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Crm Sales Representative Jobs (NOW HIRING)

Berkshire Hathaway Automotive

CRM Consultant

Irving, TX · On-site

Deliver in-person training for Sales & Service teams on CRM usage and follow-up processes. * Lead regional best-practices meetings for dealership leadership. * Support newly acquired stores with CRM ...

TEKsystems

CRM Administrator

Overland Park, KS · Hybrid

$43.27 - $57.70/hr

Partner with sales leadership, operations, and executive stakeholders to gather business requirements * Translate business needs into scalable system solutions * Support CRM users through training ...

New

Baltimore Orioles

CRM Analyst

Baltimore, MD

$65K - $75K/yr

Develop and maintain reports, dashboards, and analyses to track sales activity, pipelines, renewals, invoicing, and other key performance indicators * Analyze and synthesize CRM, ticketing, marketing ...

Panorama Mortgage Group LLC

Jr CRM

Strasburg, OH

This role is ideal for someone who is organized, detail-oriented, and excited to learn how CRM platforms power modern marketing and sales efforts. At Panorama, we live by the slogan "Simpler Process.

Spar Group

CRM Specialist

Charlotte, NC · On-site

If you're passionate about CRM systems, data quality, marketing automation, and sales enablement, we'd love to meet you. What We Offer: * Full-Time Salary Position (Competitive based on experience)

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Develop and maintain reports, dashboards, and analyses to track sales activity, pipelines, renewals ... The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

This role is responsible for leading CRM initiatives across ticket sales, ticket operations, premium sales and service, and sponsorship by providing CRM customization and optimization across ad hoc ...

SPAR Inc.

CRM Specialist

Charlotte, NC · Hybrid

If you're passionate about CRM systems, data quality, marketing automation, and sales enablement, we'd love to meet you. What We Offer: * Full-Time Salary Position (Competitive based on experience)

Eastport Holdings

CRM Manager

Pittsburgh, PA · On-site

$70K/yr

9Rooftops is seeking a CRM Manager to support CRM and email marketing initiatives across a portfolio of national and regional clients. This role is ideal for a hands-on CRM professional who enjoys ...

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Anaheim Ducks

CRM Analyst

Anaheim, CA

$84K - $94K/yr

This role is responsible for leading CRM initiatives across ticket sales, ticket operations, premium sales and service, and sponsorship by providing CRM customization and optimization across ad hoc ...

Honda Center

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

This role is responsible for leading CRM initiatives across ticket sales, ticket operations, premium sales and service, and sponsorship by providing CRM customization and optimization across ad hoc ...

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All JobsCrm Sales Representative Jobs

Crm Sales Representative information

See salary details

$23K

$76.7K

$141.5K

How much do crm sales representative jobs pay per year?

As of Aug 5, 2026, the average yearly pay for crm sales representative in the United States is $76,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $93,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CRM sales representative?

To thrive as a CRM Sales Representative, you need a solid understanding of sales processes, customer relationship management, and a background in business or related fields. Familiarity with CRM software platforms such as Salesforce or HubSpot, as well as proficiency in data analysis tools, is typically required. Strong communication, active listening, and problem-solving skills help build trust and address client needs effectively. These skills and qualifications are essential for driving sales growth, maintaining customer satisfaction, and maximizing the value of CRM solutions for clients.

What is a CRM sales representative?

CRM Sales Representatives are professionals who use Customer Relationship Management (CRM) software to manage interactions with current and potential customers. Their main responsibilities include tracking leads, nurturing customer relationships, managing sales pipelines, and closing deals. They leverage CRM tools to organize customer data, automate communication, and analyze sales metrics to improve performance. CRM Sales Representatives play a crucial role in helping businesses increase sales, improve customer satisfaction, and streamline sales processes.

How does a CRM sales representative typically collaborate with marketing and customer support teams?

CRM Sales Representatives often work closely with marketing to align on lead generation strategies and ensure smooth handoffs of qualified prospects. They also coordinate with customer support to address client concerns and maintain a seamless customer journey. This cross-functional collaboration helps build stronger client relationships and identify new sales opportunities, ultimately contributing to a more cohesive approach to customer management and business growth.

What is the difference between Crm Sales Representative vs Customer Service Representative?

AspectCrm Sales RepresentativeCustomer Service Representative
Primary RoleSell products/services using CRM tools, generate leads, close salesAssist customers, handle inquiries, resolve issues
Required SkillsSales techniques, CRM proficiency, communication skillsCustomer support, problem-solving, communication skills
Work EnvironmentSales teams, client meetings, CRM platformsCall centers, support desks, online chat
Common CertificationsCRM certifications, sales trainingCustomer service certifications, communication courses

While both roles involve communication and customer interaction, a Crm Sales Representative focuses on sales and lead generation using CRM tools, whereas a Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps in choosing the right career path or job search focus.

