1

Crm Project Manager Jobs in Reno, NV (NOW HIRING)

Serve as the first point of contact for inbound leads from HubSpot CRM * Respond to inquiries ... Work with Project Manager to create and assign projects in CCH Axcess and Workflow (per Keystone ...

Serve as the first point of contact for inbound leads from HubSpot CRM * Respond to inquiries ... Work with Project Manager to create and assign projects in CCH Axcess and Workflow (per Keystone ...

Serve as the first point of contact for inbound leads from HubSpot CRM * Respond to inquiries ... Work with Project Manager to create and assign projects in CCH Axcess and Workflow (per Keystone ...

Project Manager

Reno, NV ยท On-site

$130K/yr

This role oversees estimating, project execution, financial performance, customer relationships, and coordination with internal teams and field leadership. Key Responsibilities * Manage commercial ...

Perform risk management to minimize project risks * Create daily or weekly construction reports ... A strong work ethic with a "get the job done" approach and consistently delivers excellent customer ...

Client Relationship Management * Act as the primary point of contact for the client, ensuring consistent communication, alignment of goals, and customer satisfaction. * Lead regular client meetings ...

Client Relationship Management * Act as the primary point of contact for the client, ensuring consistent communication, alignment of goals, and customer satisfaction. * Lead regular client meetings ...

Client Relationship Management * Act as the primary point of contact for the client, ensuring consistent communication, alignment of goals, and customer satisfaction. * Lead regular client meetings ...

Build strong working relationships with clients and project stakeholders. * Review construction drawings, specifications and shop drawings. * Manage RFIs, submittals, change orders and contract ...

Build and maintain relationships with clients, suppliers, and subcontractors. * Lead meetings with ... Material and Quality Management: * Develop and oversee project material trackers based on customer ...

Build and maintain relationships with clients, suppliers, and subcontractors. * Lead meetings with ... Material and Quality Management: * Develop and oversee project material trackers based on customer ...

Build and maintain relationships with clients, suppliers, and subcontractors. * Lead meetings with ... Material and Quality Management: * Develop and oversee project material trackers based on customer ...

Assistant Project Manager

Reno, NV ยท On-site

$30.53 - $46.25/hr

Respond to customer needs in a timely manner - same day response either by phone or email ... Provide a quality project at the best value possible Project Management: * Perform duties as ...

Assistant Project Manager

Reno, NV ยท On-site

$30.53 - $46.25/hr

Respond to customer needs in a timely manner - same day response either by phone or email ... Provide a quality project at the best value possible Project Management: * Perform duties as ...

Develop and build strong teams for each project while delivering quality output, meeting customer ... At least 7-10 years of project management experience in electrical construction, managing multiple ...

Develop and build strong teams for each project while delivering quality output, meeting customer ... At least 7-10 years of project management experience in electrical construction, managing multiple ...

Work in CRM and project management tools (HubSpot experience a plus) * Support process improvements and operational initiatives * Deliver exceptional customer service across the entire project ...

next page

Showing results 1-20

Crm Project Manager information

See Reno, NV salary details

$38.4K

$102.4K

$161.5K

How much do crm project manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for crm project manager in Reno, NV is $102,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $122,600.00 per year, depending on experience, location, and employer.

What is a CRM project manager?

CRM Project Managers are professionals responsible for planning, executing, and overseeing projects related to Customer Relationship Management (CRM) systems within organizations. They work to ensure that CRM software solutions are implemented efficiently to meet business needs, often coordinating teams, managing budgets, and liaising between stakeholders and technical staff. Their goal is to enhance customer interactions, improve sales and marketing processes, and ensure that the CRM system supports overall business objectives.

How does a CRM project manager typically coordinate with other departments during a CRM implementation project?

A CRM Project Manager often acts as a bridge between technical teams, sales, marketing, customer service, and upper management. They facilitate regular meetings and status updates to ensure all stakeholders are aligned on project goals, timelines, and deliverables. By gathering requirements, clarifying roles, and managing expectations, the CRM Project Manager ensures smooth collaboration, quickly addresses any cross-departmental challenges, and helps drive successful adoption of the CRM system throughout the organization.

What are the key skills and qualifications needed to thrive as a CRM project manager, and why are they important?

To thrive as a CRM Project Manager, you need strong project management expertise, experience in CRM platforms (like Salesforce or Microsoft Dynamics), and a background in business analysis or IT. Familiarity with CRM implementation tools, project management software (such as Jira or Asana), and relevant certifications like PMP or Salesforce Administrator are highly valuable. Excellent communication, stakeholder management, and problem-solving skills set top performers apart. These skills are crucial for delivering successful CRM projects that align technology with business goals and ensure user adoption.

