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Csr Manager Jobs in Edmonton, AB (NOW HIRING)

U-Haul

Customer Service Representative

Edmonton, AB

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Edmonton, AB

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Edmonton, AB

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Edmonton, AB

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Bmo

Customer Service Representative

Edmonton, AB · On-site

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g.

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Csr Manager information

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

What are the most commonly searched types of Csr jobs in Edmonton, AB?

The most popular types of Csr jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Csr Manager jobs?

Cities near Edmonton, AB with the most Csr Manager job openings:

Csr Manager jobs near you
Infographic showing various Csr Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution.

Customer Service Representative

Fix Auto Sherwood North

Sherwood Park, AB • On-site

Full-time

Posted 22 days ago

Job description

As a part of Fix Auto’s office team, the Customer Service Representative will assist customers with the collision repair process and possess the highest level of customer satisfaction and confidence in our services and shop.


POSITION SUMMARY:

The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders, concentrating on preparing the final bill, and playing a crucial role in Fix Auto Sherwood North as they provide customer confidence and help assist with daily duties to help ensure the shop is running efficiently. 


KEY RESPONSIBILITIES:

Customer Service:

  • Answer phone calls and assist customers and vendors accordingly
  • Contact customers and book their vehicles for estimates and repairs
  • Work with towing companies to arrange vehicle tows and lot moves
  • Answers incoming calls and completes outgoing calls as needed
  • Finalize repair orders daily
  • Keep all files up-to-date daily
  • Document all conversations with customers and insurance representatives
  • Match estimates
  • Update customers on the process of their vehicle


Financials:

  • Bill insurance companies and arrange payment for the total loss of vehicles
  • Assist claims processors as needed with daily tasks such as checking deductibles, calling to get insurance assignments, etc.
  • Help with various account receivable and payable tasks
  • Prepare weekly bank deposits
  • Help with bi-weekly payroll
  • Shop Duties
  • Assist all technicians and back-end team members when support is needed
  • Cross-train with all members of the team to gain clear and accurate knowledge of the auto body process

The CSR may be responsible for other duties as needed.


EDUCATION, EXPERIENCE, AND SKILLS/KNOWLEDGE:

EDUCATION

High School Diploma.

Post-secondary education is considered an asset.


EXPERIENCE

Experience working in a customer service role

Experience working in the autobody industry


SKILLS/KNOWLEDGE

Strong written and verbal communication skills

Customer service and professionalism skills

Ability to work independently 

Highly organized

Able to effectively communicate both verbally and in writing and read and interpret blueprints