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Csr Associate Jobs in Addison, IL (NOW HIRING)

Customer Service Representative

River Forest, IL · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Batavia, IL · On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Lombard, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will be part of a growing team of 800 associates who operate out of 12 service centers throughout the US and Canada. We are dedicated to providing best-in ...

Customer Service Representative

Lombard, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will be part of a growing team of 800 associates who operate out of 12 service centers throughout the US and Canada. We are dedicated to providing best-in ...

Customer Service Representative

Palatine, IL · On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Plainfield, IL · On-site

$15.50 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Palos Heights, IL · On-site

$16.25 - $22/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Evergreen Park, IL · On-site

$15 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Palos Park, IL · On-site

$16 - $22/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Buffalo Grove, IL · On-site

$16.50 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Lisle, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Berwyn, IL · On-site

$16.25 - $22/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Bridgeview, IL · On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Oak Park, IL · On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Showing results 41-60

Csr Associate information

See Addison, IL salary details

$8

$17

$27

How much do csr associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for csr associate in Addison, IL is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.28 per hour, depending on experience, location, and employer.

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

Is CSR a good career?

A Customer Service Representative (CSR) associate role can be a good career for those who enjoy helping customers, problem-solving, and communication. It often offers opportunities for skill development, advancement, and entry-level employment in various industries. Success in this career depends on interpersonal skills, patience, and the ability to handle challenging situations.

What are the most commonly searched types of Csr jobs in Addison, IL?

The most popular types of Csr jobs in Addison, IL are:

Customer Service Representative

Chicago, IL • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago


Job description

Customer Service Representative:

Our company keeps growing! We continue to add senior leadership, recently to our Operations Center and Customer Experience team.

Our goals this year include an improved experience for our customers lead by innovative and service minded leaders. That is where you come in!

We are looking for upbeat, clever, and thoughtful candidates who pride themselves on delivering exceptional service with each customer interaction. Our Customer Service Representatives are on the front line of making sure our customers receive best in class service with their needs. You’ll be the voice of our brand and responsible for providing information to customers in response to inquiries. Our Customer Service agents play a key role in our continued growth and reputation for providing first class service, so we understand the importance of investing in our employees.

Responsibilities:

  • Deliver exceptional customer care by responding to customer’s calls
  • Resolve customer issues and offer solutions in a friendly and positive manner
  • Cultivate relationships and act as liaison between buyers and sellers to ensure the highest level of customer satisfaction
  • Make outbound calls to customers for shipment confirmation and to ensure customer satisfaction
  • Track shipments on ticket orders for customers and problem solve

Requirements:

  • 1+ years’ experience in a call center or customer service oriented role
  • Helpful, patient and friendly attitude with a drive to take on new challenges and learn
  • Must be comfortable working on a computer and have ability to type 50 words per minute
  • Ability to show empathy toward customer concerns
  • Maintain professionalism and positively represent the Vivid Seats’ brand
  • Willingness to work flexible schedule - some weekend and evening shifts are required
  • High school diploma or equivalent
  • Bachelor’s or Associates degree preferred

What We Offer:

As a Customer Service Representative, you will be working a full-time position with a starting pay of $15/hr in a growing industry with a flexible work week, a variety of team and individual incentive programs based on performance, and a lot of growth potential with frequent promotional opportunities. Our employees also enjoy our friendly, team oriented environment with a casual dress code, kitchen stocked with beverages, frequent company lunches, happy hours, and discounted tickets to all your favorite events! Not only do we have a great work environment, but standard benefits include affordable medical/dental/vision/life insurance, 401(k) plan with employer match, and transit plan discounts. We located in downtown Chicago, Illinois, close to both Metra and CTA stations.

Our company is an equal opportunity employer. Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.