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Csr Inside Sales Representative Jobs (NOW HIRING)

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... service and customer satisfaction, have a positive attitude, solutions driven and motivated to learn, we can teach you the rest. The ideal candidate understands and supports sales targets, is ...

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The Inside Sales Representative performs diversified duties to process architectural products ... Forward order to CSR- Order Entry, for entry of these orders. * Handle all types of questions from ...

The Inside Sales Representative performs diversified duties to process architectural products ... Forward order to CSR- Order Entry, for entry of these orders. * Handle all types of questions from ...

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... service and customer satisfaction, have a positive attitude, solutions driven and motivated to learn, we can teach you the rest. The ideal candidate understands and supports sales targets, is ...

New

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Experience in distribution is a plus We are seeking a Customer Service Representative - Inside Sales to join our team! You will resolve customer questions and offer solutions to drive company revenue.

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Csr Inside Sales Representative information

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$11

$23

$42

How much do csr inside sales representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for csr inside sales representative in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is a CSR inside sales representative?

A CSR (Customer Service Representative) Inside Sales Representative is a professional who manages customer relationships and drives sales from within an office environment. They typically handle inbound and outbound calls, process orders, provide product information, and resolve customer issues. Their main goal is to generate sales and build long-term customer loyalty by delivering excellent service and support. These representatives often work closely with outside sales teams and other departments to ensure customer satisfaction and meet sales targets.

What are the key skills and qualifications needed to thrive as a CSR inside sales representative?

To thrive as a CSR Inside Sales Representative, you need strong sales acumen, customer service skills, and a high school diploma or equivalent, with some employers preferring an associate's or bachelor's degree. Familiarity with CRM software, order processing systems, and communication platforms is typically required. Outstanding verbal communication, active listening, and problem-solving abilities help you build rapport and address customer needs effectively. These skills are crucial for driving sales growth, maintaining customer satisfaction, and achieving targets in a competitive environment.

How does a CSR inside sales representative typically balance customer service and sales responsibilities during their workday?

As a CSR Inside Sales Representative, you’ll spend your day handling both customer inquiries and proactively reaching out to potential or existing clients to drive sales. This means you'll need to be comfortable switching between solving customer issues—such as order tracking or product support—and identifying upselling or cross-selling opportunities. Success in the role often comes from developing strong product knowledge and building rapport with customers, which helps you address their needs while also achieving sales targets. Effective time management and clear communication with your team are key, as you may collaborate closely with account managers, logistics, and support staff to ensure a seamless customer experience.

What is the difference between Csr Inside Sales Representative vs Customer Service Representative?

AspectCsr Inside Sales RepresentativeCustomer Service Representative
Primary FocusGenerating sales and upselling to existing customersHandling customer inquiries and support
Work EnvironmentSales teams, call centers, or onlineCustomer support centers, call centers, or retail
Required SkillsSales techniques, product knowledge, communicationProblem-solving, communication, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication with customers, Csr Inside Sales Representatives focus on sales and revenue growth, whereas Customer Service Representatives primarily handle support and issue resolution. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is a Csr Inside Sales Representative an entry level job?

A Customer Service Representative (CSR) inside sales position is often considered entry-level, suitable for individuals with basic communication skills and a high school diploma. Many companies provide on-the-job training, and the role typically involves developing sales skills, using CRM software, and handling customer inquiries. However, some companies may prefer candidates with prior sales or customer service experience.

Is remote Csr Inside Sales Representative a stressful job?

A remote CSR Inside Sales Representative role can be stressful due to targets, customer interactions, and time management demands. However, the level of stress varies based on workload, company support, and individual skills in communication and organization.

What cities are hiring for Csr Inside Sales Representative jobs?

Cities with the most Csr Inside Sales Representative job openings:

What states have the most Csr Inside Sales Representative jobs?

States with the most job openings for Csr Inside Sales Representative jobs include:

What are popular job titles related to Csr Inside Sales Representative jobs?

For Csr Inside Sales Representative jobs, the most frequently searched job titles are:

Infographic showing various Csr Inside Sales Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Inside Sales Coordinator

Carrolltown, PA • On-site

$19 - $22/hr

Full-time

Posted 12 days ago


Job description

Description:

Job Posting Title:

Customer Service Rep/Inside Sales


Position Summary:


RAM Industrial Services, LLC is a well-established distributor of industrial and municipal fluid handling products. We are currently seeking a driven and customer focused Inside Sales Representative specializing in pumps to join our team in Carrolltown, PA area.

The Inside Sales Representative will play a key role in supporting customers and sales staff by providing technical expertise, preparing accurate quotations, and ensuring smooth order processing. This position requires a strong understanding of pump systems and the ability to effectively communicate technical solutions to both internal and external stakeholders.


Essential Duties and Responsibilities:

  • Prepare quotations and follow up on orders to ensure customer satisfaction.
  • Size, select, and specify pumps and related equipment.
  • Analyze pump hydraulics to support proper application and troubleshooting.
  • Interpret customer specifications and recommend appropriate products.
  • Use application support tools to develop accurate proposals.
  • Provide technical support to customers and field sales personnel.
  • Prepare detailed equipment submittal.
  • Accurately process customer orders.
  • Maintain strong relationships with customers and manufacturers.
  • Adhere to and understand company policies and procedures.

Qualifications:

  • Bachelor’s degree preferred; relevant experience with pumps and related equipment is strongly considered.
  • Strong organizational skills and attention to detail.
  • Excellent communication skills, both verbal and written.
  • Proficient in Microsoft Office applications.
  • Self-motivated with the ability to work independently and collaboratively.
  • Willingness to learn and apply principles of hydraulics, pump design, and mechanical systems.
  • Customer service oriented.
  • Must be a team player.

Note: This job description outlines key responsibilities but is not all-inclusive. Additional duties may be assigned as needed.

Equal Opportunity Employer

ISS is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Requirements: