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Csr Associate Jobs in Warren, MI (NOW HIRING)

TalentBridge

Customer Service Representative

Canton, MI · On-site

$18/hr

Customer Service Representative Location: Canton, MI 48188 Duration: Contract Max Pay Rate: $18/hr Schedule: Tuesday-Saturday | 8:00 AM - 2:30 PM Note: Candidates must have reliable transportation to ...

EPIC Fitness Group

Customer Service Representative

Wayne, MI · On-site

$14.50 - $19.75/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

EPIC Fitness Group

Customer Service Representative

Utica, MI · On-site

$14.50 - $19.75/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

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All JobsCsr Associate JobsCsr Associate Jobs in Warren, MI

Csr Associate information

See Warren, MI salary details

$8

$16

$25

How much do csr associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for csr associate in Warren, MI is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.08 per hour, depending on experience, location, and employer.

Is a CSR associate a good career?

A CSR associate role involves customer service and communication skills, often requiring problem-solving and patience. It can be a good entry-level position with opportunities for advancement into supervisory or specialized roles, and it provides experience in client interaction and company operations.

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

Is a CSR associate job stressful?

A CSR associate job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
What are the most commonly searched types of Csr jobs in Warren, MI? The most popular types of Csr jobs in Warren, MI are:
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What job categories do people searching Csr Associate jobs in Warren, MI look for? The top searched job categories for Csr Associate jobs in Warren, MI are:
What cities near Warren, MI are hiring for Csr Associate jobs? Cities near Warren, MI with the most Csr Associate job openings:
Csr Associate jobs near you

Customer Service Representative

Its Your Heating & Cooling Guy

Macomb, MI • On-site

$33K - $40K/yr

Other

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

Benefits:

401(k)

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Customer Service Representative (CSR)

Join the Award-Winning Team at It’s Your Heating and Cooling Guy™

Port Huron, MI

Full-Time or Part-Time Opportunities Available

Pay Range: $33,000 - $40,000 per year (based on experience and the right fit)

$1,000 SIGN-ON BONUS

Are you a friendly, organized person who enjoys helping people and creating exceptional customer experiences? It’s Your Heating and Cooling Guy™ is growing, and we are looking for an energetic, dependable, and customer-focused Customer Service Representative (CSR) to join our team!

We are a locally owned and operated company proudly serving our community for over 25 years. We have built our success by taking care of our customers, supporting our employees, and creating a team environment where people can grow.

Whether you are looking for a full-time career opportunity or a part-time position, we want to meet motivated people who want to be part of an award-winning team!

What You’ll Do:

Answer incoming customer calls with professionalism and enthusiasm

Manage multiple phone lines while providing outstanding customer service

Schedule service appointments and coordinate technician schedules

Communicate with homeowners and help identify their comfort needs

Provide a great first impression on every customer interaction

Handle customer questions, concerns, and follow-up communication

Maintain accurate customer records and appointment details

Support our technicians and office team to keep daily operations running smoothly

Educate customers on maintenance plans, services, and comfort solutions

Reasonable On-Call Rotation for after hours and weekends

What We’re Looking For:

Excellent communication and phone skills

Ability to multitask and handle multiple phone lines in a fast-paced environment

Strong computer skills and ability to learn new software

Organized with attention to detail

Positive, professional attitude

Reliable, dependable, and team-oriented

Customer service, call center, or scheduling experience preferred

Why Work With Us?

✅ $1,000 Sign-On Bonus ✅ Full-Time or Part-Time Scheduling Options ✅ Competitive pay: $33,000 - $40,000 annually (full-time) ✅ Health benefits available ✅ 401(k) retirement program ✅ Paid time off ✅ Employee discounts ✅ Career advancement opportunities ✅ Training and support ✅ Work with an award-winning team ✅ A company culture where your efforts are appreciated and recognized

Company Awards & Recognition

BEST of the BEST Awards — Blue Water Area

Winners in 2022, 2023, 2024, 2025 & 2026

🏆 Best HVAC Company 🏆 Best Place to Work 🏆 Best Local-Owned Business 🏆 Best Boss

Additional Recognition:

⭐ Voted Best HVAC Contractor on Google for 2025 & 2026

How To Apply:

Visit: https://itsyourheatingandcoolingguy.com

Click on the Careers tab in the menu bar and submit your resume online.

We are always looking for motivated team members who want to build a long-term career with a growing company.

Call today to set up your interview: 810-294-0659

Start your career and work for the BEST with a company that values your hard work, supports your growth, and rewards top performers!

It’s Your Heating and Cooling Guy™ 1717 Bancroft Street Port Huron, MI 48060

Apply