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Crypto Account Manager Jobs (NOW HIRING)

AiPrise

Enterprise Account Manager - US

Seattle, WA · On-site

$110K - $120K/yr

We help banks, fintechs, cross-border payment providers, stablecoin and crypto companies, and ... The Role We are hiring the founding member of our Account Management team. You will work directly ...

Polymarket

Technical Account Manager

New York, NY · On-site

You're part account manager, part solutions engineer. You understand how exchanges work under the ... Experience at a crypto exchange, DeFi protocol, or on-chain trading venue * Familiarity with ...

Robinhood

Director of Crypto Operations

New York, NY · On-site

The Crypto Operations team focuses on delivering a reliable customer experience while managing operational risk across Robinhood's crypto products. The team oversees settlement, custody, and account ...

Rain

Technical Account Manager

New York, NY · On-site

$50K/yr

... fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed ... About the Role As a Technical Account Manager, you'll be Rain's embedded technical expert within ...

Crypto.com

U.S. Treasurer

Chicago, IL

Experience managing banking relationships and bank-account administration. * Experience operating in a regulated financial services environment (e.g., exchange, broker, crypto entity, futures ...

Robinhood

Crypto Product Compliance Lead

Bellevue, WA · On-site

Ability to manage projects and coordinate work across technical and non-technical teams in a ... Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more

Robinhood

Director of Crypto Operations

New York, NY · On-site

The Crypto Operations team focuses on delivering a reliable customer experience while managing operational risk across Robinhood's crypto products. The team oversees settlement, custody, and account ...

Crypto.com

U.S. Treasurer

Chicago, IL · On-site

Experience managing banking relationships and bank-account administration. * Experience operating in a regulated financial services environment (e.g., exchange, broker, crypto entity, futures ...

Crypto.com

U.S. Treasurer

Chicago, IL

Experience managing banking relationships and bank-account administration. * Experience operating in a regulated financial services environment (e.g., exchange, broker, crypto entity, futures ...

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All JobsCrypto Account Manager Jobs

Crypto Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do crypto account manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for crypto account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Crypto Account Manager, and why are they important?

To thrive as a Crypto Account Manager, you need a solid understanding of cryptocurrency markets, financial analysis, and portfolio management, often supported by a degree in finance or related field. Familiarity with crypto trading platforms, blockchain technology, and regulatory compliance tools is essential. Strong client communication, problem-solving skills, and adaptability to a fast-changing environment set top performers apart. These skills are crucial for effectively managing client assets, building trust, and navigating the dynamic world of digital finance.

How does a Crypto Account Manager typically collaborate with other departments within a crypto firm?

As a Crypto Account Manager, you will regularly collaborate with teams such as compliance, trading, and customer support to ensure seamless client experiences. You’ll work closely with the compliance department to verify client onboarding and meet regulatory requirements, while also interfacing with trading teams to execute client orders and resolve issues. Strong communication skills and the ability to coordinate between departments are essential, as you’ll often serve as the primary point of contact for clients and need to advocate for their needs internally.

What is a Crypto Account Manager?

A Crypto Account Manager is a professional who manages and oversees cryptocurrency accounts for clients or organizations. Their responsibilities typically include maintaining client portfolios, executing trades, providing market insights, and ensuring compliance with relevant regulations. They act as a liaison between clients and crypto exchanges or services, advising on investment strategies and risk management. Crypto Account Managers often need strong knowledge of blockchain technology, cryptocurrency markets, and financial best practices.

What is the difference between Crypto Account Manager vs Crypto Customer Support Specialist?

AspectCrypto Account ManagerCrypto Customer Support Specialist
Required CredentialsFinancial certifications, blockchain knowledgeCustomer service skills, basic crypto understanding
Work EnvironmentClient-facing, strategic planningSupport center, troubleshooting
Employer & Industry UsageCrypto exchanges, financial firmsCrypto exchanges, wallets, platforms
Search & Comparison IntentManaging accounts, client relationsAssisting users, resolving issues

The Crypto Account Manager focuses on managing client accounts, building relationships, and providing strategic advice, often requiring financial certifications. In contrast, the Crypto Customer Support Specialist primarily handles user inquiries, troubleshooting, and technical support. Both roles are essential in the crypto industry but differ in responsibilities, skills, and daily tasks.

