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Crowdstrike Customer Service Specialist Jobs (NOW HIRING)

Quantrell Auto Group

Customer Service Specialist

Lexington, KY · On-site

$14.50 - $19/hr

Cadillac Service Drive Customer Experience Specialist Location: Lexington, KY | Quantrell Cadillac Job Type: Full-Time Executive Overview Quantrell Cadillac is seeking an energetic, customer-centric ...

RemX

Customer Service Specialist

Atlanta, GA · On-site

$25/hr

Customer Service Specialist | 9-12 Month Contract | $25/hr Roswell, GA 30076 We are seeking a Customer Service Specialist to support customer onboarding, account maintenance, pricing support, and ...

Bausch-White Masonry

Customer Service Specialist

Manhattan, NY · On-site

$18.75 - $24.75/hr

Customer Service Specialist Company Overview: Bausch-White Masonry, LLC is a leading masonry contractor specializing in commercial and residential projects. With over 20 years of experience, we pride ...

New Pig

Customer Service Specialist

Duncansville, PA · On-site

$14.25 - $19/hr

Customer Service Specialist Position at New Pig Corporation New Pig Corporation - Customer Service Specialist - Duncansville, PA 16635 - Onsite - Daylight/Evening Shift At New Pig, we trust and ...

AMWASTE LLC

Customer Service Specialist

Birmingham, AL · On-site

$16 - $21/hr

Customer Service Specialist Amwaste is looking for a Customer Service Specialist to work in our Birmingham, AL Residential office. Customer Service Specialist: Applies acquired knowledge of industry ...

Amwaste Careers

Customer Service Specialist

Birmingham, AL · On-site

$16 - $21/hr

Customer Service Specialist: Applies acquired knowledge of industry, organization, services, and policies to provide efficient and courteous customer service by telephone and/or personal contact.

Amwaste Careers

Customer Service Specialist

Birmingham, AL · On-site

$16 - $21/hr

Customer Service Specialist: Applies acquired knowledge of industry, organization, services, and policies to provide efficient and courteous customer service by telephone and/or personal contact.

Amwaste LLC

Customer Service Specialist

Birmingham, AL · On-site

$18/hr

Customer Service Specialist: Applies acquired knowledge of industry, organization, services, and policies to provide efficient and courteous customer service by telephone and/or personal contact.

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Crowdstrike Customer Service Specialist information

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How much do crowdstrike customer service specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for crowdstrike customer service specialist in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Crowdstrike Customer Service Specialist vs Crowdstrike Technical Support Analyst?

AspectCrowdstrike Customer Service SpecialistCrowdstrike Technical Support Analyst
CertificationsCustomer service or support certifications, cybersecurity basicsTechnical certifications, cybersecurity or IT support certifications
Work EnvironmentCustomer support centers, call centers, remote supportTechnical support teams, troubleshooting environments, remote or on-site
Employer & Industry UsageUsed across cybersecurity firms for client support rolesUsed in cybersecurity firms for technical troubleshooting roles

The Crowdstrike Customer Service Specialist focuses on client communication, account management, and general support, while the Crowdstrike Technical Support Analyst handles technical troubleshooting, system issues, and cybersecurity incident resolution. Both roles require cybersecurity knowledge but differ in technical depth and support focus.

What are popular job titles related to Crowdstrike Customer Service Specialist jobs?

For Crowdstrike Customer Service Specialist jobs, the most frequently searched job titles are:

Infographic showing various Crowdstrike Customer Service Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Customer Service Specialist

Lexington, KY • On-site

Quantrell Auto Group
51 - 200 employees
Learn more about Quantrell Auto Groupexternal

$14.50 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Cadillac Service Drive Customer Experience Specialist

Location: Lexington, KY | Quantrell Cadillac

Job Type: Full-Time

Executive Overview

Quantrell Cadillac is seeking an energetic, customer-centric Service Drive Customer Experience Specialist to join our luxury service operations team. As the first and last point of contact for our Cadillac service guests, you will play a critical role in delivering a white-glove experience, managing service drive traffic flow, and executing high-touch customer communication throughout the repair lifecycle.

This role is ideal for a proactive individual looking to build a high-growth career in automotive service operations, guest relations, or service management within a premium dealership group.

What We Offer
  • Competitive Compensation: Hourly pay + performance bonuses based on customer satisfaction metrics.
  • Comprehensive Benefits Package: Health, Dental, Vision, and Life Insurance.
  • 401(k) Retirement Plan: Includes company match options.
  • Career Pathing: Direct career progression into Service Advisor, Warranty Administrator, or Assistant Service Manager roles.
  • Work Environment: Modern, state-of-the-art luxury service drive with modern digital workflow tools.
  • Work-Life Balance: Paid time off (PTO) and paid holidays.
Key Responsibilities Customer Check-In & Guest Hospitality
  • Warmly greet all Cadillac service guests on the drive immediately upon arrival.
  • Perform initial digital check-in procedures, verify guest contact details, confirm appointment times, and direct customers to their assigned Service Advisor.
 Customer Updates & Communication Management
  • Proactively update guests on vehicle status via phone, SMS, and email throughout the day to ensure zero communication gaps.
  • Notify customers promptly upon vehicle completion, explaining initial billing summaries prior to guest pickup.
 Third-Party Service Contract & Claims Coordination
  • Contact extended service contract companies (Aftermarket Warranty / Cadillac Protection Plans) to obtain claim authorizations and pre-approvals.
  • Document approval codes, labor caps, and covered parts on active Repair Orders to accelerate technician repair times.
 Express Check-Out & Final Delivery
  • Process customer payments (credit card, cash, digital invoice pay) during vehicle pick-up.
  • Deliver a seamless final invoice review and ensure the guest’s Cadillac is clean, staged, and ready for departure.
Qualifications & Requirements
  • Communication Skills: Exceptional verbal and written communication with an approachable, luxury-level phone demeanor.
  • Technical Aptitude: Comfortable learning Dealership Management Systems (DMS), service scheduling software, and tablet-based check-in applications.
  • Administrative Skills: High attention to detail, strong organizational ability, and confidence handling phone-based warranty claim procedures.
  • Professionalism: Maintains a polished, professional appearance aligning with Cadillac brand standards.
  • Licensing & Background: Valid Driver’s License with a clean driving record; must pass pre-employment background and drug screening.

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