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Csm Tech Jobs in Florida (NOW HIRING)

BAE Systems

Project Mgr II - Tech

Fort Walton Beach, FL · On-site

PMI Project Management Professional (PMP) or Agile Certification (PMI_ACP, CSM, or equivalent). * Experience managing formal IT change processes, training, and go-live support. * Aerospace & Defense ...

SOSi

Senior Ontology Expert/Project Manager

Doral, FL · On-site

Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology ... Experience with Project Management Professional (PMP), Certified Scrum Master (CSM), and Certified ...

Centella

Customer Success Manager

Miami, FL · On-site

$90 - $140/hr

The CSM manages the high-value client relationships while overseeing the effective implementation ... Oversee and manage the implementation of Healthcare Technology Equipment and Services within Health ...

SOSi

Senior Ontology Expert/Project Manager

Doral, FL · On-site

Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology ... Experience with Project Management Professional (PMP), Certified Scrum Master (CSM), and Certified ...

Booz Allen Hamilton

IT Business Analyst

Key West, FL · On-site

$77K - $176K/yr

Certified Scum Master (CSM) or Project Management Professional (PMP) Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility ...

Centella

Customer Success Manager

Miami, FL

The CSM manages the high-value client relationships while overseeing the effective implementation ... Oversee and manage the implementation of Healthcare Technology Equipment and Services within Health ...

Mount Sinai Medical Center

Pharmacy Tech

Miami Beach, FL · On-site

$17.25 - $21/hr

We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami ... Dispense and return Narcotics from Controlled Substance Manager (CSM Vault) * Accurately process ...

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Csm Tech information

See Florida salary details

$12

$16

$22

How much do csm tech jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for csm tech in Florida is $16.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.60 per hour, depending on experience, location, and employer.

What is a CSM Tech?

CSM Tech professionals are experts in Customer Success Management (CSM) who focus on leveraging technology to help businesses improve customer satisfaction, retention, and growth. They use data analytics, customer relationship management (CRM) tools, and other software platforms to monitor customer engagement and proactively address client needs. CSM Tech roles often involve close collaboration with sales, support, and product teams to ensure a seamless customer experience. Their goal is to maximize customer value and drive business outcomes through technology-driven solutions.

What are the key skills and qualifications needed to thrive as a CSM Tech?

To thrive as a CSM in tech, you need a solid understanding of customer relationship management, SaaS product knowledge, and often a bachelor's degree in business, communications, or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems, and customer analytics tools is typically required. Exceptional communication, problem-solving, and empathy help CSMs build trust and drive customer satisfaction. These skills are crucial for ensuring customer retention, fostering long-term partnerships, and supporting business growth in a competitive tech environment.

How does a CSM Tech professional typically collaborate with cross-functional teams to ensure client success?

CSM Tech professionals often serve as a bridge between clients and internal teams such as product development, technical support, and sales. They regularly communicate client needs and feedback, coordinate technical solutions, and help ensure that client objectives align with the company's offerings. This collaboration may involve joint meetings, shared project management tools, and close coordination during product rollouts or troubleshooting. By fostering these relationships, CSM Tech professionals help drive positive client outcomes and continuous product improvement.

What is the difference between Csm Tech vs Customer Support Specialist?

AspectCsm TechCustomer Support Specialist
Required CredentialsTechnical certifications, relevant IT or tech trainingCustomer service training, communication skills
Work EnvironmentTechnical support teams, IT departmentsCustomer service centers, call centers
Employer & Industry UsageTech companies, software providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical support roles, IT supportCustomer service roles, support jobs

The main difference between Csm Tech and Customer Support Specialist lies in their focus and required skills. Csm Tech typically involves technical troubleshooting and IT support, requiring relevant certifications and technical knowledge. Customer Support Specialists focus on customer communication and service, often with less technical training. Both roles are essential in their industries but serve different functions within support teams.

Is CSM Tech a stressful career?

A Customer Success Manager (CSM) Tech role can be stressful due to managing client relationships, troubleshooting technical issues, and meeting performance targets. The level of stress varies depending on workload, company culture, and the complexity of technical tools used, but strong communication and problem-solving skills are essential for success in this role.

What are popular job titles related to Csm Tech jobs in Florida?

For Csm Tech jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Csm Tech jobs in Florida look for?

The top searched job categories for Csm Tech jobs in Florida are:

What cities in Florida are hiring for Csm Tech jobs?

Cities in Florida with the most Csm Tech job openings:

Csm Tech jobs near you
Infographic showing various Csm Tech job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 13% Part Time, 11% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $34,250 per year, or $16.5 per hour.

Project Mgr II - Tech

BAE Systems

Fort Walton Beach, FL • On-site

Other

Posted 7 days ago

BAE Systems rating

8.4

Company rating: 8.4 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

10th of 49 rated military and defense

Job description


The Project Manager II-Tech / IT Change Manager will work to drive higher proficiency and faster adoption of changes impacting PMO and enterprise audiences to ensure optimal results are achieved. The individual will play a key role in ensuring and driving critical activities to meet business, PMO and program objectives. The individual will have extensive level of change management experience, and is responsible for leading all aspects of a change management for assigned projects. As a part of the PMO team, the individual will design, develop, implement, deliver, track and manage change deliverables that will enable impacted users to successfully transition from their current state to a future state. The change management deliverables including communications, training, stakeholder engagement, change impact assessment, organizational readiness analysis, coaching, resistance management, and change reinforcement.
This role will also serve as the Deployment Integrated Product Team (IPT) lead for one of our largest Programs, managing go-live and cutover activity and IT change processes in addition to Organizational Change and Communications Planning.
Required Skills and Education
  • Bachelor's degree with 8 years relevant experience leading enterprise-wide changes in organization stemming from the changes to IT infrastructure, Applications, PMO processes or Governance changes.
  • Substantial experience with large scale enterprise change adoption impacting people, an understanding of the change lifecycle and how people adopt change.
  • Exceptional written and oral communication skills and able to develop executive-level presentations for EVP and Board level audiences. Must be able to clearly articulate messages to a variety of audiences.
  • Demonstrated ability to create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Experience managing communications, training, and stakeholder engagement

Preferred Skills and Education
  • Change Management Professional certification (Prosci or equivalent.)
  • Experience with Project Management and Agile development.
  • PMI Project Management Professional (PMP) or Agile Certification (PMI_ACP, CSM, or equivalent).
  • Experience managing formal IT change processes, training, and go-live support.
  • Aerospace & Defense background preferred

About BAE Systems, Inc.
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

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About BAE Systems

Sourced by ZipRecruiter

At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.

Industry

National security and international affairs and it services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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