ZipRecruiter

Log In

1

Cruise Ship Terminal Jobs (NOW HIRING)

MLS BC Cruises

Miami, FL Cruise Terminal Agents

Miami, FL · On-site

$15/hr

If you are a customer service oriented individual that likes to smile and interact with cruise ship ... Can you spend the day in the cruise terminal, helping people and getting them ready to sail! * Work ...

Goldbelt, Inc.

Guest Services Manager

Juneau, AK · On-site

... ship passenger escort services, the upper terminal greeting services, and the theater operations, developing weekly schedules. * Reviews ticketing reconciliations, settles with each cruise ship ...

Goldbelt

Guest Services Manager

Juneau, AK

$58K - $70K/yr

... ship passenger escort services, the upper terminal greeting services, and the theater operations, developing weekly schedules. * Reviews ticketing reconciliations, settles with each cruise ship ...

Goldbelt

Lead Harbor Host - Goldbelt Tram

Juneau, AK

$21/hr

... cruise ship vouchers for tramway tickets. * Familiar with theater operations at the upper terminal, Operates projection and sound system for the theater complex. * As an experienced Host, provides ...

Goldbelt

Lead Harbor Host - Goldbelt Tram

Juneau, AK · On-site

$21/hr

... cruise ship vouchers for tramway tickets. * Familiar with theater operations at the upper terminal, Operates projection and sound system for the theater complex. * As an experienced Host, provides ...

Scootaround Inc

Terminal Agent

Miami, FL · On-site

$19/hr

Terminal Agent Reports to: Operations Manager Location: Miami (On-site) Overview We are seeking a ... Delivering and picking up rented mobility equipment to Cruise Ships. Ensuring every unit meets ...

Scootaround Inc

Terminal Agent

Miami, FL · On-site

$19/hr

Terminal Agent Reports to: Operations Manager Location: Miami (On-site) Overview We are seeking a ... Delivering and picking up rented mobility equipment to Cruise Ships. Ensuring every unit meets ...

Goldbelt, Inc.

Guest Services Manager

Juneau, AK

... ship passenger escort services, the upper terminal greeting services, and the theater operations, developing weekly schedules. * Reviews ticketing reconciliations, settles with each cruise ship ...

Goldbelt

Lead Harbor Host - Goldbelt Tram

Juneau, AK

$21/hr

... cruise ship vouchers for tramway tickets. * Familiar with theater operations at the upper terminal, Operates projection and sound system for the theater complex. * As an experienced Host, provides ...

Goldbelt

Guest Services Manager

Juneau, AK

$58K - $70K/yr

... ship passenger escort services, the upper terminal greeting services, and the theater operations, developing weekly schedules. * Reviews ticketing reconciliations, settles with each cruise ship ...

next page

Showing results 1-20

All JobsCruise Ship Terminal Jobs

Cruise Ship Terminal information

See salary details

$14

$20

$23

How much do cruise ship terminal jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for cruise ship terminal in the United States is $20.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cruise Ship Terminal position, and why are they important?

To excel as a Cruise Ship Terminal staff member, you need strong organizational skills, attention to detail, and knowledge of passenger processing and safety procedures; prior experience in transportation or hospitality is often preferred. Familiarity with ticketing and reservation systems, security screening devices, and port-specific software is frequently required. Excellent customer service, problem-solving, and communication skills help you handle diverse passengers and manage stressful situations effectively. These capabilities are critical to ensuring smooth operations, efficient passenger flow, and positive guest experiences at the terminal.

What is a Cruise Ship Terminal job?

A Cruise Ship Terminal job involves working at a port facility where cruise ships dock to manage passenger embarkation and disembarkation. Duties can include baggage handling, security screening, ticketing, customer service, and coordinating with cruise line staff. Employees ensure a smooth and efficient experience for passengers while maintaining safety and operational procedures. Positions range from entry-level to management roles, often requiring strong communication and organizational skills.

