CS NS architects and orchestrates Amazon's customer service network of the future. By building AI ... Key job responsibilities - Manage the end-to-end lifecycle of complex technology products and ...
CS NS architects and orchestrates Amazon's customer service network of the future. By building AI ... Key job responsibilities - Manage the end-to-end lifecycle of complex technology products and ...
CS NS architects and orchestrates Amazon's customer service network of the future. By building AI ... Key job responsibilities - Manage the end-to-end lifecycle of complex technology products and ...
CS NS architects and orchestrates Amazon's customer service network of the future. By building AI ... Key job responsibilities - Manage the end-to-end lifecycle of complex technology products and ...
CS Tech I (1.0 FTE, Evenings)
Kirkland, WA · On-site
$26.75 - $41.01/hr
Completion of CS Technician Training Program DESIRED for the position: * 1 year experience with surgical instruments * National certification in CSP Benefit Information: Choices that care for you and ...
CS Tech I (1.0 FTE, Evenings)
Kirkland, WA · On-site
$26.75 - $41.01/hr
Completion of CS Technician Training Program DESIRED for the position: * 1 year experience with surgical instruments * National certification in CSP Benefit Information: Choices that care for you and ...
Certification and/or prior CS Tech experience preferred. Education:UNAVAILABLEEmployment Type: PART_TIME
Certification and/or prior CS Tech experience preferred. Education:UNAVAILABLEEmployment Type: PART_TIME
Product Manager - Technical, AI Voice, Ring & Blink Customer Service Technology
Hawthorne, CA · On-site
$169K - $196K/yr
The CS Technology Enablement team builds the AI and platform products that power Ring and Blink's customer service organization. We operate at the intersection of conversational AI, contact center ...
Product Manager - Technical, AI Voice, Ring & Blink Customer Service Technology
Hawthorne, CA · On-site
$169K - $196K/yr
The CS Technology Enablement team builds the AI and platform products that power Ring and Blink's customer service organization. We operate at the intersection of conversational AI, contact center ...
CS Tech I (1.0 FTE, Evenings)
Kirkland, WA · On-site
$26.75 - $41.01/hr
Completion of CS Technician Training Program DESIRED for the position: * 1 year experience with surgical instruments * National certification in CSP Benefit Information: Choices that care for you and ...
CS Tech I (1.0 FTE, Evenings)
Kirkland, WA · On-site
$26.75 - $41.01/hr
Completion of CS Technician Training Program DESIRED for the position: * 1 year experience with surgical instruments * National certification in CSP Benefit Information: Choices that care for you and ...
CS Tech I (1.0 FTE, Evenings)
Kirkland, WA · On-site
$26.75 - $41.01/hr
Completion of CS Technician Training Program DESIRED for the position: * 1 year experience with surgical instruments * National certification in CSP Benefit Information: Choices that care for you and ...
CS Tech I (1.0 FTE, Evenings)
Kirkland, WA · On-site
$26.75 - $41.01/hr
Completion of CS Technician Training Program DESIRED for the position: * 1 year experience with surgical instruments * National certification in CSP Benefit Information: Choices that care for you and ...
CENTRAL SUPPLY TECHNICIAN - 12042
Hudson, NY · On-site
$21.55 - $26.90/hr
The CS Tech Trainee will be required to study a Technical training manual to prepare for taking an exam to attain Central Service Technical Certification within 18 months from date of hire. Education:
CENTRAL SUPPLY TECHNICIAN - 12042
Hudson, NY · On-site
$21.55 - $26.90/hr
The CS Tech Trainee will be required to study a Technical training manual to prepare for taking an exam to attain Central Service Technical Certification within 18 months from date of hire. Education:
Completion of CS Technician Training Program DESIRED for the position: * 1 year experience with surgical instruments * National certification in CSP Benefit Information: Choices that care for you and ...
Quick apply
Completion of CS Technician Training Program DESIRED for the position: * 1 year experience with surgical instruments * National certification in CSP Benefit Information: Choices that care for you and ...
