ZipRecruiter

Log In

1

Cs Agent Jobs (NOW HIRING)

Direct Counsel

Patent Prosecution Agent (EE/CS)

Denver, CO · On-site

$150K - $250K/yr

Patent Prosecution Agent Locations: Dallas, TX | Denver, CO | Houston, TX | New York, NY | Orange County, CA | Palo Alto, CA | San Francisco, CA | Washington, DC Experience: 3+ years Direct Counsel ...

Direct Counsel

Patent Prosecution Agent (EE/CS)

Orange, CA · On-site

$150K - $250K/yr

Patent Prosecution Agent Locations: Dallas, TX | Denver, CO | Houston, TX | New York, NY | Orange County, CA | Palo Alto, CA | San Francisco, CA | Washington, DC Experience: 3+ years Direct Counsel ...

Direct Counsel

Patent Prosecution Agent (EE/CS)

Dallas, TX · On-site

$150K - $250K/yr

Patent Prosecution Agent Locations: Dallas, TX | Denver, CO | Houston, TX | New York, NY | Orange County, CA | Palo Alto, CA | San Francisco, CA | Washington, DC Experience: 3+ years Direct Counsel ...

Direct Counsel

Patent Prosecution Agent (EE/CS)

Houston, TX · On-site

$150K - $250K/yr

Patent Prosecution Agent Locations: Dallas, TX | Denver, CO | Houston, TX | New York, NY | Orange County, CA | Palo Alto, CA | San Francisco, CA | Washington, DC Experience: 3+ years Direct Counsel ...

NOK Human Capital

CS Egycore Agents - Q326

$15.75 - $21.25/hr

CS Egycore Agents - Q326 Noon is hiring (Customer service agents) for a Campaign Arabic account. You can continue after the campaign ends however it depends on your performance and the account's need.

MNF Global

Patent Agent

Houston, TX · On-site

$140K - $240K/yr

EE/CS Patent Agent - Houston, Texas/Other Locations Join a Top Intellectual Property Law Firm Group: A leading law firm is actively seeking a Patent Agent to join its Intellectual Property Practice ...

Domestic & General

Customer Resolutions Agent

$22/hr

The agent is essential to ensuring customer satisfaction while adhering to financial responsibilities of the plan T&Cs. The Role This role is responsible for working closely with our customers and ...

Domestic & General

Customer Resolutions Agent

$22/hr

The agent is essential to ensuring customer satisfaction while adhering to financial responsibilities of the plan T&Cs. The Role This role is responsible for working closely with our customers and ...

Domestic & General

Customer Resolutions Agent

$22/hr

The agent is essential to ensuring customer satisfaction while adhering to financial responsibilities of the plan T&Cs. The Role This role is responsible for working closely with our customers and ...

Domestic & General

Customer Resolutions Agent

$22/hr

The agent is essential to ensuring customer satisfaction while adhering to financial responsibilities of the plan T&Cs. The Role This role is responsible for working closely with our customers and ...

Flex

Lead, CS AI Content

New York, NY · On-site

$92K - $115K/yr

About the role We're hiring a Lead, CS AI Content to own the content layer that powers Flex's AI ... Write and maintain AI-native content across chatbot, voicebot, and agent assist tools, including ...

previous page

Showing results 41-60

All JobsArts And Entertainment JobsEntertainment JobsTalent Agent JobsCs Agent Jobs

Cs Agent information

What is a CS agent?

CS Agents, or Customer Service Agents, are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They play a key role in maintaining customer satisfaction and loyalty by offering support through various channels such as phone, email, chat, or social media. CS Agents need strong communication, problem-solving, and interpersonal skills to handle diverse customer needs effectively.

What are the key skills and qualifications needed to thrive as a customer service agent?

To thrive as a Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is usually required. Patience, active listening, and a positive attitude help agents effectively resolve customer issues and build rapport. These skills are vital to ensuring customer satisfaction, efficient issue resolution, and a positive brand reputation.

What are some common challenges customer service agents face when handling difficult customers, and how can they effectively manage these situations?

Customer Service Agents often encounter challenging interactions with frustrated or upset customers. Successfully managing these situations requires patience, active listening, and empathy to understand the customer's concerns. Agents are trained to remain calm, follow company protocols for conflict resolution, and use positive language to de-escalate tension. Regular team meetings and support from supervisors further help agents share strategies and continually improve their approach to difficult conversations.
More about Cs Agent jobs

What are popular job titles related to Cs Agent jobs?

For Cs Agent jobs, the most frequently searched job titles are:

Cs Agent jobs near you
Infographic showing various Cs Agent job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution.

Patent Prosecution Agent (EE/CS)

Denver, CO • On-site

Direct Counsel
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Direct Counselexternal

$150K - $250K/yr

Full-time

Posted 20 days ago

Job description

Patent Prosecution Agent

Locations: Dallas, TX | Denver, CO | Houston, TX | New York, NY | Orange County, CA | Palo Alto, CA | San Francisco, CA | Washington, DC
Experience: 3+ years

Direct Counsel is seeking a highly qualified Patent Prosecution Agent with at least 3 full years of patent prosecution experience to join the Intellectual Property practice of a leading Am Law firm. The ideal candidate will have a strong technical background and experience supporting sophisticated patent portfolios for Fortune 200 clients.

Position Highlights

  • At least 3 full years of patent prosecution experience

  • Bachelor’s, Master’s, or Ph.D. degree in Electrical Engineering, Computer Science, or Computer Engineering required

  • Additional academic credentials in materials science, physics, or other engineering disciplines will also be considered

  • Registered to practice before the U.S. Patent and Trademark Office (USPTO)

  • Strong technical expertise and/or patent prosecution experience involving LTE/5G/6G wireless networks, computer hardware, artificial intelligence, and deep learning

  • Ability to analyze complex technologies and work directly with inventors and in-house counsel

  • Experience developing and managing strategic patent portfolios

  • Excellent written and verbal communication skills

  • Strong attention to detail and ability to manage multiple matters in a fast-paced environment

Responsibilities

  • Prepare, file, and prosecute U.S. and foreign patent applications

  • Conduct inventor interviews and collaborate with clients to identify and protect innovative technologies

  • Prepare office action responses, conduct examiner interviews, and draft other prosecution-related documents

  • Support the development and management of domestic and international patent portfolios

  • Monitor emerging technologies and developments in patent law relevant to client industries

  • Work under partner-level supervision and mentoring while developing sophisticated patent prosecution strategies

Compensation

$150,000–$250,000 base salary, depending on experience, education, qualifications, geographic location, and other job-related factors. Additional compensation may include a discretionary bonus and comprehensive benefits.

Locations

Dallas, TX | Dallas-North, TX | Denver, CO | Houston, TX | New York, NY | Orange County, CA | Palo Alto, CA | San Francisco, CA | Washington, DC