Customer Service Agent - CS & TPL
$13.25 - $18/hr
The Customer Service Agent works directly with patients and third party liaisons in regards to billing inquiries which include but are not limited to: making payments, setting up payment plans ...
Customer Service Agent - CS & TPL
$13.25 - $18/hr
The Customer Service Agent works directly with patients and third party liaisons in regards to billing inquiries which include but are not limited to: making payments, setting up payment plans ...
Customer Service Agent - CS & TPL
Lawton, OK · On-site
$15.25 - $20.50/hr
The Customer Service Agent works directly with patients and third party liaisons in regards to billing inquiries which include but are not limited to: making payments, setting up payment plans ...
Customer Service Agent - CS & TPL
Lawton, OK · On-site
$15.25 - $20.50/hr
The Customer Service Agent works directly with patients and third party liaisons in regards to billing inquiries which include but are not limited to: making payments, setting up payment plans ...
Client Experience Agent
Salt Lake City, UT · Remote
$20 - $25/hr
... CS leadership. * Identify and take ownership of issues, escalate to supervisors as necessary ... Agent in partnership with leader will ensure he/she is fully aware of all tools and systems ...
Client Experience Agent
Salt Lake City, UT · Remote
$20 - $25/hr
... CS leadership. * Identify and take ownership of issues, escalate to supervisors as necessary ... Agent in partnership with leader will ensure he/she is fully aware of all tools and systems ...
Phleb / CS Representative I - Exam One
Meridian, ID · On-site
$17.20/hr
Researches, answers, follows up and tracks client, agent, and field questions appropriately and in a timely manner. This includes, but is not limited to, giving out specimen requirements, requesting ...
Phleb / CS Representative I - Exam One
Meridian, ID · On-site
$17.20/hr
Researches, answers, follows up and tracks client, agent, and field questions appropriately and in a timely manner. This includes, but is not limited to, giving out specimen requirements, requesting ...
Client Experience Agent
Salt Lake City, UT · On-site
$20 - $25/hr
Agent will also inform customers of the product terms and features and project a professional ... CS leadership. * Identify and take ownership of issues, escalate to supervisors as necessary
Client Experience Agent
Salt Lake City, UT · On-site
$20 - $25/hr
Agent will also inform customers of the product terms and features and project a professional ... CS leadership. * Identify and take ownership of issues, escalate to supervisors as necessary
Phleb / CS Representative I - Exam One
Springfield, NJ · On-site
$19.41/hr
Researches, answers, follows up and tracks client, agent, and field questions appropriately and in a timely manner. This includes, but is not limited to, giving out specimen requirements, requesting ...
Phleb / CS Representative I - Exam One
Springfield, NJ · On-site
$19.41/hr
Researches, answers, follows up and tracks client, agent, and field questions appropriately and in a timely manner. This includes, but is not limited to, giving out specimen requirements, requesting ...
Client Experience Agent
Salt Lake City, UT · Remote
$20 - $25/hr
Agent will also inform customers of the product terms and features and project a professional ... CS leadership. * Identify and take ownership of issues, escalate to supervisors as necessary
Quick apply
Client Experience Agent
Salt Lake City, UT · Remote
$20 - $25/hr
Agent will also inform customers of the product terms and features and project a professional ... CS leadership. * Identify and take ownership of issues, escalate to supervisors as necessary
Client Experience Agent
Salt Lake City, UT · Remote
$20 - $25/hr
Agent will also inform customers of the product terms and features and project a professional ... CS leadership. * Identify and take ownership of issues, escalate to supervisors as necessary
Client Experience Agent
Salt Lake City, UT · Remote
$20 - $25/hr
Agent will also inform customers of the product terms and features and project a professional ... CS leadership. * Identify and take ownership of issues, escalate to supervisors as necessary
Lead, CS AI Content
New York, NY · On-site
$92K - $115K/yr
About the role We're hiring a Lead, CS AI Content to own the content layer that powers Flex's AI ... Write and maintain AI-native content across chatbot, voicebot, and agent assist tools, including ...
Lead, CS AI Content
New York, NY · On-site
$92K - $115K/yr
About the role We're hiring a Lead, CS AI Content to own the content layer that powers Flex's AI ... Write and maintain AI-native content across chatbot, voicebot, and agent assist tools, including ...
Purchasing Agent
Harrisburg, PA · On-site +1
$45.91K - $69.20K/yr
... CS-2026-50549-02610 Department Department of Health Division HL Prcmnt Off Opening Date 05/28/2026 ... As a Purchasing Agent with the Department of Health, you will play a key role in keeping statewide ...