What is the difference between Crm Project Manager vs Crm Business Analyst?

AspectCrm Project ManagerCrm Business Analyst
Required CredentialsProject management certifications (PMP, Agile)Business analysis certifications (CBAP, CCBA)
Work EnvironmentOversees project teams, manages timelinesAnalyzes business needs, documents requirements
Employer & Industry UsageUsed in IT, consulting, and corporate sectorsCommon in CRM implementation and support teams
Search & Comparison IntentFocuses on project delivery and managementFocuses on requirements gathering and analysis

The Crm Project Manager primarily manages CRM projects, ensuring timely delivery and team coordination, often holding project management certifications. The Crm Business Analyst concentrates on understanding business needs, gathering requirements, and facilitating communication between stakeholders. While both roles work closely during CRM implementations, their core responsibilities differ significantly.

What are popular job titles related to Crm Project Manager jobs in Reno, NV? For Crm Project Manager jobs in Reno, NV, the most frequently searched job titles are:
Infographic showing various Crm Project Manager job openings in Reno, NV as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $102,381 per year, or $49.2 per hour.

Client Success Manager

KEYSTONE CPAS LLC

Reno, NV โ€ข On-site

Other

Re-posted 19 days ago


Job description

Description

Client Success Manager (CSM)

Location: Reno, NV (Onsite)
Reports To: Director of Operations

Role Summary

The Client Success Manager (CSM) is responsible for owning the client journey from initial inquiry through onboarding, engagement, and ongoing service coordination. This role ensures no client falls through the cracks-driving communication, workflow execution, and follow-through across teams.

This position sits at the center of Keystone's client experience, partnering closely with Principals, Tax Managers, and Operations to ensure work is properly initiated, tracked, and completed with excellence.

Key Responsibilities

Client Success Manager

Client Intake & Onboarding
  • Serve as the first point of contact for inbound leads from HubSpot CRM
  • Respond to inquiries, qualify needs, and route appropriately
  • Schedule initial consultations for Principals and Billers via Outlook
  • Prepare and send engagement letters using DocuSign and Ignition
  • Monitor engagement status (sent, signed, pending, inactive) and follow up as needed
  • Ensure completed engagement letters are properly filed and transitioned into active workflows and project fees are noted
Workflow & System Coordination
  • Work with Project Manager to create and assign projects in CCH Axcess and Workflow (per Keystone SOPs)
  • Ensure every signed engagement is assigned to the appropriate team member
  • Assist Project Manager to track project status and confirm work is actively progressing
  • Assist Project Manager to close gaps between "engagement signed" ? "work started" ? "work completed"
Client Relationship Management
  • Maintain visibility across client ledgers and service needs (tax planning, consulting, compliance)
  • Proactively flag clients who may be overlooked or underserved
  • Coordinate with Managers and Principals to ensure continuity of service
  • Support outreach for:
    • Tax planning opportunities
    • Consulting engagements
    • Follow-ups on inactive or stalled clients
Billing & Engagement Support
  • Partner with Billers, Principals. and AR Manager to:
    • Ensure tax returns and projects are billed timely
    • Confirm signatures are obtained where required
    • Maintain alignment between work performed and engagement scope
  • Monitor clients where work has begun prior to signed engagement letters and ensure proper documentation is completed
Communication & Troubleshooting
  • Provide high-quality phone and email support to clients
  • Troubleshoot client issues related to onboarding, portals, engagement letters, and communication gaps
  • Act as a central point of coordination between clients and internal teams
Tools & Systems
  • HubSpot CRM
  • CCH Axcess
  • DocuSign
  • Ignition
  • Microsoft Outlook (calendar + communication management)
What Success Looks Like
  • Every lead receives a timely and professional response
  • No signed engagement letter sits unassigned or untouched
  • Clients move seamlessly from inquiry ? onboarding ? active work
  • Billing and signatures are completed without delays
  • Managers and Principals have clear visibility into client status
  • Clients feel known, supported, and proactively served
Growth Opportunity

This role offers a clear path into more client-facing advisory work, operations leadership, or project management within Keystone.

Requirements

Key Skills & Qualifications
  • Strong organizational and follow-through skills (nothing falls through the cracks)
  • Excellent communication and client-facing presence (phone + email)
  • Experience with CRM systems (HubSpot strongly preferred)
  • Comfort working across multiple systems and workflows
  • Ability to prioritize and manage multiple moving pieces
  • Problem-solving mindset with a proactive approach