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Crm Project Manager Jobs in Ohio (NOW HIRING)

ApplyMint

$90 - $120/hr

The growth of Vault CRM is leading the way on future innovations around how life sciences engage ... Own delivery for implementation and migration projects in project manager, functional analyst ...

Ford Motor Company

Sr. Product Manager- CRM

Mason, OH

$119K - $157K/yr

As a Senior Product Manager, you will join the Global CRM Product Management team within the Global Digital (Web & CRM) division at Ford. In this role, you will own the product strategy and execution ...

Capgemini

$82 - $105.42/hr

# Senior Consultant / Manager (m/w/d) CRM TransformationBerlin, Frankfurt am Main, Hamburg, Köln, ... Innovative Projekte und internationale Teams sowie ein erfolgreiches Wachstum in digitalen ...

CFS

Project Manager

Van Wert, OH · On-site

$80K - $120K/yr

... customer experience through proactive communication and relationship management. Qualifications for the Project Manager: • 3+ years of project management experience, preferably within manufacturing ...

OTTO

$74.82 - $109.36/hr

Möchtest Du Deine CRM-Expertise in einem der größten Transformationsprojekte der Witt-Gruppe einbringen und Teil unseres neu geschaffenen Center of Excellence werden? Wenn Du innovative ...

American Electric Power

Project Manager

Columbus, OH · On-site

The Project Manager serves as the primary point of contact for customers throughout the project ... Demonstrate strong customer relationship management and customer service skills. * Develop trusted ...

Capgemini Invent

$79.73 - $102.50/hr

Definition und Umsetzung von CRM-Strategien und digitaler Customer Journeys in der engen Verzahnung ... Projekte, globale Teams und digitales Know-How die Zukunft gestaltet * Treibe innovative ...

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All JobsCrm Project JobsCrm Project Manager JobsCrm Project Manager Jobs in Ohio

Crm Project Manager information

See Ohio salary details

$36.6K

$97.6K

$154K

How much do crm project manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for crm project manager in Ohio is $97,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,600.00 and $116,900.00 per year, depending on experience, location, and employer.

What is a CRM project manager?

CRM Project Managers are professionals responsible for planning, executing, and overseeing projects related to Customer Relationship Management (CRM) systems within organizations. They work to ensure that CRM software solutions are implemented efficiently to meet business needs, often coordinating teams, managing budgets, and liaising between stakeholders and technical staff. Their goal is to enhance customer interactions, improve sales and marketing processes, and ensure that the CRM system supports overall business objectives.

How does a CRM project manager typically coordinate with other departments during a CRM implementation project?

A CRM Project Manager often acts as a bridge between technical teams, sales, marketing, customer service, and upper management. They facilitate regular meetings and status updates to ensure all stakeholders are aligned on project goals, timelines, and deliverables. By gathering requirements, clarifying roles, and managing expectations, the CRM Project Manager ensures smooth collaboration, quickly addresses any cross-departmental challenges, and helps drive successful adoption of the CRM system throughout the organization.

What are the key skills and qualifications needed to thrive as a CRM project manager, and why are they important?

To thrive as a CRM Project Manager, you need strong project management expertise, experience in CRM platforms (like Salesforce or Microsoft Dynamics), and a background in business analysis or IT. Familiarity with CRM implementation tools, project management software (such as Jira or Asana), and relevant certifications like PMP or Salesforce Administrator are highly valuable. Excellent communication, stakeholder management, and problem-solving skills set top performers apart. These skills are crucial for delivering successful CRM projects that align technology with business goals and ensure user adoption.

What is the difference between Crm Project Manager vs Crm Business Analyst?

AspectCrm Project ManagerCrm Business Analyst
Required CredentialsProject management certifications (PMP, Agile)Business analysis certifications (CBAP, CCBA)
Work EnvironmentOversees project teams, manages timelinesAnalyzes business needs, documents requirements
Employer & Industry UsageUsed in IT, consulting, and corporate sectorsCommon in CRM implementation and support teams
Search & Comparison IntentFocuses on project delivery and managementFocuses on requirements gathering and analysis

The Crm Project Manager primarily manages CRM projects, ensuring timely delivery and team coordination, often holding project management certifications. The Crm Business Analyst concentrates on understanding business needs, gathering requirements, and facilitating communication between stakeholders. While both roles work closely during CRM implementations, their core responsibilities differ significantly.

Is a CRM project manager a good job?

A CRM project manager oversees the implementation and management of customer relationship management systems, requiring skills in project management, communication, and familiarity with CRM tools like Salesforce or HubSpot. The role offers opportunities for career growth, competitive salaries, and the chance to work across various industries, making it a valuable career choice for those interested in technology and business processes.

What are popular job titles related to Crm Project Manager jobs in Ohio?

For Crm Project Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Crm Project Manager jobs in Ohio look for?

The top searched job categories for Crm Project Manager jobs in Ohio are:

What cities in Ohio are hiring for Crm Project Manager jobs?

Cities in Ohio with the most Crm Project Manager job openings:

Crm Project Manager jobs near you
Infographic showing various Crm Project Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $97,619 per year, or $46.9 per hour.

