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Crm Project Manager Jobs in Minnesota (NOW HIRING)

Deegit Inc

MS Dynamics CRM Architect

Richfield, MN · On-site

Company Description Deegit Inc. • MS Dynamics CRM skilled resource with over 9 years of experience • Microsoft Dynamics CRM 2013 (Mandatory) • As a Consultant, you should have in-depth ...

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Crm Project Manager information

See Minnesota salary details

$37.7K

$100.6K

$158.7K

How much do crm project manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for crm project manager in Minnesota is $100,568.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $120,500.00 per year, depending on experience, location, and employer.

What is a CRM project manager?

CRM Project Managers are professionals responsible for planning, executing, and overseeing projects related to Customer Relationship Management (CRM) systems within organizations. They work to ensure that CRM software solutions are implemented efficiently to meet business needs, often coordinating teams, managing budgets, and liaising between stakeholders and technical staff. Their goal is to enhance customer interactions, improve sales and marketing processes, and ensure that the CRM system supports overall business objectives.

How does a CRM project manager typically coordinate with other departments during a CRM implementation project?

A CRM Project Manager often acts as a bridge between technical teams, sales, marketing, customer service, and upper management. They facilitate regular meetings and status updates to ensure all stakeholders are aligned on project goals, timelines, and deliverables. By gathering requirements, clarifying roles, and managing expectations, the CRM Project Manager ensures smooth collaboration, quickly addresses any cross-departmental challenges, and helps drive successful adoption of the CRM system throughout the organization.

What are the key skills and qualifications needed to thrive as a CRM project manager, and why are they important?

To thrive as a CRM Project Manager, you need strong project management expertise, experience in CRM platforms (like Salesforce or Microsoft Dynamics), and a background in business analysis or IT. Familiarity with CRM implementation tools, project management software (such as Jira or Asana), and relevant certifications like PMP or Salesforce Administrator are highly valuable. Excellent communication, stakeholder management, and problem-solving skills set top performers apart. These skills are crucial for delivering successful CRM projects that align technology with business goals and ensure user adoption.

What is the difference between Crm Project Manager vs Crm Business Analyst?

AspectCrm Project ManagerCrm Business Analyst
Required CredentialsProject management certifications (PMP, Agile)Business analysis certifications (CBAP, CCBA)
Work EnvironmentOversees project teams, manages timelinesAnalyzes business needs, documents requirements
Employer & Industry UsageUsed in IT, consulting, and corporate sectorsCommon in CRM implementation and support teams
Search & Comparison IntentFocuses on project delivery and managementFocuses on requirements gathering and analysis

The Crm Project Manager primarily manages CRM projects, ensuring timely delivery and team coordination, often holding project management certifications. The Crm Business Analyst concentrates on understanding business needs, gathering requirements, and facilitating communication between stakeholders. While both roles work closely during CRM implementations, their core responsibilities differ significantly.

Is a CRM project manager a good job?

A CRM project manager oversees the implementation and management of customer relationship management systems, requiring skills in project management, communication, and familiarity with CRM tools like Salesforce or HubSpot. The role offers opportunities for career growth, competitive salaries, and the chance to work across various industries, making it a valuable career choice for those interested in technology and business processes.

What are popular job titles related to Crm Project Manager jobs in Minnesota?

For Crm Project Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Crm Project Manager jobs in Minnesota look for?

The top searched job categories for Crm Project Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Crm Project Manager jobs?

Cities in Minnesota with the most Crm Project Manager job openings:

Crm Project Manager jobs near you
Infographic showing various Crm Project Manager job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $100,568 per year, or $48.4 per hour.

Customer Relationship Management (CRM) Manager

rockler

Hamel, MN • On-site, Remote

Full-time

Re-posted 7 days ago

Job description

Summary of Position

The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer engagement. This role is responsible for developing CRM strategies that increase customer retention, repeat purchases, and customer lifetime value through data-driven marketing and personalized customer experiences.

The CRM Manager owns customer audience segmentation, lifecycle marketing automation, and reporting while ensuring the integrity of Rockler's customer data across key systems. This individual serves as the subject matter expert for Salesforce CRM, customer data governance, promotional discounts, reward cards, gift cards, and coupon execution. In partnership with Marketing, Merchandising, Ecommerce, and IT, the CRM Manager delivers actionable customer insights, governs CRM best practices, and helps shape strategies that improve marketing effectiveness and business performance.

Major Areas of Accountability

CRM Strategy & Leadership
  • Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture.
  • Own the Salesforce CRM platform, serving as the strategic lead for platform configuration, data governance, roadmap development, and ongoing optimization.
  • Develop CRM strategies that improve customer acquisition, engagement, retention, loyalty, and customer lifetime value.
  • Partner cross-functionally with Marketing, Ecommerce, Merchandising, Creative, IT, and Retail Operations to deliver coordinated customer experiences across channels.
 Customer Lifecycle & Personalization
  • Develop customer segmentation strategies and manage audiences within Salesforce to enable highly targeted communications across email, direct mail, SMS, and other marketing channels.
  • Design, build, optimize, and maintain customer lifecycle journeys, including welcome, post-purchase, loyalty, promotional, win-back, and other automated customer communications.
  • Develop personalized customer experiences using behavioral, transactional, demographic, and engagement data.
  • Lead ongoing testing and optimization of customer audiences, messaging, timing, offers, and lifecycle journeys to improve campaign performance and customer engagement.
 Analytics & Customer Insights
  • Lead CRM analytics efforts by partnering with the Data Analyst to develop reporting frameworks, customer KPIs, dashboards, and actionable business insights.
  • Own, execute, analyze, and communicate the results and trends of Net Promoter Score (NPS) and Customer-First Interaction Tracking (CFIT) programs.
  • Govern the marketing customer database, ensuring data quality, segmentation accuracy, customer integrity, and meaningful reporting.
  • Translate customer behavior and campaign performance into actionable recommendations that improve marketing effectiveness and support strategic business decisions.

Promotions & CRM Governance

  • Serve as the subject matter expert (SME) for promotional discounts, coupon codes, reward cards, and gift card execution processes.
  • Ensure promotional pricing, discounts, offers, and related marketing communications are executed accurately across all marketing channels.
  • Maintain D365 documentation and standard operating procedures (SOPs) supporting promotional execution, rewards programs, and gift card processes.

Troubleshoot D365-related issues and support testing for system upgrades and enhancements.

Requirements For Position

 Required Qualifications
  • Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent professional experience.
  • Minimum of 5-7 years of experience in CRM, customer marketing, marketing technology, or database marketing within a complex multi-channel retail and/or eCommerce environment.
  • Strong understanding of customer data, segmentation strategies, lifecycle marketing, personalization, and CRM best practices.
  • Demonstrated ability to use customer insights, KPIs, and analytics to develop strategic recommendations and improve business performance.
  • Experience contributing to marketing strategy, process development, and continuous improvement initiatives.
  • Strong project management, communication, and cross-functional collaboration skills.
  • Full-time position with Hybrid to Fully remote options available 
 Preferred Qualifications
  • Hands-on experience with Salesforce Data Cloud or a comparable enterprise CRM.
  • Experience managing or mentoring direct reports and developing high-performing teams.
  • Experience with customer lifecycle marketing, loyalty programs, and marketing automation.
  • Experience with retail and/or eCommerce customer marketing.
  • Experience using analytics and reporting platforms such as Power BI, Tableau, GA4, or similar business intelligence tools.
  • Working knowledge of SQL or experience partnering closely with technical and data teams.

Apply