Purchasing Agent
Harrisburg, PA · On-site +1
$45.91K - $69.20K/yr
... CS-2026-50549-02610 Department Department of Health Division HL Prcmnt Off Opening Date 05/28/2026 ... As a Purchasing Agent with the Department of Health, you will play a key role in keeping statewide ...
We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... CS Returns * Retail Support * CS Help * Work alongside the Supervisor to assist with additional ...
Quick apply
We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... CS Returns * Retail Support * CS Help * Work alongside the Supervisor to assist with additional ...
Parole Agent 1 - SCI Waymart
Waymart, PA · Hybrid
$55.44K - $84.33K/yr
... CS-2026-49399-46030 Department Parole Board Division PB SCI Waymart Opening Date 05/18/2026 Closing ... As a Parole Agent 1 with the Department of Corrections, you will help people plan for their future ...
Parole Agent 1 - SCI Waymart
Waymart, PA · Hybrid
$55.44K - $84.33K/yr
... CS-2026-49399-46030 Department Parole Board Division PB SCI Waymart Opening Date 05/18/2026 Closing ... As a Parole Agent 1 with the Department of Corrections, you will help people plan for their future ...
Parole Agent 1 - SCI Smithfield
Huntingdon, PA · Hybrid
$55.44K - $84.33K/yr
... CS-2026-50740-46030 Department Parole Board Division PB SCI Smithfield Opening Date 05/29/2026 ... As a Parole Agent 1 with the Department of Corrections, you will help people plan for their future ...
Parole Agent 1 - SCI Smithfield
Huntingdon, PA · Hybrid
$55.44K - $84.33K/yr
... CS-2026-50740-46030 Department Parole Board Division PB SCI Smithfield Opening Date 05/29/2026 ... As a Parole Agent 1 with the Department of Corrections, you will help people plan for their future ...
Customer Service Agent
$19 - $23/hr
We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... CS Returns * Retail Support * CS Help * Work alongside the Supervisor to assist with additional ...
Customer Service Agent
$19 - $23/hr
We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... CS Returns * Retail Support * CS Help * Work alongside the Supervisor to assist with additional ...
Customer Service Agent
$19 - $23/hr
We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... CS Returns * Retail Support * CS Help * Work alongside the Supervisor to assist with additional ...
Customer Service Agent
$19 - $23/hr
We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... CS Returns * Retail Support * CS Help * Work alongside the Supervisor to assist with additional ...
Customer Service Agent
Carlsbad, CA · On-site
$19 - $23/hr
We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... CS Returns * Retail Support * CS Help * Work alongside the Supervisor to assist with additional ...
Customer Service Agent
Carlsbad, CA · On-site
$19 - $23/hr
We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... CS Returns * Retail Support * CS Help * Work alongside the Supervisor to assist with additional ...
Patent Attorney or Agent
$219.30K - $329K/yr
Preferred Qualifications Juris Doctor Advanced degree in EE/CS/CE Minimum Qualifications USPTO Registered Patent Attorney or Patent Agent BS degree in EE/CS/CE 5+ years of relevant experience at a ...
Patent Attorney or Agent
$219.30K - $329K/yr
Preferred Qualifications Juris Doctor Advanced degree in EE/CS/CE Minimum Qualifications USPTO Registered Patent Attorney or Patent Agent BS degree in EE/CS/CE 5+ years of relevant experience at a ...
Agent Operations Lead
New York, NY · On-site
About the Role As one of our Agent Operations Lead, you'll be at the forefront of how B2B companies ... Background in a technical field (CS, Stats, Engineering, Economics, etc) * Previous experience with ...
Agent Operations Lead
New York, NY · On-site
About the Role As one of our Agent Operations Lead, you'll be at the forefront of how B2B companies ... Background in a technical field (CS, Stats, Engineering, Economics, etc) * Previous experience with ...
Patent Attorney or Agent
$219.30K - $329K/yr
Preferred Qualifications Juris Doctor Advanced degree in EE/CS/CE Minimum Qualifications USPTO Registered Patent Attorney or Patent Agent BS degree in EE/CS/CE 5+ years of relevant experience at a ...
Patent Attorney or Agent
$219.30K - $329K/yr
Preferred Qualifications Juris Doctor Advanced degree in EE/CS/CE Minimum Qualifications USPTO Registered Patent Attorney or Patent Agent BS degree in EE/CS/CE 5+ years of relevant experience at a ...
