ZipRecruiter

Log In

1

Csr Manager Jobs in Bloomfield, NJ (NOW HIRING)

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and processes incoming calls from customers by serving as ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and processes incoming calls from customers by serving as ...

next page

Showing results 1-20

People also search for

All JobsCsr Manager JobsCsr Manager Jobs in Bloomfield, NJ

Csr Manager information

See Bloomfield, NJ salary details

$25.1K

$59.4K

$103.4K

How much do csr manager jobs pay per year?

As of May 28, 2026, the average yearly pay for csr manager in Bloomfield, NJ is $59,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $71,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSR Manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR Manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

What are CSR Managers?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.
What are the most commonly searched types of Csr jobs in Bloomfield, NJ? The most popular types of Csr jobs in Bloomfield, NJ are:
What cities near Bloomfield, NJ are hiring for Csr Manager jobs? Cities near Bloomfield, NJ with the most Csr Manager job openings:
Csr Manager jobs near you
Customer Service Representative (Sales Team Experience)

Customer Service Representative (Sales Team Experience)

SourcePro Search

Northvale, NJ

$16.25 - $22.25/hr

Other

Posted 25 days ago

Job description

SourcePro Search is conducting a search for a motivatedCustomer Service Representativeto join a sales team in Northvale, NJ. Experience in supporting a sales team and fluency in Spanish is a plus.
The work schedule is Monday through Friday, from 7:00 AM to 3:30 PM or 8:00 AM to 4:30 PM, with occasional overtime as needed.
Youwill act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The CSR is expected to work in theoffice and occasional presence on the production floorandminimaltravel to various sales and marketing eventsto facilitate and assist with the set up to promote the company's products.The Customer Service Representative primarily supports all aspects of customer service, includingmanaging incoming calls, emails,orders/changes/returns, billing (payables/receivables)and supports all EDI operations, including mapping and configuration of new clients/customers. This is an integrated role with dual reporting into Customer Service Manager and Accounts Payable Manager.
What You'll Do:
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Process and entering customer orders/changes/returns and confirmations according to established department policies and procedures.
Direct contact for smaller-scale customers delegated by CSR Manager.
Prepare and create invoices for all orders and send to customers and follow special invoice instructions and procedures for larger national clients/customers.
Direct customer service support contact for all smaller customers, entering orders, pick list, and invoicing per the schedule and step-by-step instructions provided by CSR manager.
Create a Bill of Ladings, and carefully handle special procedures for Bioterrorism.
Maintain customer data specifications in ERP System, Made2Manages.
Create Standard Operating Procedure documents as new tasks are learned.
Collaborate with shipping and logistics departments to ensure completion of orders and confirm Bill of Ladings and ensure timely delivery, schedule pickups and drop-offs.
Review FedEx Statements and sending to A/P Manager, printing Fedex labels as needed.
Timely respond to all customer service inquiries and provide high-quality service to exceed customers' expectations. Escalate issues as needed to CSR manager.
Respond to calls, man the reception area, and attend/greet visitors in accordance with policies.
Provide occasional sales and marketing support, including creating marketing materials for food shows/events, assisting and facilitating meetings as needed.
Sufficient working knowledge of our distributor portals, pricing, marketing, and best practices for collection methods.
Troubleshoot and investigatecustomer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Collaborateswithshipping and warehouseteams for advanced issues
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Cross train and develop others in the department.
Assist on various projects/tasks as needed.

What You'll Bring:
Ability to multi-task, prioritize, and manage time effectively
Personable and attentive.
Strong interpersonal skills.
Excellentwritten and verbal communication skills and email etiquette in English a must
Strong general computer skills and the ability to learncompany-specific software and othernewapplications,as necessary.
40+ hour work week, Monday to Friday.
Fluent in Spanish a Plus.

Apply