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Csr Inside Sales Representative Jobs (NOW HIRING)

lansing

Inside Sales

Wilkes Barre, PA

... Representative Inside Sales Responsibilities: * Embody our mission statement, centered on our values of respect , service , and excellence * Act as the primary point of contact for customers visiting ...

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SunSource

Customer Service Representative

Granite Falls, MN · On-site

$14.75 - $20/hr

We are currently seeking a high-energy Customer Service Representative (Inside Sales) to join our team and support both our outside sales team and valued customers. Position Summary The Customer ...

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How much do csr inside sales representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for csr inside sales representative in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is a CSR inside sales representative?

A CSR (Customer Service Representative) Inside Sales Representative is a professional who manages customer relationships and drives sales from within an office environment. They typically handle inbound and outbound calls, process orders, provide product information, and resolve customer issues. Their main goal is to generate sales and build long-term customer loyalty by delivering excellent service and support. These representatives often work closely with outside sales teams and other departments to ensure customer satisfaction and meet sales targets.

What are the key skills and qualifications needed to thrive as a CSR inside sales representative?

To thrive as a CSR Inside Sales Representative, you need strong sales acumen, customer service skills, and a high school diploma or equivalent, with some employers preferring an associate's or bachelor's degree. Familiarity with CRM software, order processing systems, and communication platforms is typically required. Outstanding verbal communication, active listening, and problem-solving abilities help you build rapport and address customer needs effectively. These skills are crucial for driving sales growth, maintaining customer satisfaction, and achieving targets in a competitive environment.

How does a CSR inside sales representative typically balance customer service and sales responsibilities during their workday?

As a CSR Inside Sales Representative, you’ll spend your day handling both customer inquiries and proactively reaching out to potential or existing clients to drive sales. This means you'll need to be comfortable switching between solving customer issues—such as order tracking or product support—and identifying upselling or cross-selling opportunities. Success in the role often comes from developing strong product knowledge and building rapport with customers, which helps you address their needs while also achieving sales targets. Effective time management and clear communication with your team are key, as you may collaborate closely with account managers, logistics, and support staff to ensure a seamless customer experience.

What is the difference between Csr Inside Sales Representative vs Customer Service Representative?

AspectCsr Inside Sales RepresentativeCustomer Service Representative
Primary FocusGenerating sales and upselling to existing customersHandling customer inquiries and support
Work EnvironmentSales teams, call centers, or onlineCustomer support centers, call centers, or retail
Required SkillsSales techniques, product knowledge, communicationProblem-solving, communication, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication with customers, Csr Inside Sales Representatives focus on sales and revenue growth, whereas Customer Service Representatives primarily handle support and issue resolution. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is a Csr Inside Sales Representative an entry level job?

A Customer Service Representative (CSR) inside sales position is often considered entry-level, suitable for individuals with basic communication skills and a high school diploma. Many companies provide on-the-job training, and the role typically involves developing sales skills, using CRM software, and handling customer inquiries. However, some companies may prefer candidates with prior sales or customer service experience.

Is remote Csr Inside Sales Representative a stressful job?

A remote CSR Inside Sales Representative role can be stressful due to targets, customer interactions, and time management demands. However, the level of stress varies based on workload, company support, and individual skills in communication and organization.

What cities are hiring for Csr Inside Sales Representative jobs?

Cities with the most Csr Inside Sales Representative job openings:

What states have the most Csr Inside Sales Representative jobs?

States with the most job openings for Csr Inside Sales Representative jobs include:

What are popular job titles related to Csr Inside Sales Representative jobs?

For Csr Inside Sales Representative jobs, the most frequently searched job titles are:

Infographic showing various Csr Inside Sales Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Customer Service Representative/Inside Sales Support

Costa Mesa, CA • On-site

Targetti USA, Inc.
See more jobs at Targetti USA, Inc.external

$60 - $80/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
  • 401(k) matching
  • Competitive salary
  • Dental insurance
Company Description

TARGETTI USA represents the quality, craftsmanship, and excellence of the TARGETTI GROUP in the North American market. As a respected manufacturer of sophisticated architectural lighting solutions, the company offers a broad range of indoor and outdoor products designed for diverse architectural applications.

Applicants can expect to join a company focused on high-performance, design-driven lighting solutions with strong support across the U.S. through an established sales representative network.

Role Description

The Customer Service/Inside Sales Support role is a full-time position based in Costa Mesa, CA. The Inside Sales & Customer Service Support role is responsible for ensuring exceptional customer experience and seamless internal coordination across the sales and order fulfillment process. This position supports a designated sales territory by managing inbound inquiries, processing orders and quotations, and acting as a key liaison between customers, regional sales teams, and internal departments. The primary goal is to uphold high standards of responsiveness, accuracy, and service while contributing to the overall efficiency and success of the sales operation.

Main Position Responsibilities
  • Territory & Customer Support: Provide responsive support to customers and sales representatives while coordinating territory-related activities.
  • Order Management & Processing: Review and validate incoming orders for accuracy (product codes, pricing, BOM, commissions, etc.) and manage the full order lifecycle from quote through shipment by coordinating with internal teams.
  • Quoting & Project Take-Offs: Perform lighting take-offs from construction drawings and create drawing markups using Bluebeam Revu or Adobe Acrobat.
  • System & Inbox Management: Prioritize and respond to customer inquiries via phone and email, and use SAP and other internal systems to retrieve invoices, proformas, tracking information, packing slips, and other order documentation.
Qualifications
  • 3+ years of experience in customer service, inside sales, or a related role - preferably within the lighting or architectural products industry
  • Prefer experience with SAP, Dynamics, Adobe and Bluebeam Revu
  • Strong MS Office skills (Excel, Outlook, Word).
  • Strong Customer Service and Customer Support skills to manage inquiries, orders, and issue resolution effectively
  • Detail-oriented, organized, and able to manage multiple tasks and priorities in a fast-paced environment
  • Strong written and verbal communication skills and the ability to work collaboratively with cross-functional teams
  • Bachelor's degree in business or a related field is a plus
Compensation
  • Compensation will be commensurate with the candidate's experience and education
  • Health Insurance: Employee HMO: 100% paid by Targetti with option to upgrade to PPO at additional cost
  • Dental Insurance: Employee DHMO: 100% paid by Targetti with option to upgrade to PPO at additional cost
  • Vision Insurance: 100% paid by Targetti
  • Life Insurance (paid by Targetti) with option to purchase additional coverage
  • Additional Health Resources through United Healthcare (fees may apply)
  • Flexible Spending Account (FSA) option for healthcare and dependent care expenses
  • 401(k) Profit Sharing Plan with match
  • Time Off Benefits
  • Professional Development
Additional Information
  • Must have legal authorization to work in the United States at the time of application
  • Employment with Targetti USA, Inc. is contingent upon the successful completion of a background check
  • Targetti USA, Inc. is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status under applicable law.
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