To thrive in a role at Cross Keys Village—a well-known retirement community—candidates typically need experience in senior care, hospitality, or healthcare, with relevant certifications like CNA, LPN, or ServSafe, depending on the position. Familiarity with electronic health record (EHR) systems, assisted living protocols, or food service equipment is often necessary. Compassion, patience, teamwork, and strong interpersonal communication skills are especially important for serving residents and collaborating with colleagues. These abilities ensure residents receive quality care and support while fostering a positive community environment.