Vice President, Operations
New York, NY · On-site
Audit current state across all three pillars - agent deployment workflows, CS operations, and internal business processes * Map the full post-sale journey from contract to go-live and identify where ...
Vice President, Operations
New York, NY · On-site
Audit current state across all three pillars - agent deployment workflows, CS operations, and internal business processes * Map the full post-sale journey from contract to go-live and identify where ...
Cs Agent information
What are the key skills and qualifications needed to thrive as a Customer Service Agent, and why are they important?
To thrive as a Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is usually required. Patience, active listening, and a positive attitude help agents effectively resolve customer issues and build rapport. These skills are vital to ensuring customer satisfaction, efficient issue resolution, and a positive brand reputation.
What are some common challenges Customer Service Agents face when handling difficult customers, and how can they effectively manage these situations?
Customer Service Agents often encounter challenging interactions with frustrated or upset customers. Successfully managing these situations requires patience, active listening, and empathy to understand the customer's concerns. Agents are trained to remain calm, follow company protocols for conflict resolution, and use positive language to de-escalate tension. Regular team meetings and support from supervisors further help agents share strategies and continually improve their approach to difficult conversations.
What are CS Agents?
CS Agents, or Customer Service Agents, are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They play a key role in maintaining customer satisfaction and loyalty by offering support through various channels such as phone, email, chat, or social media. CS Agents need strong communication, problem-solving, and interpersonal skills to handle diverse customer needs effectively.
More about Cs Agent jobs
What job categories do people searching Cs Agent jobs look for? The top searched job categories for Cs Agent jobs are:
$13.25 - $18/hr
Other
Posted 29 days ago
Comanche County Memorial Hospital rating
5.6
Based on 33 frontline employees who took The Breakroom Quiz
872nd of 991 rated hospitals
Job description
Job Brief
FULL TIME
Memorial Health System of Southwest Oklahoma - Gore Blvd. Lawton, OK 73505
Compensation: Based on Experience
DEFINITION:
The Customer Service Agent works directly with patients and third party liaisons in regards to billing inquiries which include but are not limited to: making payments, setting up payment plans, disputing claims with clinics/departments, setting up payroll deduction for hospital employees, working with third party vendors for balance disputes, investigate and resolve any A/R ledger discrepancies, handling PHI and money handling, applying discounts according to company policies, toggling multiple EHR systems daily, etc.
EDUCATION:
REGULATORY REQUIREMENTS (IF APPLICABLE):
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
Must have good organizational skills, reading, writing and proven communication skills.
Proficient in Excel.
Prefer 2 year of hospital/medical office billing and collections or can demonstrate an understanding of hospital/physician billing and collections.
High School Graduate with excellent organizational skills, ability to work independently and stay on task,
Ability to learn and understand billing protocol and reimbursement issues, ability to maintain accurate and detailed charts/notes in the company system.
Must have at least 2 years of a Medical Office/Hospital billing setting.
Medical terminology helpful.
Type 50 words per minute and 10-key calculator.
FULL TIME
Memorial Health System of Southwest Oklahoma - Gore Blvd. Lawton, OK 73505
Compensation: Based on Experience
DEFINITION:
The Customer Service Agent works directly with patients and third party liaisons in regards to billing inquiries which include but are not limited to: making payments, setting up payment plans, disputing claims with clinics/departments, setting up payroll deduction for hospital employees, working with third party vendors for balance disputes, investigate and resolve any A/R ledger discrepancies, handling PHI and money handling, applying discounts according to company policies, toggling multiple EHR systems daily, etc.
EDUCATION:
REGULATORY REQUIREMENTS (IF APPLICABLE):
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
Must have good organizational skills, reading, writing and proven communication skills.
Proficient in Excel.
Prefer 2 year of hospital/medical office billing and collections or can demonstrate an understanding of hospital/physician billing and collections.
High School Graduate with excellent organizational skills, ability to work independently and stay on task,
Ability to learn and understand billing protocol and reimbursement issues, ability to maintain accurate and detailed charts/notes in the company system.
Must have at least 2 years of a Medical Office/Hospital billing setting.
Medical terminology helpful.
Type 50 words per minute and 10-key calculator.
What Comanche County Memorial Hospital employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Comanche County Memorial Hospital
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
501 - 1,000 Employees
Headquarters location
Lawton, OK, US
Year founded
1951