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Cruise Sales Manager Jobs (NOW HIRING)

The Cruise Globe

Cruise Sales Advisor - US

... sales support team who filter enquiries and handle pre-cruise admin, so your time goes where it ... Keep the CRM accurate and up to date - clean records, logged conversations and preferences are how ...

Papco

Cruise Support Executive

Miami, FL

Support the Cruise Sales and Trading teams in managing a global portfolio of cruise customers. * Coordinate across Operations, Finance, Technical, Supply, and Claims teams to ensure seamless customer ...

Crystal Cruises Ltd

OUTBOUND SALES

Aventura, FL · On-site

Job Summary Crystal Cruises is seeking highly motivated and experienced candidates to join our ... Sales projects as determined by management. Other Duties Please note this is not designed to cover ...

Crystal Cruises Ltd

OUTBOUND SALES

Aventura, FL · On-site

Job Summary Crystal Cruises is seeking highly motivated and experienced candidates to join our ... Sales projects as determined by management. Other Duties Please note this is not designed to cover ...

American Cruise Lines

Cruise Director

Nantucket, MA

The Cruise Director manages the entertainment, presentations, activities, events and communications ... Promote onboard sales and brand loyalty by hosting re-booking events. * Oversee proper VIP guest ...

American Cruise Lines

Cruise Director

Muskegon, MI

The Cruise Director manages the entertainment, presentations, activities, events and communications ... Promote onboard sales and brand loyalty by hosting re-booking events. * Oversee proper VIP guest ...

American Cruise Lines

Cruise Director

Annapolis, MD · On-site

The Cruise Director manages the entertainment, presentations, activities, events and communications ... Promote onboard sales and brand loyalty by hosting re-booking events. * Oversee proper VIP guest ...

American Cruise Lines

Cruise Director

Dover, TN

The Cruise Director manages the entertainment, presentations, activities, events and communications ... Promote onboard sales and brand loyalty by hosting re-booking events. * Oversee proper VIP guest ...

American Cruise Lines

Cruise Director

Sandy, UT · On-site

The Cruise Director manages the entertainment, presentations, activities, events and communications ... Promote onboard sales and brand loyalty by hosting re-booking events. * Oversee proper VIP guest ...

American Cruise Lines

Cruise Director

Rochester, NY · On-site

The Cruise Director manages the entertainment, presentations, activities, events and communications ... Promote onboard sales and brand loyalty by hosting re-booking events. * Oversee proper VIP guest ...

American Cruise Lines

Cruise Director

Florence, AL · On-site

The Cruise Director manages the entertainment, presentations, activities, events and communications ... Promote onboard sales and brand loyalty by hosting re-booking events. * Oversee proper VIP guest ...

American Cruise Lines

Cruise Director

Belfast, ME · On-site

The Cruise Director manages the entertainment, presentations, activities, events and communications ... Promote onboard sales and brand loyalty by hosting re-booking events. * Oversee proper VIP guest ...

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How much do cruise sales manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for cruise sales manager in the United States is $75,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What does a typical workday look like for a Cruise Sales Manager?

A typical day for a Cruise Sales Manager involves overseeing a team of sales agents, developing strategies to achieve sales goals, and working closely with marketing and operations teams to coordinate promotional campaigns. You can expect to spend time analyzing sales data, coaching staff, and cultivating relationships with travel agencies or direct clients. The role often includes monitoring the latest industry trends, responding to client inquiries, and ensuring excellent customer service throughout the sales process. Collaboration is key, as you'll regularly interact with other departments to ensure smooth cruise product launches and ongoing client satisfaction.

What is the salary of cruise manager?

The salary of a cruise sales manager typically ranges from $40,000 to $80,000 annually, depending on experience, location, and the size of the cruise line. Many managers also earn commissions or bonuses based on sales performance and customer satisfaction. The role often requires strong sales skills, industry knowledge, and certification in travel or sales management.

What does a cruise sales manager do?

A cruise sales manager oversees the sale of cruise vacations, develops sales strategies, and manages relationships with travel agents and customers. They often use CRM tools, analyze sales data, and may require knowledge of the cruise industry and excellent communication skills to meet sales targets.