More about Crypto Account Manager jobs
What cities are hiring for Crypto Account Manager jobs? Cities with the most Crypto Account Manager job openings:
What states have the most Crypto Account Manager jobs? States with the most job openings for Crypto Account Manager jobs include:
What job categories do people searching Crypto Account Manager jobs look for? The top searched job categories for Crypto Account Manager jobs are:
Crypto Account Manager jobs near you
Infographic showing various Crypto Account Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Senior Regional Technical Account Manager

Ledger SAS

New York, NY • On-site

$170K - $190K/yr

Full-time

Medical, Life

Posted 21 days ago

Job description

About Ledger
We're a team of experts pushing the limits of what's possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we're proud to be the global platform for digital assets and Web3, with over 20% of the world's crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets - including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The team:
As a Technical Account Manager for The Americas, based in New York City, you will serve as a linchpin in Ledger Enterprise's global expansion efforts, particularly in the American continent. Reporting directly to the Director of Service Delivery Management, you will be responsible for both pre-sales and post-sales technical support, ensuring that our clients receive an unparalleled service experience.
Your role goes beyond traditional Account Management; you will act as a technical consultant and a strategic partner to our clients, which include digital assets infrastructures like exchanges and custodians, as well as financial institutions and professional investors. You will leverage your deep technical expertise and sales acumen to foster long-term relationships and drive customer satisfaction.
What you'll be doing:
  • Client Onboarding and Support: Manage the onboarding process for key customers, providing them with the necessary technical guidance and documentation. Serve as the primary point of contact for all technical-related queries, ensuring timely and effective resolutions.
  • Operational Monitoring: Keep a close eye on usage patterns and operational activities of key accounts. Use this data to optimize service delivery and preemptively address any potential issues.
  • Technical Leadership: Act as the guarantor for the integration and roll-out of new features and services. Provide the necessary technical guidance and documentation to both internal teams and clients.
  • Incident and Crisis Management: Oversee Technical Support activities and serve as the point of escalation for client service matters. Lead crisis units during major incidents, coordinating between the customer and various technical teams for effective resolution.
  • Performance Metrics and Reporting: Establish and review technical KPIs related to platform performance, such as SLAs and service monitoring. Generate regular reports for internal stakeholders and clients to ensure contract compliance.
  • Sales Support: Provide technical support to pre-sales activities, working closely with the sales team to identify client needs and tailor solutions accordingly.
  • Process Improvement: Actively participate in the improvement of internal processes and best practices, particularly in the management of incidents, problems, and changes.
  • Strategic Collaboration: Work closely with cross-functional teams like Business Development, Marketing, Product, and Research & Development to align technical solutions with business objectives.
  • Client Retention and Growth: Focus on retaining and growing revenue from existing Ledger Vault customers by ensuring high levels of customer satisfaction and engagement.
  • Global Team Coordination: Given the global nature of the role, coordinate effectively with Ledger teams based in Europe, Asia, and the U.S. to ensure a unified approach to client service.
  • Business Travel: Be prepared for business travel, constituting approximately 20% of your time, to meet with clients and attend relevant events or training.

What we're looking for:
  • Experience: 4-7 years of experience in a client-facing technical role, such as technical account management, QA manager, service delivery manager, or a similar high-tech role. Experience in the financial or cryptocurrency sectors is highly desirable.
  • Technical Expertise: Strong understanding of blockchain technology and the cryptocurrency ecosystem. Ability to perform complex troubleshooting and provide first-level analysis before escalation to the corresponding engineering team.
  • Educational Qualifications: Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred. Additional certifications in project management or technical sales are a plus.
  • Communication Skills: Excellent interpersonal skills, along with strong verbal and written communication abilities. Must be capable of translating complex technical issues into understandable terms for a non-technical audience.
  • Analytical Mindset: A curious, analytical mind with robust problem-solving skills. Must be capable of analyzing data, identifying trends, and making data-driven decisions.
  • Sales Acumen: Experience in selling, designing, or deploying SaaS solutions is an advantage. Must be comfortable working closely with the sales team to identify opportunities and close deals.
  • Project Management: Strong project management skills, including the ability to manage multiple projects simultaneously, meet deadlines, and handle stakeholders effectively.
  • Team Collaboration: Ability to work effectively in a team and coordinate with multiple departments, including Engineering, Sales, and Product Management.
  • Global Perspective: Given the international scope of the role, experience in working with global teams and understanding cultural nuances is essential.
  • Compliance and Security: Familiarity with legal regulations and security guidelines related to data protection and financial transactions.
  • Software Skills: Proficiency in customer relationship management (CRM) software, data analytics tools, and other software commonly used in technical account management.

At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
  • Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
  • Health & Wellness support - Health and Life Insurance.
  • Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
  • Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
  • Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.

For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We're committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we'll do our best to support you.

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