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Cruise Line Management Jobs in Wisconsin (NOW HIRING)

American Cruise Lines

Line Cook

La Crosse, WI

$15.50 - $19.50/hr

Line Cook American Cruise Lines, the largest cruise line in the United States, is looking to add ... An effective leader who can effectively control time management. * Excellent oral communication and ...

American Cruise Lines

Lead Line Cook

Mcfarland, WI

$16.25 - $20.50/hr

Restaurant Management. * Minimum 4 years' experience at a full-service restaurant, hotel, resort, or cruise ship. * Must have "Line" experience with breakfast, lunch, dinner, and buffets. * Strong ...

American Cruise Lines

Lead Line Cook

Milwaukee, WI · On-site

$17 - $21.75/hr

Preferred Associate's Degree in Culinary Arts or Hotel & Restaurant Management. * Minimum 4 years' experience at a full-service restaurant, hotel, resort, or cruise ship. * Must have "Line ...

American Cruise Lines

Lead Line Cook

La Crosse, WI

$17 - $21.50/hr

Restaurant Management. * Minimum 4 years' experience at a full-service restaurant, hotel, resort, or cruise ship. * Must have "Line" experience with breakfast, lunch, dinner, and buffets. * Strong ...

American Cruise Lines

Crew Member

La Crosse, WI

$1.0K - $1.4K/wk

... management positions within American Cruise Lines, but such positions cannot be expected and are ... Line. Work Schedule: * 7 days per week while onboard the ship, for up to 28 weeks. * This is a ...

Gage Marine Corporation

Line Cook

Williams Bay, WI · On-site

$18 - $22/hr

... Geneva Cruise Line, PIER 290 Restaurant, Lake Life Catering, and the Lake Life Store. Founded in ... Inform the manager of any equipment maintenance, repair, or replacement needs * Work ...

Gage Marine Corporation

Line Cook

Williams Bay, WI · On-site

$18 - $22/hr

... Geneva Cruise Line, PIER 290 Restaurant, Lake Life Catering, and the Lake Life Store. Founded in ... Inform the manager of any equipment maintenance, repair, or replacement needs * Work ...

American Cruise Lines

Executive Chef

Mcfarland, WI

$66K - $92K/yr

S. cruise line, dedicated to providing immersive travel, exceptional service, and world-class ... Coaching and managing a galley team of 6-10 in a hands-on environment. * Ensuring kitchen ...

American Cruise Lines

Executive Chef

Milwaukee, WI · On-site

$70K - $97K/yr

S. cruise line, dedicated to providing immersive travel, exceptional service, and world-class ... Coaching and managing a galley team of 6-10 in a hands-on environment. * Ensuring kitchen ...

American Cruise Lines

Sous Chef

Mcfarland, WI

$46K - $63K/yr

Sous Chef American Cruise Lines, the largest cruise line operating exclusively within the United ... ServSafe Manager Certification strongly preferred. * Familiar with food safety standards. * Must ...

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Cruise Line Management information

See Wisconsin salary details

$12

$28

$55

How much do cruise line management jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for cruise line management in Wisconsin is $28.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $31.54 per hour, depending on experience, location, and employer.

What is cruise line management?

A Cruise Line Management job involves overseeing the operations, staff, and guest experience on a cruise ship or within a cruise company. Responsibilities include managing onboard services, coordinating logistics, ensuring compliance with safety regulations, and optimizing profitability. Managers may work in different departments such as hospitality, entertainment, or operations. Strong leadership, organizational, and customer service skills are essential. This career offers opportunities to travel and work in a dynamic, fast-paced environment.

What are some typical challenges faced in cruise line management, and how are they addressed?

Professionals in Cruise Line Management often encounter challenges such as adapting to ever-changing guest needs, managing a diverse multinational crew, and responding quickly to unexpected situations at sea. Effective managers stay proactive by fostering clear communication, maintaining strong operational protocols, and participating in regular training sessions. They also collaborate closely with different departments—such as hospitality, entertainment, and safety—to resolve issues as they arise. This ensures high levels of guest satisfaction, regulatory compliance, and smooth daily operations across the cruise ship.

What are the key skills and qualifications needed to thrive in cruise line management, and why are they important?

To thrive in Cruise Line Management, you need a solid background in hospitality or business administration, experience with large-scale operations, and strong organizational acumen. Familiarity with maritime regulations, reservation and scheduling software, and industry-specific safety certifications (such as STCW) are often required. Outstanding leadership, cultural sensitivity, and crisis management capabilities help professionals excel in this dynamic environment. These combined skills ensure smooth operations, guest satisfaction, and compliance in the fast-paced and diverse setting of a cruise ship.

How to become a cruise line management manager?

To become a cruise line management manager, candidates typically need a bachelor's degree in hospitality, business, or a related field, along with several years of experience in cruise operations, hospitality, or management. Strong leadership, communication skills, and knowledge of maritime regulations are essential, and some roles may require industry-specific certifications or training. Progression often involves gaining experience in various management roles within the cruise or hospitality industry before advancing to a management position.

What is the salary of cruise line management?

Cruise line management salaries typically range from $70,000 to over $150,000 annually, depending on experience, position, and the size of the cruise line. Senior management roles such as directors or executives tend to earn higher compensation, often supplemented with benefits and bonuses.

What are popular job titles related to Cruise Line Management jobs in Wisconsin?

For Cruise Line Management jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Cruise Line Management jobs in Wisconsin look for?