What are the key skills and qualifications needed to thrive in the Cruise Sales Manager position, and why are they important?

A Cruise Sales Manager should have a strong background in sales strategies, travel industry experience, and a proven track record of meeting revenue targets, often supported by a bachelor's degree in business, hospitality, or a related field. Familiarity with Customer Relationship Management (CRM) software, industry-specific booking systems, and sales reporting tools is typically expected. Outstanding interpersonal skills, leadership abilities, and a knack for building customer relationships are essential for excelling in this role. These skills and qualifications are vital for driving sales performance, effectively managing sales teams, and ensuring customer satisfaction in a competitive travel market.

What is a Cruise Sales Manager job?

A Cruise Sales Manager is responsible for promoting and selling cruise packages to customers, travel agents, or corporate clients. They develop sales strategies, build relationships with clients, and meet revenue targets. Their role involves market research, pricing strategies, and coordinating with cruise lines to offer the best deals. Strong communication, negotiation, and customer service skills are essential for success in this role.

How much do cruise sales reps make?

Cruise sales representatives typically earn between $30,000 and $60,000 annually, with top performers earning higher commissions and bonuses. Their income often depends on sales volume, experience, and the commission structure of their employer.

What is the highest paying job on a cruise?

The highest paying jobs on a cruise ship are typically senior executive roles such as the cruise director, hotel director, or captain, with captains earning the most, often over $150,000 annually. These positions require extensive experience, leadership skills, and certifications, and they involve overseeing ship operations, safety, and guest services.
More about Cruise Sales Manager jobs
What cities are hiring for Cruise Sales Manager jobs? Cities with the most Cruise Sales Manager job openings:
What are the most commonly searched types of Cruise Sales jobs? The most popular types of Cruise Sales jobs are:
What states have the most Cruise Sales Manager jobs? States with the most job openings for Cruise Sales Manager jobs include:
What job categories do people searching Cruise Sales Manager jobs look for? The top searched job categories for Cruise Sales Manager jobs are:
Cruise Sales Manager jobs near you
Infographic showing various Cruise Sales Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 66% Full Time, 3% Part Time, 2% Temporary, 25% Nights, and 2% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,848 per year, or $36.5 per hour.

Cruise Sales Advisor - US

The Cruise Globe

Remote

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

The Cruise Globe is the world's fastest-growing cruise app - the only place to accurately discover, track and relive every cruise voyage in the world. Since launching in early 2025 it has become the digital home for 145,000+ cruisers, co-founded with Emma Cruises, one of the world's most influential cruise content creators, and her audience of over half a million people across YouTube and social.
The Cruise Globe Agency is the booking arm of that ecosystem. We intend for The Cruise Globe to become the world's leading cruise agency within a decade. We believe we have the data, the audience, the network and the team to do it - and this role is part of building that.
This is a content and data led agency, where real, trusted, expert human advisors convert genuine, high-intent demand from our community.
In the press: Travel Weekly - "The Cruise Globe hopes new agency will be world leader within a decade"
About the Role
This is an in-country, customer-facing Cruise Advisor role. You will handle high-intent enquiries from the Globe platform and Emma Cruises' audience, end to end - from first conversation through to a confirmed, well-serviced booking.
Customers will come back to you, refer their friends to you, and ask for you by name. That is the point of the role: we are building a team of named, visible, expert advisors for our community, not an anonymous call centre.
You will report to the Head of US Agency, and you will also be supported by a sales support team who filter enquiries and handle pre-cruise admin, so your time goes where it matters - advising and closing.
The agency is growing rapidly and there is a genuine path to progress to Senior Cruise Advisor and, in time, Sales Manager.
What You Will Do
1. Advise and close, end to end
  • Take high-intent inbound enquiries by phone and email from the Globe platform and Emma Cruises' audience.
  • Build genuine rapport quickly - we want you to build long-standing relationships with your customers.
  • Design itineraries and quotes, and close cruise bookings across mainstream, premium and select luxury lines.
  • Book the whole trip where it adds value - air, hotels, transfers, insurance and extras - not just the cruise.
  • Handle group bookings (milestone birthdays, anniversaries, reunions) confidently and accurately.
2. Be the guest's trusted point of contact
  • Be the primary point of contact for your guests throughout the journey - the person they come back to, refer their friends to, and ask for by name.
  • Keep the CRM accurate and up to date - clean records, logged conversations and preferences are how guests are looked after properly and handed between advisors without anything being dropped.
  • Run a proactive post-booking service - pre-cruise touchpoints, price monitoring, and being genuinely useful before, during and after the trip.
  • Drive repeat bookings and referrals; treat the lifetime of the guest relationship, not the single transaction, as the goal.
3. Protect the brand
  • Give honest, unbiased advice. Our credibility is built on Emma's content and a community of over half a million cruisers - we never put commission ahead of the right recommendation.
  • Handle problems and crisis situations calmly, with the customer's interest first
  • Operate to a high standard of accuracy on fares, cabins, payment schedules and documentation.
4. Work as part of a remote team
  • Excel in a fully remote, fast-paced environment - you should be self-directed, disciplined, and reliable without anyone looking over your shoulder.
  • Follow the agency's processes and QA standards - and feed back honestly when something can be done better.
  • Use the Globe platform's data on each customer (their wishlists, viewed itineraries and history) to know them before the first call.

