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Cruise Planning Jobs (NOW HIRING)

Cruise Planners

UI/UX Designer

Coral Springs, FL · On-site

At Cruise Planners, you will be joining a family; we take pride in taking good care of our family. Full-time team members at Cruise Planners enjoy: Competitive compensation packages; generous Paid ...

Cruise Planners

UI/UX Designer

Coral Springs, FL · On-site

At Cruise Planners, you will be joining a family; we take pride in taking good care of our family. Full-time team members at Cruise Planners enjoy: Competitive compensation packages; generous Paid ...

Cruise Planners

Senior Accountant - (Hybrid)

Coral Springs, FL · On-site

$70K - $88K/yr

Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...

Cruise Planners

Technology Manager

Coral Springs, FL · On-site

At Cruise Planners, you will be joining a family; we take pride in taking good care of our family. Full-time team members at Cruise Planners enjoy: Competitive compensation packages; generous Paid ...

Cruise Planners

Technology Manager

Coral Springs, FL · On-site

At Cruise Planners, you will be joining a family; we take pride in taking good care of our family. Full-time team members at Cruise Planners enjoy: Competitive compensation packages; generous Paid ...

Cruise-Planners

NY · On-site

$120 - $180/hr

Cruise Planners has achieved Top Producer status with virtually every cruise line, tour, and resort company. Cruise Planners has been named the No.1 Cruise Tour / Travel Agency by Entrepreneur ...

New

Stellar IT Group

Product Owner

Miami, FL · On-site

... journey-from pre-cruise planning through onboard engagement to post-cruise loyalty. Key Responsibilities: * Own product strategy, roadmap, and digital vision for co-brand credit card growth.

Uw

Project Manager

Olympia, WA · On-site

Key Responsibilities Cruise Planning 30%: Serve as the first and central point of contact for the SEASAM Facility, including for researchers preparing proposals, funded Principal Investigators (PI ...

Uw

Expedition Leader

Olympia, WA · On-site

Cruise Planning (15%): Work with Operations Manager on the development, revision, and implementation of detailed SOPs, checklists, operational guides, and technical documentation for seafloor ...

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Cruise Planning information

See salary details

$56K

$103.2K

$157K

How much do cruise planning jobs pay per year?

As of Aug 22, 2026, the average yearly pay for cruise planning in the United States is $103,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What is cruise planning?

Cruise planning is the process of organizing and coordinating all aspects of a cruise vacation, including selecting destinations, booking accommodations, arranging transportation, and scheduling on-board and shore activities. It often involves researching different cruise lines, itineraries, and packages to find the best fit for travelers’ preferences and budgets. Cruise planners may also assist with travel insurance, dining reservations, and special requests to ensure a smooth and enjoyable trip.

What are the key skills and qualifications needed to thrive as a cruise planner, and why are they important?

To thrive as a Cruise Planner, you need strong organizational abilities, knowledge of travel industry standards, and preferably a background in hospitality or tourism. Familiarity with booking platforms, cruise line reservation systems, and certifications like CLIA (Cruise Lines International Association) accreditation are valuable. Excellent customer service, attention to detail, and persuasive communication skills set top performers apart. These skills are crucial for creating seamless travel experiences, maximizing client satisfaction, and efficiently handling complex itineraries.

What are some common challenges faced by professionals in cruise planning, and how can they be addressed?

Cruise planning professionals often encounter challenges such as coordinating complex itineraries, managing last-minute changes due to weather or regulations, and ensuring seamless communication between guests, vendors, and onboard staff. Staying organized and adopting robust planning tools can help manage details efficiently. Additionally, strong problem-solving skills and adaptability are crucial for quickly addressing unexpected issues and maintaining a positive guest experience.

What is the difference between Cruise Planning vs Cruise Sales?

AspectCruise PlanningCruise Sales
Primary FocusDesigning and organizing cruise itineraries, ensuring logistical detailsSelling cruise packages, customer engagement, and booking
Required SkillsAttention to detail, knowledge of cruise destinations, planning skillsSales techniques, customer service, product knowledge
Work EnvironmentOffice-based, collaboration with travel agents and cruise linesCustomer-facing, travel agencies, or direct sales channels
CertificationsTravel and tourism certifications often preferredSales certifications beneficial but not mandatory

While both roles are integral to the cruise industry, Cruise Planning focuses on creating detailed itineraries and logistical arrangements, whereas Cruise Sales emphasizes selling cruise packages and engaging with customers. Understanding these differences helps job seekers identify the right career path within the cruise industry.

How do you become a cruise planner?

To become a cruise planner, individuals typically need sales or travel industry experience, strong customer service skills, and knowledge of cruise destinations and products. Many companies prefer candidates with certifications such as the CLIA certification and proficiency in booking software. Training is often provided by the employer to familiarize new hires with their specific systems and sales processes.

How much do cruise planners make?

Cruise planners typically earn between $30,000 and $70,000 annually, depending on experience, sales performance, and location. Many work as independent agents or for travel agencies, often earning commissions on bookings in addition to base pay.
More about Cruise Planning jobs

What cities are hiring for Cruise Planning jobs?

Cities with the most Cruise Planning job openings:

What states have the most Cruise Planning jobs?

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What job categories do people searching Cruise Planning jobs look for?

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Cruise Planning jobs near you
Infographic showing various Cruise Planning job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $103,218 per year, or $49.6 per hour.

