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Cruise Ship Terminal Jobs (NOW HIRING)

Goldbelt, Inc.

Guest Services Manager

Juneau, AK · On-site

... ship passenger escort services, the upper terminal greeting services, and the theater operations, developing weekly schedules. * Reviews ticketing reconciliations, settles with each cruise ship ...

Goldbelt

Guest Services Manager

Juneau, AK

$58K - $70K/yr

... ship passenger escort services, the upper terminal greeting services, and the theater operations, developing weekly schedules. * Reviews ticketing reconciliations, settles with each cruise ship ...

Goldbelt

Lead Harbor Host - Goldbelt Tram

Juneau, AK

$21/hr

... cruise ship vouchers for tramway tickets. * Familiar with theater operations at the upper terminal, Operates projection and sound system for the theater complex. * As an experienced Host, provides ...

Goldbelt, Inc.

Guest Services Manager

Juneau, AK

... ship passenger escort services, the upper terminal greeting services, and the theater operations, developing weekly schedules. * Reviews ticketing reconciliations, settles with each cruise ship ...

Goldbelt

Lead Harbor Host - Goldbelt Tram

Juneau, AK

$21/hr

... cruise ship vouchers for tramway tickets. * Familiar with theater operations at the upper terminal, Operates projection and sound system for the theater complex. * As an experienced Host, provides ...

Goldbelt

Guest Services Manager

Juneau, AK

$58K - $70K/yr

... ship passenger escort services, the upper terminal greeting services, and the theater operations, developing weekly schedules. * Reviews ticketing reconciliations, settles with each cruise ship ...

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How much do cruise ship terminal jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for cruise ship terminal in the United States is $20.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cruise Ship Terminal position, and why are they important?

To excel as a Cruise Ship Terminal staff member, you need strong organizational skills, attention to detail, and knowledge of passenger processing and safety procedures; prior experience in transportation or hospitality is often preferred. Familiarity with ticketing and reservation systems, security screening devices, and port-specific software is frequently required. Excellent customer service, problem-solving, and communication skills help you handle diverse passengers and manage stressful situations effectively. These capabilities are critical to ensuring smooth operations, efficient passenger flow, and positive guest experiences at the terminal.

What is a Cruise Ship Terminal job?

A Cruise Ship Terminal job involves working at a port facility where cruise ships dock to manage passenger embarkation and disembarkation. Duties can include baggage handling, security screening, ticketing, customer service, and coordinating with cruise line staff. Employees ensure a smooth and efficient experience for passengers while maintaining safety and operational procedures. Positions range from entry-level to management roles, often requiring strong communication and organizational skills.

What does a typical day look like for staff working at a cruise ship terminal?

A typical day for cruise ship terminal staff involves assisting passengers with check-in and boarding processes, handling luggage, and ensuring compliance with safety and security protocols. Team members often work closely with cruise line representatives, security personnel, customs authorities, and transportation providers to guarantee seamless passenger transitions. The environment can be fast-paced, especially during embarkation and disembarkation days, requiring a high level of teamwork and adaptability. While schedules may vary depending on ship itineraries, this role offers excellent exposure to international travel operations and the potential to advance into supervisory or management roles within the maritime or hospitality industries.

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Cruise Ship Terminal jobs near you
Infographic showing various Cruise Ship Terminal job openings in the United States as of July 2026, with employment types broken down into 4% As Needed, 85% Full Time, 5% Part Time, 1% Temporary, 1% Contract, and 4% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,124 per year, or $20.3 per hour.
Security Officer - Cruise Ship Terminal

Security Officer - Cruise Ship Terminal

Allied Universal

San Diego, CA

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,538 frontline employees who took The Breakroom Quiz

78th of 116 rated security

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.


Job Description

APPLY NOW!

Security officer needed for cruise ship temrinale located Downtown! Must have active CA guard card!

Schedule: open availability

Great perks and benefits

As a Security Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

Responsibilities:

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
  • Possess a high school diploma or equivalent, or 5 years of verifiable experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
    *A valid driver’s license will be required for driving positions only

Benefits:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Company's retirement plans
  • Seven holidays annually paid at time and a half, if worked
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.


Requisition ID
2026-1640280

What Allied Universal employees say

Pay

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Hours and flexibility

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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