The Bar
We are hiring the best cruise advisors in the country, and we are unapologetic about that. This is a high-pace, high-expectation environment. In return, you get something rare: high-quality, unconstrained inbound leads, a genuine community behind every conversation, and a fast-growing agency to grow with.
The annual personal quota for this role is $4 million in cruise GMV and we can realistically give you every support needed to surpass this. This quota is significant by design. If that number excites you rather than daunts you, read on. If it daunts you, this is not the role for you.
Requirements
You must have:
  • A deep cruise specialism. A genuine cruise specialist, not a generalist travel agent. Typically we want 3+ years of experience directly in cruise, with strong knowledge of mainstream and premium lines, cabin nuance, fare and promotion mechanics, payment schedules and common booking pitfalls.
  • A demonstrable track record. You have a proven history of personal cruise sales success, with multiple 7-figure annual booking volumes. You can talk credibly and specifically about what you have personally sold, your close rates, your repeat business and your referrals.
  • The ability to build phone-first rapport. You build trust and warmth over the phone naturally. We believe in US customers buying from a US advisor.
  • CRM-fluency. You are confident and consistent with a CRM as a daily working tool - logging conversations, managing your pipeline, and keeping customer records clean. Good CRM discipline is a genuine differentiator for us, not an afterthought.
  • Booking Platform proficiency. You should have a good working knowledge of all the major cruise line platforms, allowing you to book efficiently and accurately under time constraints. You should also have a familiarity with insurance platforms for upsell.
  • The ability to excel remotely. This is a fully remote role. You must be genuinely able to excel in that environment - self-motivated, organised, and consistent without supervision, comfortable working async over Slack, CRM and docs.
  • Ambition & Flexibility. We want to work exclusively with people who have a passion for this work, and aren't afraid to put in the time required to achieve great things. That doesn't always look like a standard 9 to 5.
It's a bonus if you have:
  • Experience within a host agency or consortium model, ideally within the Internova / Global Travel Collection network.
  • Familiarity with using T-Profile as a CRM.
  • Familiarity with AdvisorOS, Cruise Complete (or comparable host back-office systems).
  • Group cruise sales experience.
  • Personal cruise experience - we think that the more you cruise yourself the better placed you are to advise others.
  • A public track record of recognition - top producer, President's Club, supplier recognition.

Benefits
We will expect a lot of you, but by extension we will offer market-leading compensation and opportunities for real, fast progression.
  • This is a full time W-2 employed role
  • Fully remote - work from anywhere in the US
  • Competitive base salary, calibrated to experience and track record, discussed at interview.
  • Tiered personal commission on the commission you generate, designed so a strong advisor earns substantially above base. Because demand is inbound and high-intent, the model is weighted towards genuine upside.
  • Health insurance
  • 401k with 3% employer match
  • 20 days PTO inclusive of sick leave and all major federal holidays
  • Full access to industry familiarisation trips, ship inspections, and cruise line events, the majority of which are fully hosted.
  • Laptop, phone system, and all tooling to operate at your best.
  • Staff Travel Discounts.

Apply