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Assistant Ncl Cruise Ship Jobs (NOW HIRING)

Red Hospitality & Leisure

$17/hr

The Cruise Ship Excursion Guide is ultimately responsible for guiding guests of Cruise Ship ... Facilitate invoice sign off from Shorex Team members. * Assist in facilitating catamaran tours by ...

Red Hospitality & Leisure

The Cruise Ship Excursion Manager is ultimately responsible for daily operations of Cruise Ship ... * Assist in facilitating Catamaran tours by liaising with captains and crew, stepping in to greet ...

American Cruise Lines

Cruise Director

Boston, MA · On-site

$70 - $120/hr

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Belfast, ME · On-site

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Wheeling, WV · On-site

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Manhattan, NY

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Nantucket, MA

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Clarksville, TN · On-site

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Florence, AL · On-site

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Dover, TN · On-site

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Annapolis, MD · On-site

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Rochester, NY · On-site

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Sandy, UT · On-site

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Washington, DC

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Providence, RI

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

The Dalles, OR · On-site

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

New York, NY · On-site

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

American Cruise Lines

Cruise Director

Washington, DC · On-site

Create the daily Ship to Shore. * Host Officer Introduction and Excursion Briefing. * Assist in the ... Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be ...

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Assistant Ncl Cruise Ship information

What is an assistant on an NCL cruise ship?

Assistant positions on NCL cruise ships refer to entry-level or support roles that help ensure smooth operations in various departments, such as housekeeping, food and beverage, or guest services. These assistants work under the supervision of department heads and are responsible for tasks like cleaning cabins, assisting waitstaff, or helping with onboard activities. The roles are essential for maintaining high service standards and guest satisfaction throughout the cruise. Working as an assistant is a great way to gain experience in the cruise industry and can lead to more advanced positions over time.

What are the typical responsibilities and team dynamics for an assistant on an NCL cruise ship?

As an Assistant on an NCL cruise ship, your daily responsibilities often include supporting senior staff in delivering guest services, coordinating activities, and ensuring smooth operations within your assigned department. You’ll work closely with a diverse team, collaborating with crew members from various backgrounds and departments such as housekeeping, food and beverage, or guest relations. The environment is fast-paced and requires flexibility, strong communication skills, and a customer-focused attitude. Teamwork is essential, and assistants often rotate duties to cover peak periods, making adaptability a key part of the role.

What are the key skills and qualifications needed to thrive as an assistant on an NCL cruise ship, and why are they important?

To thrive as an Assistant on an NCL Cruise Ship, you need strong organizational skills, customer service experience, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and safety procedures is commonly required. Excellent communication, teamwork, and problem-solving abilities help you excel in a diverse and dynamic environment. These skills ensure smooth operations, high guest satisfaction, and effective collaboration onboard.

What is the difference between Assistant Ncl Cruise Ship vs Cruise Ship Guest Services Agent?

AspectAssistant Ncl Cruise ShipCruise Ship Guest Services Agent
CredentialsBasic certifications, hospitality experienceCustomer service training, hospitality background
Work EnvironmentOnboard cruise ship, assisting crew and passengersOnboard cruise ship, focusing on guest relations
Employer & IndustryNCL Cruises, hospitality and travel industryVarious cruise lines, hospitality industry

The Assistant Ncl Cruise Ship and Cruise Ship Guest Services Agent roles both operate onboard cruise ships within the hospitality industry. While they share similar credentials and work environments, the Assistant Ncl Cruise Ship often involves broader support duties, whereas the Guest Services Agent primarily focuses on guest relations and customer service. Both positions are essential for ensuring a positive passenger experience and require strong communication skills and hospitality training.

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What are the most commonly searched types of Ncl Cruise Ship jobs?

The most popular types of Ncl Cruise Ship jobs are:

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Assistant Ncl Cruise Ship jobs near you
Infographic showing various Assistant Ncl Cruise Ship job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Cruise Ship Excursion Guide

Red Hospitality & Leisure
Traveler Accommodation • 51 - 200 employees
Learn more about Red Hospitality & Leisureexternal

$17/hr

Full-time

Posted 26 days ago

Job description

The Cruise Ship Excursion Guide is ultimately responsible for guiding guests of Cruise Ship Excursions executed by RED Hospitality and Leisure. The scope of responsibility will include, but is not limited to, the effective delivery of guests from the various cruise lines to charter catamarans and ferry vessels, Facilitate the experience aboard the ferry, and execute guided tours.  

OPERATIONAL DUTIES

  • Review fareharbor and Run of Show for updated counts per tour prior dates
  • Greet guests on the cruise ship pier
  • Collect Tickets from crew members and ferry guides, reconciling numbers against fareharbor, communicating final counts to captains to verify totals are correct.
  • Facilitate invoice sign off from Shorex Team members. 
  • Assist in facilitating catamaran tours by liaising with Catamaran captains and crew, stepping in to greet and guide guests in the event that Catamarans are delayed.
  • Guide guests from pickup at cruise ship dock in STT to STJ Trunk Bay (or Other Tours) successfully ensuring guest satisfaction, safety, and adherence to the schedule.
  • Utilize P-card to submit payments for National Park Entry and Vendors, ensuring that the proper number of Adults vs Childrens entries are recognized  for accurate billing and maintaining financial targets.
  • Reconcile STJ Vendors in daily vendor closeout sheet. Including but not limited to Taxi’s, National Park Concessioners, and third party tour guides.

SAFETY OPERATIONS & RESPONSIBILITIES

  • Obtain and maintain active CPR, First Aid, and AED certifications
  • Communicate any guest safety concerns or injuries to CSM
  • Accompany any injured guest, should they be transferred to a medical facility
  • High School diploma, or equivalent.
  • 1+  years of experience in customer service, hospitality, marine operations, or transportation logistics.
  • Basic understanding of business operations
  • Strong written and oral communicative skills to draft business letters, develop reports, present oral presentations, create policies and procedures, and write repair specifications.
  • Understanding of individual roles, interactions, and responsibilities of employees, including a knowledge of all aspects of performance management.
  • Ability to prioritize, organize and follow-up to a high volume of guest and management requests.

Knowledge, Skills, and Abilities:

  • Must be able to walk on various types of surfaces including rough terrain, sitting, standing, maintaining balance, on the beach, and in the water, and working alone.
  • Must be able to work various work settings such as exposure to sunlight and outside temperature.  
  • Must be able to lift 50lbs. 
  • Ability to establish and maintain effective working relationships with all persons contacted during the work day
  • Ability to read, interpret, and apply regulations and safe practices. 
  • Ability to operate assigned equipment, read and interpret documents. 
  • Ability to multi-task.
  • Ability to speak and write clearly and concisely.
  • Must be able to operate with little or no supervision.  
  • Must be willing to work holidays, nights, and weekends. 
  • Must have strong interpersonal skills and positive attitude. 
  • Team player, positive and enthusiastic attitude. 
  • Ability to be flexible with schedule

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