Manager, Promotions Delivery Operations

Holland America Group

Fort Lauderdale, FL • On-site

Full-time

Medical, Retirement

Posted 8 days ago

Holland America Line rating

6.2

Company rating: 6.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

7th of 9 rated cruise lines

Job description


One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can't. The Love Boat promises something for everyone.
The Manager, Promotions Delivery Operations owns the end-to-end operational delivery of digital promotions across cruise ticketing, pre-cruise planning, and the Princess mobile app. The role ensures promotions are planned, built, tested, launched, monitored, and optimized flawlessly across all digital touchpoints, enabling speed, accuracy, consistency, and scalability across domestic and international markets. The Manager owns the promotion delivery engine and leads a team of three Promotion Analysts aligned to Cruise Ticket (Princess.com), Pre-Cruise Planning (Web & Mobile App), and International Markets (UK, AUS/NZ, Asia, Japan). Success is defined by on-time launches, reduced errors, faster turnaround, and measurable promotional performance.
Here's a summary of what Princess is looking for in a Alaska Product Manager. Is this you?
Responsibilities:
  • Promotion Delivery Operations (Core Accountability): Own the end-to-end promotion delivery lifecycle across cruise ticketing, pre-cruise planning, and mobile app. Translate approved promotional strategies into executable requirements, timelines, and deployment plans; ensure all promotions are accurately configured, tested, QA'd, and launched on time; establish and enforce delivery standards, checklists, and quality gates; and serve as final operational sign-off prior to launch.
  • Workflow, Process & Governance: Define and continuously improve promotion delivery workflows, roles, responsibilities, and SLAs. Reduce execution friction, rework, and defects through standardized processes and documentation; partner with Product and Technology to improve tools, templates, and automation; and maintain clear governance for promotional cadence, prioritization, and change management.
  • Cross-Functional Coordination: Act as the operational bridge between Revenue, Merchandising, Marketing, CRM, Product, Analytics, and Technology teams. Coordinate promotion readiness across content, pricing, legal/compliance, UX, and tracking, and ensure CRM, email, and on-site promotions are operationally aligned and synchronized.
  • Global & International Promotion Support: Oversee promotion delivery for international websites and markets, including UK, AUS/NZ, Asia, and Japan. Support localization requirements such as market-specific offers, timing, regulatory constraints, and execution nuances, and partner with regional eCommerce teams to ensure consistent global standards with local flexibility.
  • Performance Monitoring & Issue Management: Monitor live promotions for accuracy, stability, and performance; partner with Analytics to validate tracking and identify execution-related issues; lead rapid response and resolution for promotion defects, outages, or misconfigurations; and conduct post-campaign reviews focused on execution quality, learnings, and operational improvements.
  • People Leadership: Directly manage and develop three Promotion Analysts aligned to major business areas; set clear goals, priorities, and performance expectations; build a culture of operational excellence, accountability, and continuous improvement; and coach team members to become subject-matter experts in promotion execution.

Knowledge & Skills:
  • Scope: This is a tactical and operational management role within Digital Commerce and Experience that owns the promotion delivery operating model for Princess digital commerce across domestic and international markets. The Manager is the single point of accountability for promotion execution quality, governance, and readiness, and partners with Merchandising, Revenue Management, Marketing, Product, CRM, and Analytics to translate approved promotional strategy into accurate, scalable execution. The role ensures global consistency while supporting localized international market needs and leads a team of three Promotion Analysts.
  • Problem Solving: The role makes tactical and operational decisions daily to keep promotion delivery running smoothly and on time across high-volume, deadline-driven calendars. Typical challenges include resolving conflicting priorities across markets and stakeholders, preventing and correcting configuration or tracking defects, managing localization and regulatory constraints for international sites, and leading rapid root-cause resolution for live-promotion issues, outages, or misconfigurations.
  • Impact: The role directly impacts the speed, accuracy, and reliability of every digital promotion launched across cruise ticketing, pre-cruise planning, and the mobile app. By owning the delivery engine, standards, and governance, the Manager reduces errors and rework, accelerates turnaround, ensures on-time launches, and improves measurable promotional performance and revenue outcomes across domestic and international markets.
  • Leadership: Leads and develops a team of three Promotion Analysts, setting goals, priorities, and performance expectations while building a culture of operational excellence, accountability, and continuous improvement. Serves as the operational leader and single point of accountability for promotion execution, coordinating cross-functional partners (Revenue, Merchandising, Marketing, CRM, Product, Analytics, Technology) and liaising with revenue leadership (NTR & OBR) to align promotional cadence, content, frequency, and lifecycle.

Essential/Minimum Qualifications:
  • Bachelor's degree in E-commerce or Marketing required (equivalent experience considered)> Master's in Business or Marketing preferred. Must be legally authorized to work in the United States.

Essential experience required:
  • 5+ years of experience in eCommerce operations, digital production, or promotion execution, including 3+ years managing operational or delivery-focused teams. Deep understanding of promotion setup, QA, and deployment within enterprise eCommerce platforms; experience with Salesforce Commerce Cloud or comparable platforms; strong process design, documentation, and operational governance skills; and the ability to manage complex, high-volume promotional calendars.

  • Preferred: proven ability to build productive relationships and motivate teams; strong experience leading promotion delivery, agency, and testing professionals; demonstrated success driving revenue growth in eCommerce; strong understanding of eCommerce platforms, web analytics, and digital marketing; experience managing large eCommerce websites and pre-cruise planning tools; and proven ability to establish analytics strategy and communicate insights for data-driven decisions.

Travel: No or very little travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands: Remain in a stationary position at a desk and/or computer for extended periods of time, reasonable adjustments will be offered..
**This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Princess location in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Fort Lauderdale/Miami area.
Princess provides comprehensive and innovative benefits to meet your needs, including:
What You Can Expect
  • Cruise and Travel Privileges for You and Your Family
  • Health Benefits
  • 401(k)
  • Employee Stock Purchase Plan
  • Training & Professional Development
  • Tuition & Professional Certification Reimbursement
  • Rewards & Incentives

Our Culture... Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: princess.com/en-us/company-information
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodation with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact careers@carnival.com.
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