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Csr Associate Jobs in New York (NOW HIRING)

Affordable Cesspool Sewer & Drain,

Be Seen First

Customer Service Representative

Islandia, NY · On-site

$20 - $25/hr

Customer Service Representative (CSR) Affordable Cesspool Sewer & Drain | Long Island, NY We Rush So You Can Flush ® Affordable Cesspool Sewer & Drain has proudly served Long Island since 1992 and ...

Adecco

Customer Service Representative

Wayne, NJ · On-site

$27 - $30/hr

Adecco is currently assisting a local Customer in their search for Customer Service Representative ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

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Csr Associate information

Is a CSR associate a good career?

A CSR associate role involves customer service and communication skills, often requiring problem-solving and patience. It can be a good entry-level position with opportunities for advancement into supervisory or specialized roles, and it provides experience in client interaction and company operations.

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

Is a CSR associate job stressful?

A CSR associate job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
What are the most commonly searched types of Csr jobs in New York? The most popular types of Csr jobs in New York are:
What are popular job titles related to Csr Associate jobs in New York? For Csr Associate jobs in New York, the most frequently searched job titles are:
What job categories do people searching Csr Associate jobs in New York look for? The top searched job categories for Csr Associate jobs in New York are:
What cities in New York are hiring for Csr Associate jobs? Cities in New York with the most Csr Associate job openings:
Csr Associate jobs near you
Infographic showing various Csr Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Representative

Affordable Cesspool Sewer & Drain,

Islandia, NY • On-site

$20 - $25/hr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Customer Service Representative (CSR)

Affordable Cesspool Sewer & Drain | Long Island, NY

We Rush So You Can Flush®

Affordable Cesspool Sewer & Drain has proudly served Long Island since 1992 and is one of the area's leading septic, sewer, drain, and wastewater service companies.

We are seeking a motivated Customer Service Representative (CSR) to join our growing team. As the first point of contact for our customers, you'll help schedule service calls, coordinate with technicians, solve customer problems, and keep operations running smoothly.


Responsibilities

  • Answer inbound customer calls
  • Schedule service appointments
  • Coordinate with technicians and dispatchers
  • Enter notes and manage customer records
  • Create follow-up tasks and work orders
  • Provide outstanding customer service


Qualifications

  • Strong communication and customer service skills
  • Organized, dependable, and detail-oriented
  • Comfortable using computers and technology
  • Ability to multitask in a fast-paced environment


Preferred Experience

  • ServiceTitan CRM experience highly preferred
  • CRM experience preferred
  • Customer service, dispatching, scheduling, call center, or administrative experience


Why Join Us?

  • Competitive pay
  • Paid training
  • Full-time, year-round employment
  • Career advancement opportunities
  • Family-owned company serving Long Island since 1992
  • Promote-from-within culture


Career Path

CSR Trainee → CSR → Senior CSR → Lead CSR → CSR Manager → Operations Leadership


If you're looking for a career with growth opportunities and a company that values hard work and customer service, we'd love to hear from you.