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Virtual Csr Jobs in New York (NOW HIRING)

Customer Service Representative (CSR)

Edison, NJ · On-site

$16.25 - $22/hr

Position Summary The Customer Service Representative (CSR) plays a vital role in delivering exceptional service to BluPax Pharma's customers. This position is responsible for managing customer orders ...

CSR - Customer Service Representative

Mahwah, NJ · On-site

$16 - $21.75/hr

We're seeking a smart, ambitious Customer Service Representative (CSR) to join our dynamic team. If you thrive in a fast-moving environment and want to work alongside industry-leading professionals ...

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Customer Service Representative (CSR) Affordable Cesspool Sewer & Drain | Long Island, NY We Rush So You Can Flush ® Affordable Cesspool Sewer & Drain has proudly served Long Island since 1992 and ...

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Customer Service Representative (CSR) Bayonne, NJ Pay Rate: $22.00 per hour Schedule: 8:00am-4:30pm, Monday-Friday Position Summary A reliable and customer-focused Customer Service Representative ...

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Virtual Csr information

See New York salary details

$10

$20

$29

How much do virtual csr jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for virtual csr in New York is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in New York?

The most popular types of Csr jobs in New York are:

What cities in New York are hiring for Virtual Csr jobs?

Cities in New York with the most Virtual Csr job openings:

Infographic showing various Virtual Csr job openings in New York as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 44% Physical, 2% Hybrid, and 54% Remote job distribution, with an average salary of $42,774 per year, or $20.6 per hour.

Virtual Customer Service (Entry Level)

NextGen Real Estate

New York, NY • On-site

$17.50 - $23.75/hr

Full-time

Re-posted 11 days ago


Job description

As a Virtual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat. You will serve as the first point of contact for our clients and will be responsible for addressing their inquiries, concerns, and requests in a timely and professional manner.

Key Responsibilities:

- Respond to customer inquiries and provide accurate and timely information about our products and services

- Handle customer complaints and resolve issues in a professional and efficient manner

- Manage and update customer accounts and records

- Proactively identify and escalate customer issues to the appropriate department for resolution

- Collaborate with other team members to ensure a seamless customer experience

- Meet and exceed customer service goals and metrics

- Continuously improve and enhance customer service processes to increase efficiency and customer satisfaction

Qualifications:

- High school diploma or equivalent; college degree preferred

- Excellent communication skills, both written and verbal

- Strong problem-solving and decision-making abilities

- Ability to multitask and manage time effectively

- Proficient in Microsoft Office and other basic computer skills

- Experience with customer relationship management (CRM) software is a plus

- Must be able to work independently and in a team environment

- Comfortable working in a fast-paced and constantly changing environment

We are looking for individuals who are passionate about delivering exceptional customer service and are eager to learn and grow in a dynamic and innovative company. If you are a self-starter with a positive attitude and excellent communication skills, we want to hear from you!

Join the NextGen Real Estate team and take the first step towards a rewarding career in the real estate industry. Apply now!