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Cs Tech Jobs (NOW HIRING)

Tenna

Customer Success Operations Manager

OR · Remote

You will own and optimize the technology stack that powers our CS team including CRM tools and platform integrations and ensure every team member is trained and equipped to use them effectively. As ...

HENRY MAYO NEWHALL MEMORIAL HOSPITAL

The CS tech is also responsible for maintaining set par-levels at various inventory locations throughout the hospital. What You'll Bring to the Team: * Customer service skills * Effective ...

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How much do cs tech jobs pay per year?

As of Jul 4, 2026, the average yearly pay for cs tech in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What jobs can you do with CS?

A computer science (CS) degree opens opportunities in various fields such as software development, cybersecurity, data analysis, systems administration, and network engineering. Common roles include software engineer, web developer, database administrator, and IT support, often requiring knowledge of programming languages, algorithms, and computer systems.

What is the difference between Cs Tech vs Network Technician?

AspectCs TechNetwork Technician
Required CertificationsCompTIA A+, Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, tech support, hardware/software troubleshootingNetwork infrastructure, troubleshooting, installation, maintenance
Industry UsageIT services, tech companies, corporate supportTelecommunications, internet service providers, enterprise networks

Cs Tech and Network Technician roles share certifications like CompTIA Network+ and Cisco CCNA, and both work in IT environments. However, Cs Tech often covers broader IT support and hardware troubleshooting, while Network Technicians focus specifically on network infrastructure and connectivity. Both roles are essential in maintaining organizational IT and network systems, with overlapping skills but different primary focuses.

What professions make $200,000 a year without a degree?

In the tech industry, roles such as software developers, cybersecurity specialists, and cloud architects can earn $200,000 or more annually through experience, certifications, and specialized skills. High-paying positions often require strong technical expertise, problem-solving abilities, and continuous learning, but may not always require a traditional college degree.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior software engineers, data scientists, and executive positions in technology companies can reach or exceed $500,000 annually, especially with bonuses and stock options. These roles typically require advanced skills, extensive experience, and often involve leadership or specialized expertise in areas like cloud computing, AI, or cybersecurity.

Is computer science dead due to AI?

Computer science as a field remains vital for CS Tech roles, as AI advances create new opportunities for software development, data analysis, and system design. Professionals need to adapt by learning AI tools, programming languages, and algorithms to stay relevant in the evolving tech landscape.
What job categories do people searching Cs Tech jobs look for? The top searched job categories for Cs Tech jobs are:
Cs Tech jobs near you
Director of Customer Success

Director of Customer Success

Elm Street Technology LLC

Seattle, WA • On-site

Full-time

Posted 4 days ago

Be an early applicant

Job description

Description:

We’re looking for a Director of Customer Success to build and lead our post-sales customer experience from the ground up. This is a true “builder” role—ideal for someone who has designed and scaled Customer Success functions in SaaS environments.


You will own the strategy and execution of how we retain, grow, and support our customers across multiple products. This includes leading customer lifecycle design, reducing churn, and guiding customers through key transitions.

This role blends automation-first operations with human engagement, ensuring we scale efficiently while maintaining strong customer relationships.


Key Responsibilities:

Build the Customer Success Function

  • Design and implement Customer Success strategy, processes, and tooling from scratch
  • Establish customer lifecycle frameworks, health scoring, and engagement models
  • Define success metrics (churn, retention, expansion, NPS, etc.) and reporting

Drive Retention & Reduce Churn

  • Own net and gross retention targets, with a year-one floor of 80%+ GRR
  • Identify risk signals and proactively intervene to retain customers
  • Develop scalable playbooks for onboarding, adoption, renewal, and expansion

Operate in an AI-Enabled, Automated Environment

  • Leverage AI and automation tools to scale customer engagement and insights
  • Continuously improve workflows to reduce manual effort while maintaining quality
  • Identify opportunities to introduce intelligent automation across the customer journey

Cross-Functional Leadership (Virtual Team)

  • Serve as the central point of coordination across Sales, Product, Marketing, and Support
  • Lead cross-functional initiatives to improve customer outcomes
  • Influence roadmap and go-to-market strategy based on customer insights

Customer Engagement

  • Build relationships with key customers where high-touch engagement is needed
  • Balance digital-first engagement with strategic human interaction
Requirements:

Requirements Skills and Experience:

  • Proven experience building or scaling a Customer Success function in a SaaS company
  • Strong track record of reducing churn and improving retention metrics
  • Experience managing multiple products or product lines
  • Demonstrated ability to lead product migrations or major customer transitions
  • Comfortable operating in a highly automated, data-driven environment
  • Has built or deployed AI-assisted workflows in CS—examples include AI-generated health scoring, automated QBR summaries, LLM-powered onboarding nudges, or AI triage for escalation to support.
  • Strong cross-functional leadership skills; effective in virtual -team environments
  • Excellent communication and customer relationship skills

Preferred Skills and Experience:

  • Experience in PropTech or adjacent industries
  • Experience in early-stage or high-growth environments
  • Background in customer operations, lifecycle marketing, and/or success transformation

Why This Role?

This is an opportunity to define and build a critical function at a pivotal time. You'll shape how we engage with customers, influence product direction, and directly impact retention and growth.


What Success Looks Like in Year One

Gross retention rate at or above 80%. A health scoring model in production. A CS tech stack selected and deployed.