Senior Marketing Manager, CRM/Lifecycle

Victoria's Secret

Reynoldsburg, OH • On-site

$128K - $175K/yr

Full-time

Posted 7 days ago

Victoria's Secret rating

6.3

Company rating: 6.3 out of 10

Based on 400 frontline employees who took The Breakroom Quiz

44th of 104 rated fashion retailers

Job description

Your Role
The Sr. Manager, VS & VSB CRM is responsible for developing and executing the VS & VSB customer lifecycle strategy and guiding the activation of key customer experiences across owned channels to achieve annual, seasonal, and quarterly customer goals, specifically focused on existing customer engagement and retention. Key responsibilities in achieving the customer goals are cross-functional partnership and data sharing, identifying customer behavior trends and opportunities, turning insights into actionable strategies that increase customer value and longevity. The Sr. Manager plays a critical role in maintaining marketable customer file growth and file health. Curious and data-driven, this leader brings analytical rigor and strategic insight to elevate lifecycle marketing across the VS & VSB brands.
Your Impact
Insight Development & Strategy Recommendations
  • Set the strategic vision for the Direct Mail print program by leveraging data-driven insights to refine audience targeting, optimize creative and format decisions, and guide investment across vendors and channels, delivering measurable improvements in cost efficiency, response and conversion rates, incremental lift, and overall CRM ROI
  • Oversee the development and execution of Bonus Card/bounce back programs across print and digital executions. Guide the long-term roadmap, optimizing the customer and operational experience while driving category exploration and repeat category penetration.
  • Partner with Customer Analytics, Customer Insights, Brand Strategy, Digital Merchandising, Loyalty team and more - to focus on Customer goals by customer state and any category or sub-category specifics.
  • Translate insights into clear, data-driven strategies that improve onboarding, activation, engagement, retention, and reactivation across channels in support of the identified customer goals.
  • Support presentation of insights and recommendations to leaders, cross-functional partners, and direct reports to ensure insights are deeply understood, accurately interpreted, and effectively leveraged for activation.
  • Drive ongoing focus on marketable customer file growth and overall file health
  • Partner with Loyalty / VSCC team on specific activations in support of Victoria's Secret & Victoria's Secret Beauty customer goals
  • Partner with Finance team on seasonal and yearly budget recommendations, utilizing MMM and campaign hindsights and trends to inform. Management of invoice approvals while partnering with cross-functional teams to identify opportunities to maximize ROI.
  • Lead app wave offer strategy and partner with App team on total App strategy

Lifecycle Program Support
  • Partner with key functions to develop and operationalize ongoing CRM execution framework to support entire CRM landscape, inclusive of connected triggers, journeys, promo detox initiatives, and tie-ins to daily marketing and select brand moments.
  • Own the development and enhancement of multichannel lifecycle journeys aligned to customer goals and business priorities.
  • Oversee the creation of campaign requirements, targeting logic, and measurement frameworks to bring impactful lifecycle programs to life.
  • Partner with Marketing, Creative, Digital Product, and Operations teams to ensure insights and strategy translates into effective, customer-centric programs.
  • Guide direct report in regular audit, maintenance and optimization of existing lifecycle triggers and journeys.
  • Monitor the automated SMS program; ensuring triggers meet or exceed benchmark KPIs and are within monthly projected budgets. Ability to deliver recommendations to pivot if automations exceed plan.

Testing & Optimization
  • Design testing framework and learning agenda to optimize broader lifecycle strategy.
  • Lead the interpretation of test results and provide strategic recommendations on next steps, expansion opportunities, or program enhancements.
  • Proactively identify optimization opportunities that improve lifecycle performance and customer outcomes in partnership with Customer Analytics, Brand Strat, and Loyalty.

Reporting & Performance Monitoring
  • Establish a strong performance monitoring cadence, reviewing key KPIs to surface opportunities, challenges, or shifts in customer behavior.
  • Deliver clear, strategic readouts that connect performance data to broader CRM and business goals.
  • Guide Analysts in consistent weekly reporting, ensuring accuracy, and actionable takeaways - providing inputs into Monday Morning reporting and quarterly hindsights.
  • Dashboard development within google looker and future state reporting tools
  • Lead cross-functional share outs on customer goal pacing quarterly

Team Leadership
  • Set clear goals, expectations, and success metrics for team members; conduct regular performance and development conversations.
  • Identify skill gaps and create development plans, training opportunities, and stretch assignments to grow team capabilities
  • Empower the team to operate proactively by encouraging experimentation, continuous learning, and ownership of channel improvements.
  • Champion operational excellence by helping the team streamline processes, improve workflows, and adopt better tools and documentation practices.

Click here for benefit details related to this position.
Your Experience
  • Bachelor's degree in marketing, Business, Analytics, Economics, or related field.
  • 5-7 years of experience in CRM, lifecycle marketing, marketing analytics, or customer insights.
  • Strong analytical skills and strategic thinking skills with proven experience in an innovative space.
  • Experience developing and managing a pre-season budget; with optimizations in-season
  • Direct experience with CRM owned marketing drivers (Email, Push, SMS, Direct Mail)
  • Ability to translate data into strategic recommendations.
  • Strong communication and storytelling skills.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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