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Cs Agent Jobs (NOW HIRING)

Booz Allen Hamilton

Agentic AI Engineer

The role involves designing and implementing intelligent agent architectures, developing multi ... Doctorate degree in CS or Statistics a plus Company : Booz Allen Hamilton is a consulting firm that ...

Booz Allen Hamilton

Agentic AI Engineer

The role involves designing and implementing intelligent agent architectures, developing multi ... Doctorate degree in CS or Statistics a plus Company : Booz Allen Hamilton is a consulting firm that ...

Booz Allen Hamilton

Agentic AI Engineer

Mclean, VA · On-site

The role involves designing and implementing intelligent agent architectures, developing multi ... Doctorate degree in CS or Statistics a plus Company : Booz Allen Hamilton is a consulting firm that ...

MetTel

Client Experience Agent

Salt Lake City, UT · Remote

$20 - $25/hr

... CS leadership. * Identify and take ownership of issues, escalate to supervisors as necessary ... Agent in partnership with leader will ensure he/she is fully aware of all tools and systems ...

Flex

Lead, CS AI Content

New York, NY · On-site

$92K - $115K/yr

About the role We're hiring a Lead, CS AI Content to own the content layer that powers Flex's AI ... Write and maintain AI-native content across chatbot, voicebot, and agent assist tools, including ...

Anthropic

Customer Success Programs Manager

Boston, MA · On-site

As a CS Programs Lead you'll think "How could we do this with Claude?" as a reflex - your default is to build an agent or an automated journey before you build a manual workflow. But you're also ...

Apple

Patent Attorney or Agent

Cupertino, CA

$230K - $346K/yr

Preferred Qualifications Juris Doctor Advanced degree in EE/CS/CE Minimum Qualifications USPTO Registered Patent Attorney or Patent Agent BS degree in EE/CS/CE 5+ years of relevant experience at a ...

Anthropic

Customer Success Programs Manager

Boston, MA · On-site

As a CS Programs Lead you'll think "How could we do this with Claude?" as a reflex - your default is to build an agent or an automated journey before you build a manual workflow. But you're also ...

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Cs Agent information

What are the key skills and qualifications needed to thrive as a Customer Service Agent, and why are they important?

To thrive as a Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is usually required. Patience, active listening, and a positive attitude help agents effectively resolve customer issues and build rapport. These skills are vital to ensuring customer satisfaction, efficient issue resolution, and a positive brand reputation.

What are some common challenges Customer Service Agents face when handling difficult customers, and how can they effectively manage these situations?

Customer Service Agents often encounter challenging interactions with frustrated or upset customers. Successfully managing these situations requires patience, active listening, and empathy to understand the customer's concerns. Agents are trained to remain calm, follow company protocols for conflict resolution, and use positive language to de-escalate tension. Regular team meetings and support from supervisors further help agents share strategies and continually improve their approach to difficult conversations.

What are CS Agents?

CS Agents, or Customer Service Agents, are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They play a key role in maintaining customer satisfaction and loyalty by offering support through various channels such as phone, email, chat, or social media. CS Agents need strong communication, problem-solving, and interpersonal skills to handle diverse customer needs effectively.
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Infographic showing various Cs Agent job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.
Customer Service Agent - CS & TPL

Customer Service Agent - CS & TPL

Comanche County Memorial Hospital

Lawton, OK • On-site

$15.25 - $20.50/hr

Full-time

Posted 13 hours ago

Comanche County Memorial Hospital rating

6.0

Company rating: 6.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

822nd of 1,004 rated hospitals

Job description

Job Brief
FULL TIME
Memorial Health System of Southwest Oklahoma - Gore Blvd. Lawton, OK 73505
Compensation: Based on Experience
DEFINITION:
The Customer Service Agent works directly with patients and third party liaisons in regards to billing inquiries which include but are not limited to: making payments, setting up payment plans, disputing claims with clinics/departments, setting up payroll deduction for hospital employees, working with third party vendors for balance disputes, investigate and resolve any A/R ledger discrepancies, handling PHI and money handling, applying discounts according to company policies, toggling multiple EHR systems daily, etc.
EDUCATION:
REGULATORY REQUIREMENTS (IF APPLICABLE):
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
Must have good organizational skills, reading, writing and proven communication skills.
Proficient in Excel.
Prefer 2 year of hospital/medical office billing and collections or can demonstrate an understanding of hospital/physician billing and collections.
High School Graduate with excellent organizational skills, ability to work independently and stay on task,
Ability to learn and understand billing protocol and reimbursement issues, ability to maintain accurate and detailed charts/notes in the company system.
Must have at least 2 years of a Medical Office/Hospital billing setting.
Medical terminology helpful.
Type 50 words per minute and 10-key calculator.

What Comanche County Memorial Hospital employees say

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