Customer Success Team Lead
$135K - $175K/yr
You will be accountable for retention and expansion outcomes across a portfolio of accounts, leveraging data-driven frameworks, digital CS motions, and CS technology to drive results at scale. This ...
Customer Success Team Lead
$135K - $175K/yr
You will be accountable for retention and expansion outcomes across a portfolio of accounts, leveraging data-driven frameworks, digital CS motions, and CS technology to drive results at scale. This ...
The Amazon Customer Service Technology (CS Tech) UX team is key to that mission, defining UX both for customers and the customer service associates who help them. When our customers have problems, we ...
The Amazon Customer Service Technology (CS Tech) UX team is key to that mission, defining UX both for customers and the customer service associates who help them. When our customers have problems, we ...
CS NS architects and orchestrates Amazon's customer service network of the future. By building AI ... Key job responsibilities - Manage the end-to-end lifecycle of complex technology products and ...
CS NS architects and orchestrates Amazon's customer service network of the future. By building AI ... Key job responsibilities - Manage the end-to-end lifecycle of complex technology products and ...
A CS tech stack selected and deployed.
A CS tech stack selected and deployed.
Software Development Engineer II, FaST (Fashion Subsidiary Tech)
Madison, WI · On-site
$98K - $134K/yr
On the CS-Tech team, you'll get to build critical services, multi AI agentic workflows that impact every Shopbop and Zappos customer, and the Customer Service Agents. You get a chance to work ...
Software Development Engineer II, FaST (Fashion Subsidiary Tech)
Madison, WI · On-site
$98K - $134K/yr
On the CS-Tech team, you'll get to build critical services, multi AI agentic workflows that impact every Shopbop and Zappos customer, and the Customer Service Agents. You get a chance to work ...
Director of Customer Success
Seattle, WA · On-site
A CS tech stack selected and deployed.
It also oversees the full CS technology stack, ensuring tools are configured, integrated, and continuously improved to support team performance and operational goals. What You'll Be Doing: AI ...
It also oversees the full CS technology stack, ensuring tools are configured, integrated, and continuously improved to support team performance and operational goals. What You'll Be Doing: AI ...
Program Manager, CS Tools & Technology
New York, NY · On-site
$141K - $182K/yr
As a Technical Program Manager on the CS Tools & Technology team, you'll report directly to the Director of CS Tools & Technology and own the systems, programs, and integrations that power Flex ...
Program Manager, CS Tools & Technology
New York, NY · On-site
$141K - $182K/yr
As a Technical Program Manager on the CS Tools & Technology team, you'll report directly to the Director of CS Tools & Technology and own the systems, programs, and integrations that power Flex ...
Sr. Security Engineer - Customer Service Support, Ring and Blink CS Security Program
Hawthorne, CA · On-site
$59.75 - $79.75/hr
... CS technology build cycles. You will tackle ambiguous, large-scale security challenges where customer, employee, or legal/regulatory needs are defined, but security strategies must be established ...
Sr. Security Engineer - Customer Service Support, Ring and Blink CS Security Program
Hawthorne, CA · On-site
$59.75 - $79.75/hr
... CS technology build cycles. You will tackle ambiguous, large-scale security challenges where customer, employee, or legal/regulatory needs are defined, but security strategies must be established ...
Sr. Security Engineer - Customer Service Support, Ring and Blink CS Security Program
$59.75 - $79.75/hr
... CS technology build cycles. You will tackle ambiguous, large-scale security challenges where customer, employee, or legal/regulatory needs are defined, but security strategies must be established ...
Sr. Security Engineer - Customer Service Support, Ring and Blink CS Security Program
$59.75 - $79.75/hr
... CS technology build cycles. You will tackle ambiguous, large-scale security challenges where customer, employee, or legal/regulatory needs are defined, but security strategies must be established ...
Own the CS technology stack in partnership with Rev Ops and IT, ensuring HubSpot and supporting tools reflect and support the CS workflow. * Build and maintain CS performance dashboards that make ...