What does a typical day look like for staff working at a cruise ship terminal?

A typical day for cruise ship terminal staff involves assisting passengers with check-in and boarding processes, handling luggage, and ensuring compliance with safety and security protocols. Team members often work closely with cruise line representatives, security personnel, customs authorities, and transportation providers to guarantee seamless passenger transitions. The environment can be fast-paced, especially during embarkation and disembarkation days, requiring a high level of teamwork and adaptability. While schedules may vary depending on ship itineraries, this role offers excellent exposure to international travel operations and the potential to advance into supervisory or management roles within the maritime or hospitality industries.

More about Cruise Ship Terminal jobs
What cities are hiring for Cruise Ship Terminal jobs? Cities with the most Cruise Ship Terminal job openings:
What are the most commonly searched types of Cruise Ship Terminal jobs? The most popular types of Cruise Ship Terminal jobs are:
What states have the most Cruise Ship Terminal jobs? States with the most job openings for Cruise Ship Terminal jobs include:
What job categories do people searching Cruise Ship Terminal jobs look for? The top searched job categories for Cruise Ship Terminal jobs are:
Cruise Ship Terminal jobs near you
Infographic showing various Cruise Ship Terminal job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 88% Full Time, 4% Part Time, 2% Temporary, 1% Contract, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,124 per year, or $20.3 per hour.
Operations Assistant | Cruise Terminals Of America

Operations Assistant | Cruise Terminals Of America

Columbia Hospitality

Seattle, WA • On-site

$22 - $24/hr

Temporary

Re-posted 5 days ago

Columbia Hospitality rating

7.1

Company rating: 7.1 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

22nd of 106 rated hotels

Job description

Cruise Terminal Operations Assistant - Summer/Seasonal
If you're looking for a fun part-time summer job and want to learn more about cruise ship terminal operations, Cruise Terminals of America (CTA) may be the place for you! CTA is currently seeking Cruise Terminal Operations Assistants to fill their seasonal, summer position at the Pier 66 Bell Street Pier Cruise Terminal.
Applications without a resume and cover letter will not be considered. Please combine the resume and cover letter into a single document and upload during the application process.
Obtaining a Transit Worker Identification Credential (TWIC) card upon employment is mandatory. Please check eligibility before applying.
https://www.tsa.gov/for-industry/twic
SUMMARY
The Terminal Operations Assistant is responsible for both terminal and peripheral operations at the Bell Street Pier Cruise Terminal (BSPCT), Pier 66. Cruise specific duties include pier delivery and traffic flow coordination, coordinating with ship's agent for passenger deliveries, and overseeing stevedore maintenance and accident claims. Other duties may include traffic control and other needs as they arise.
The Terminal Operations Assistant will report to the Duty Manager as well as the Security Manager and Supervisor, and assist both as directed.
SCHEDULE/HOURS
Seasonal employment: Mid April through October with some training in late March and early April.
Saturday - Sunday at BSPCT (and some weekdays)
Schedule may require opening the terminal for cruise operations; hours may vary depending on operational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following:
Cruise
- Cruise operations overview
- Accident/incident reports
- Implement security measures as needed
- Crowd control
- Other duties as assigned
Terminal
- Maintenance Log
- Facility walk-through and maintenance coordination
- Inventory and stock level maintenance
- Other duties as assigned
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS, EDUCATION and/or EXPERIENCE
- Fast pace operational experience preferred
- Minimum high school diploma or equivalent
- Familiarity with computer and MS Office
- Knowledge of other security and operations equipment helpful but not required
PHYSICAL DEMANDS
- Standing and walking for two-thirds or more of time on cruise operation days
- Must be available weekends or other non-business hours as required
- Commitment for entire cruise season required (April - October, some training in March)
- Ability to lift or carry up to 20 pounds
COMPENSATION / PERKS
- $22 - $24/hour
- Discounts at Columbia Hospitality properties
- FREE PARKING
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

What Columbia Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply