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Csr Agent Jobs in Michigan (NOW HIRING)

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Csr Agent information

What is the difference between Csr Agent vs Customer Service Representative?

AspectCsr AgentCustomer Service Representative
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; often similar certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Industry UsageCommon in customer support and service industriesWidespread across various sectors including retail, telecom, banking
Search & Comparison IntentOften searched for job roles, responsibilities, and skillsSimilar search intent, focusing on job duties and qualifications

Both Csr Agents and Customer Service Representatives handle customer inquiries and support. While their roles are similar, Csr Agents may be more focused on specific support channels like online chat or call centers, whereas Customer Service Representatives often work in retail or broader customer support settings. The terms are frequently used interchangeably, but understanding the context can help in job searches and career planning.

Is a customer service representative agent a stressful job?

A customer service representative (CSR) role in BPO can be stressful due to high call volumes, strict performance targets, and handling difficult customers. However, stress levels vary depending on the work environment, support systems, and individual resilience. Proper training and a positive work environment can help manage job-related stress effectively.

What does a customer service representative agent do?

A customer service representative (CSR) agent assists customers by answering questions, resolving issues, and providing information about products or services. They communicate via phone, email, or chat, often using customer relationship management (CRM) tools, and require good communication and problem-solving skills to ensure customer satisfaction.

What is a customer service representative agent job position?

A customer service representative (CSR) agent is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers or retail environments, using communication skills and sometimes customer management software to ensure customer satisfaction.

What cities in Michigan are hiring for Csr Agent jobs?

Cities in Michigan with the most Csr Agent job openings:

Csr Agent jobs near you
Infographic showing various Csr Agent job openings in Michigan as of September 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution.

Customer Service Representative - State Farm Agent Team Member

Southgate, MI • On-site

Sam Quisenberry - State Farm Agent
See more jobs at Sam Quisenberry - State Farm Agentexternal

$40K - $60K/yr

Other

Retirement, PTO

Re-posted 7 days ago

Job description

Customer Service Representative - State Farm Agent Team Member

As a Customer Service Representative - State Farm Agent Team Member with Sam Quisenberry - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits: Simple IRA, Licensing paid by agency, Bonus based on performance, Competitive salary, Flexible schedule, Opportunity for advancement, Paid time off, Training & development

Responsibilities: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions.

Qualifications: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Compensation: $40,000.00 - $60,000.00 per year

Ready to Launch Your Career? We are an established, growth-oriented agency with a team of highly motivated individuals. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Sam Quisenberry - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Please do not call office - we will contact you. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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