More about Crm Sales Representative jobs
What job categories do people searching Crm Sales Representative jobs look for? The top searched job categories for Crm Sales Representative jobs are:
Crm Sales Representative jobs near you
Infographic showing various Crm Sales Representative job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $76,681 per year, or $36.9 per hour.

Customer Relationship Management (CRM) Manager

rockler

Hamel, MN • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Summary of Position

The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer engagement. This role is responsible for developing CRM strategies that increase customer retention, repeat purchases, and customer lifetime value through data-driven marketing and personalized customer experiences.

The CRM Manager owns customer audience segmentation, lifecycle marketing automation, and reporting while ensuring the integrity of Rockler's customer data across key systems. This individual serves as the subject matter expert for Salesforce CRM, customer data governance, promotional discounts, reward cards, gift cards, and coupon execution. In partnership with Marketing, Merchandising, Ecommerce, and IT, the CRM Manager delivers actionable customer insights, governs CRM best practices, and helps shape strategies that improve marketing effectiveness and business performance.

Major Areas of Accountability

CRM Strategy & Leadership
  • Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture.
  • Own the Salesforce CRM platform, serving as the strategic lead for platform configuration, data governance, roadmap development, and ongoing optimization.
  • Develop CRM strategies that improve customer acquisition, engagement, retention, loyalty, and customer lifetime value.
  • Partner cross-functionally with Marketing, Ecommerce, Merchandising, Creative, IT, and Retail Operations to deliver coordinated customer experiences across channels.
 Customer Lifecycle & Personalization
  • Develop customer segmentation strategies and manage audiences within Salesforce to enable highly targeted communications across email, direct mail, SMS, and other marketing channels.
  • Design, build, optimize, and maintain customer lifecycle journeys, including welcome, post-purchase, loyalty, promotional, win-back, and other automated customer communications.
  • Develop personalized customer experiences using behavioral, transactional, demographic, and engagement data.
  • Lead ongoing testing and optimization of customer audiences, messaging, timing, offers, and lifecycle journeys to improve campaign performance and customer engagement.
 Analytics & Customer Insights
  • Lead CRM analytics efforts by partnering with the Data Analyst to develop reporting frameworks, customer KPIs, dashboards, and actionable business insights.
  • Own, execute, analyze, and communicate the results and trends of Net Promoter Score (NPS) and Customer-First Interaction Tracking (CFIT) programs.
  • Govern the marketing customer database, ensuring data quality, segmentation accuracy, customer integrity, and meaningful reporting.
  • Translate customer behavior and campaign performance into actionable recommendations that improve marketing effectiveness and support strategic business decisions.

Promotions & CRM Governance

  • Serve as the subject matter expert (SME) for promotional discounts, coupon codes, reward cards, and gift card execution processes.
  • Ensure promotional pricing, discounts, offers, and related marketing communications are executed accurately across all marketing channels.
  • Maintain D365 documentation and standard operating procedures (SOPs) supporting promotional execution, rewards programs, and gift card processes.

Troubleshoot D365-related issues and support testing for system upgrades and enhancements.

Requirements For Position

 Required Qualifications
  • Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent professional experience.
  • Minimum of 5-7 years of experience in CRM, customer marketing, marketing technology, or database marketing within a complex multi-channel retail and/or eCommerce environment.
  • Strong understanding of customer data, segmentation strategies, lifecycle marketing, personalization, and CRM best practices.
  • Demonstrated ability to use customer insights, KPIs, and analytics to develop strategic recommendations and improve business performance.
  • Experience contributing to marketing strategy, process development, and continuous improvement initiatives.
  • Strong project management, communication, and cross-functional collaboration skills.
  • Must be a local candidate - this will be a Full-time Flexible Hybrid Position 
 Preferred Qualifications
  • Hands-on experience with Salesforce Data Cloud or a comparable enterprise CRM.
  • Experience managing or mentoring direct reports and developing high-performing teams.
  • Experience with customer lifecycle marketing, loyalty programs, and marketing automation.
  • Experience with retail and/or eCommerce customer marketing.
  • Experience using analytics and reporting platforms such as Power BI, Tableau, GA4, or similar business intelligence tools.
  • Working knowledge of SQL or experience partnering closely with technical and data teams.

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