Quick apply
Own the CS technology stack in partnership with Rev Ops and IT, ensuring HubSpot and supporting tools reflect and support the CS workflow. * Build and maintain CS performance dashboards that make ...
Cs Tech information
See salary details
$27K - $30.5K
0% of jobs
$30.5K - $34.1K
3% of jobs
$37.6K is the 25th percentile. Wages below this are outliers.
$34.1K - $37.6K
22% of jobs
The median wage is $39.7K / yr.
$37.6K - $41.2K
43% of jobs
$41.2K - $44.7K
6% of jobs
$44.9K is the 75th percentile. Wages above this are outliers.
$44.7K - $48.3K
6% of jobs
$48.3K - $51.8K
6% of jobs
$51.8K - $55.4K
5% of jobs
$55.4K - $58.9K
3% of jobs
$58.9K - $62.5K
3% of jobs
$62.5K - $66K
1% of jobs
$27K
$43.5K
$66K
How much do cs tech jobs pay per year?
What is the difference between Cs Tech vs Network Technician?
| Aspect | Cs Tech | Network Technician |
|---|---|---|
| Required Certifications | CompTIA A+, Network+, Cisco CCNA (preferred) | CompTIA Network+, Cisco CCNA |
| Work Environment | IT departments, tech support, hardware/software troubleshooting | Network infrastructure, troubleshooting, installation, maintenance |
| Industry Usage | IT services, tech companies, corporate support | Telecommunications, internet service providers, enterprise networks |
Cs Tech and Network Technician roles share certifications like CompTIA Network+ and Cisco CCNA, and both work in IT environments. However, Cs Tech often covers broader IT support and hardware troubleshooting, while Network Technicians focus specifically on network infrastructure and connectivity. Both roles are essential in maintaining organizational IT and network systems, with overlapping skills but different primary focuses.

Amazon rating
7.4
Based on 6,828 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Have you ever wondered what it takes to make millions of complex global interactions feel effortless. We are looking for builders who are obsessed with the 'how' behind perfect customer experience to join the Network Planning Solutions (NS) team within Amazon Customer Service (CS). Here, you'll do more than just develop software; you'll create 'delight' by delivering exactly what our customers need, right when they need it.
If you're ready to turn complex technical hurdles into intuitive human experiences, you've found your team.
CS NS architects and orchestrates Amazon's customer service network of the future. By building AI-native solutions that continuously learn, predict and optimize, we deliver seamless customer experiences and empower associates with high-value work - driving measurable business impact at a global scale.
Key job responsibilities
- Manage the end-to-end lifecycle of complex technology products and projects (focused on Gen AI and Automation) across CS technology, from conception through launch.
- Anticipate and address bottlenecks, provide escalation management, and make strategic trade-offs rooted in business and customer priorities.
- Develop comprehensive project plans, influence stakeholders across multiple domains, and ensure alignment with broader business goals.
- Drive innovation within NS , leveraging AI and machine learning to enhance customer interactions.
- Maintain constant communication with cross-functional teams and stakeholders to ensure transparency and alignment on project goals, roadmaps, and deliverables.
- Support the delivery of the vision and long-term planning, business requirements, and PRFAQ documents.
A day in the life
Your day will be a dynamic blend of strategic planning and collaborative problem-solving. You'll work closely with engineering, science, and product teams to develop AI-native capabilities that continuously learn and optimize our customer service network
Expect to dive deep into complex technical challenges, translating intricate systems into elegant, user-centric solutions.
About the team
CS NS is reinventing the customer service operating model by working backwards from the customer journey. We own the end-to-end design, orchestration, and observability of Amazon's customer service network, delivering cost-efficient, reliable, consistent, and high-quality customer journeys across every touchpoint. Our mission is built on four pillars: Predict, Orchestrate, Observe, and Optimize
We're building AI-Native capabilities that transform how the world's largest customer service network operates, ensuring every customer interaction is seamless regardless of channel. Join us in shaping the future of customer service at Amazon scale.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US