The top searched job categories for Cruise Line Management jobs in Wisconsin are:

Cruise Line Management jobs near you
Infographic showing various Cruise Line Management job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $58,394 per year, or $28.1 per hour.

Cruise & Excursions Director

Mcfarland, WI • On-site

American Cruise Lines
Travel Arrangement Services • 201 - 500 employees
Learn more about American Cruise Linesexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description

Cruise amp; Excursions Director
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise amp; Excursions Directors to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.

The Cruise amp; Excursions Director is a hybrid role responsible for engaging guests both on board and ashore. On board, the Cruise amp; Excursions Director is the most visible advocate for guests and is responsible for creating a fun atmosphere while always engaging guests through a series of activities, shows, events, presentations, communications and socializing throughout the cruise. Ashore, the Cruise amp; Excursions Director engages guests in each destination through a series of shoreside excursions, explorations and adventures while managing all shore excursions and transfer operations, external vendor/operator communications, premium excursion upselling and inventory management.

This role has the highest level of guest interaction and can be very demanding, with long hours. The role requires an energetic and creative person with extraordinarily polished presentation skills, a collaborative team spirit and a passion for guest satisfaction. The Cruise amp; Excursions Director reports to the Hotel General Manager.
At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.
Responsibilities
  • Schedule and execute engaging entertainment, enrichment and activity programs that enhance and elevate the guest experience.
  • Create the Ship to Shore.
  • Effectively communicate to guests via the shipboard daily program, stage, public address system and one-on-one interaction and socialization.
  • Be extraordinarily well-versed in the cruising region, ports of call and excursions offered.
  • Confirm and adjust, as necessary, all shore excursions, explorations, adventures and transfers.
  • Greet guests as they depart for and return from shore excursions.
  • Accompany guests on daily excursions as a company representative and brand ambassador.
  • Coordinate, communicate and confirm all logistics with vendors, coach companies, guides, ground operators and entertainers to ensure timely and smooth service.
  • Accommodate guest requests, including highly personalized ones such as kayaking, golf tee times, and private transportation arrangements.
  • Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour.
  • Make daily midday announcement/update; make every effort to make all PA announcements as the “voice” of the cruise.
  • Present a detailed Officer’s Introduction and Excursions Briefing to guests at the beginning of every cruise.
  • Assist in the delivery of the Safety Briefing with the Captain.
  • Ensure lounges are prepared for activities, events, presentations and shows (lounge configuration, stage set-up, background music, A/V requirements, etc.).
  • Meet and greet step-on entertainers when they join the ship; conduct sound check and inspect stage set-up.
  • Oversee excursion inventory and invoicing system; be fully responsible and accountable for system hardware.
  • Manage launch boat operations with the Mate.
  • Purchase morning newspapers in port each day.
  • Oversee, manage inventory and display port information collateral for guests; coordinate with local CVBs to obtain and refresh maps, brochures and other port-/region-specific materials of interest to guests.
  • Ensure that approved background music is playing in lounges before and after each activity, presentation and show.
  • Create and update bulletin board daily.
  • Coordinate weekly office inventory.
  • Prepare folders and materials for turnaround day.
  • Inform crew members of daily excursion offerings.
  • Monitor and evaluate performance of vendors, coach companies, guides, ground operators, motor coaches, entertainers and guest speakers, providing immediate course corrections when necessary.
  • Oversee company representation at pre-cruise hotels on turnaround day (when applicable).
  • Meet with Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling.
  • Promote on board sales and brand loyalty program.
  • Communicate and report regularly to the Home Office as to the status of the cruise, excursion counts, guest issues and recovery, entertainment, enrichment and activities.
  • Perform other reasonable duties as assigned by the Hotel General Manager.
  • Perform bartending duties as needed with other management personnel.
Qualifications:
  • Bachelor’s Degree in hospitality, tourism, or event management is preferred.
  • Proficiency in Microsoft Office Suite applications.
  • Enthusiasm, confidence, and a can-do attitude.
  • Strong public speaking skills.
  • Strong social skills.
  • Strong critical thinking skills.
  • Strong sense of production and presentation.
  • Basic knowledge of audio/visual equipment required.
  • Excellent time management and attention to detail.
  • Strong knowledge of U.S. Geography preferred.
  • Transportation Worker Identification Credential (TWIC).
  • Ability to perform the essential functions of the job with or without accommodation.
Attributes for Success:
  • Ability to engage guests throughout each cruise.
  • Superior time management.
  • Ability to manage and solve problems.
  • Sense of urgency in all guest, crew, and home office requests.
  • Positive attitude and receptive to continuous performance feedback.
Work Schedule:
  • 7 days per week while onboard the ship.
  • 6 to 8 weeks working and living onboard the ship / 1 to 2 weeks off.
  • This is a full-time, exempt position.
Essential Functions:
  • Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
  • Ability to work around 12 hours per day.
  • Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20” diameter hatch.
  • Ability to stand for your entire shift.
  • Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
  • Ability to frequently bend, squat and reach.
  • Ability to work outside during inclement weather, staying agile, and maintaining balance over wet terrain.
  • Ability to work outside with frequent and direct sun and heat exposure.
  • Ability to live and work on board a vessel for extended periods of time.
  • Ability to use stairs frequently.
Compensation and Benefits:
  • Competitive daily rate.
  • Health, dental, vision, and 401(k) with match.
  • Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.
Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.

Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
*Job sites across the nation.
**This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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