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Crm Program Manager Jobs in Minnesota (NOW HIRING)

Principal Electrical Engineer, CRM

Minneapolis, MN · On-site

$145K - $177K/yr

Provide technical leadership on complex design programs. Potential to lead teams of 5-10 electrical ... Contact your manager or local HR to understand the Work Conditions and Physical requirements that ...

Principal Electrical Engineer, CRM

Minneapolis, MN · On-site

$145K - $177K/yr

Provide technical leadership on complex design programs. Potential to lead teams of 5-10 electrical ... Contact your manager or local HR to understand the Work Conditions and Physical requirements that ...

Principal Electrical Engineer, CRM

Minneapolis, MN · On-site

$145K - $177K/yr

Provide technical leadership on complex design programs. Potential to lead teams of 5-10 electrical ... Contact your manager or local HR to understand the Work Conditions and Physical requirements that ...

Showing results 41-60

Crm Program Manager information

See Minnesota salary details

$38.2K

$100K

$168.5K

How much do crm program manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for crm program manager in Minnesota is $100,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $129,300.00 per year, depending on experience, location, and employer.

What is a CRM Program Manager?

CRM Program Managers are professionals responsible for overseeing and coordinating customer relationship management (CRM) programs within an organization. They manage the implementation and optimization of CRM systems, ensuring that customer data is used effectively to improve customer engagement, retention, and satisfaction. Their role often involves collaborating with sales, marketing, and IT teams to align CRM strategies with business goals and drive overall growth. CRM Program Managers also monitor program performance, analyze data, and recommend improvements to enhance customer experience.

What are the key skills and qualifications needed to thrive as a CRM Program Manager?

To thrive as a CRM Program Manager, you need expertise in customer relationship management strategies, data analysis, and project management, typically backed by a relevant degree and experience with CRM platforms. Familiarity with tools like Salesforce, HubSpot, or Microsoft Dynamics, as well as certifications such as PMP or CRM-specific credentials, is highly valuable. Strong leadership, communication, and problem-solving skills help you align cross-functional teams and drive customer-centric initiatives. These capabilities ensure effective CRM program execution, improved customer engagement, and measurable business growth.

How does a CRM Program Manager typically collaborate with other departments to ensure successful project implementation?

A CRM Program Manager works closely with cross-functional teams such as sales, marketing, IT, and customer service to align CRM initiatives with business goals. This involves regular meetings to gather requirements, provide project updates, and address potential challenges early on. Effective communication and stakeholder management are key, as the CRM Program Manager must ensure that all departments are trained on new processes and that feedback from end-users is incorporated into system improvements. Building strong relationships across departments helps ensure successful adoption and continuous enhancement of the CRM program.

What is the difference between Crm Program Manager vs Crm Analyst?

AspectCrm Program ManagerCrm Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP), CRM platform knowledgeBachelor's degree, data analysis or marketing certifications, CRM platform familiarity
Work EnvironmentOversees multiple projects, collaborates with cross-functional teams, strategic planningFocuses on data analysis, reporting, and insights, often within marketing or sales teams
Employer & Industry UsageUsed in industries with large CRM systems, such as retail, finance, and techCommon in marketing, sales, and customer service departments across various industries

The Crm Program Manager primarily manages CRM initiatives, coordinating projects and strategies, while the Crm Analyst focuses on analyzing customer data to generate insights. Both roles require CRM platform knowledge but differ in scope and responsibilities.

Is a CRM Program Manager a good job?

A CRM Program Manager is a valuable role responsible for overseeing customer relationship management strategies, often involving tools like Salesforce or HubSpot. It typically requires strong project management skills, technical knowledge, and the ability to coordinate cross-functional teams, making it a stable and in-demand position in many organizations. The role offers opportunities for career growth and specialization in customer engagement and data analysis.

What does a CRM Program Manager do?

A CRM Program Manager oversees the planning, implementation, and management of customer relationship management (CRM) programs within an organization. They coordinate cross-functional teams, ensure the effective use of CRM tools like Salesforce or HubSpot, and analyze data to improve customer engagement and retention. Strong project management skills and knowledge of CRM systems are essential for this role.
Infographic showing various Crm Program Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $100,027 per year, or $48.1 per hour.

Manager, Customer Program Management

Saint Cloud, MN

New Flyer
1 - 5K employees

$120K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


New Flyer rating

8.1

Company rating: 8.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior and Xcelsior CHARGE brands. It also offers infrastructure development through NFI Infrastructure Solutions, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

POSITION SUMMARY

To manage a team of Customer Program Managers, Customer Programs Coordinator and/or Customer Programs Administrator and to support each contract in your group to a successful conclusion. Assist in the development in short and long term growth in the team.

WHAT YOU WILL DO:

  • Manage the assigned Customer Program team, monitor status on all related contracts and support team members when necessary, during the pre-production, production, and postproduction phases
  • Establish annual team MBO's and monitor on a quarterly basis in collaboration with the Director, Customer Programs
  • Complete employee performance reviews for each team member
  • Lead the Customer Programs team in continuous improvements that support the company's strategic goals (Product Innovation, Product Optimization and Life Cycle Support) as approved by the Change Control Board
  • Support CPM Director's efforts to monitor and control the Customer Programs departmental expense budget
  • Ensure the Customer Programs team works within key controls (ICFR Internal Controls) identified under this area of responsibility in support of compliance to Financial Reporting
  • Support and monitor staff adherence on departmental procedures and identify/implement system improvements, including related efficiency tools, that improve departmental performance
  • Support and monitor Customer Program Managers upkeep of systems such as SR Manager, MRL and CRM
  • Monitor CPM departmental metrics and work to ensure team is meeting goals and that action plans are in place where goals are not meeting plan
  • Assist the team in monitoring the Master Production Schedule by participating in weekly meetings and providing feedback
  • Represent Customer Programs in daily, weekly and quarterly key operational meetings when needed 
  • Create and maintain mutually beneficial long-term relationships with customers to support team members when necessary
  • Establish effective relationships with internal cross functional teams

WHAT YOU NEED TO BE SUCCESSFUL:

  • Bachelor's degree in Business Administration or Communications or related business experience.
  • PMP Structured  Training / Certification 
  • 4+ years of hands on Project Management experience
  • Full product knowledge
  • Superior computer and organizational skills
  • Goal orientated and motivated to achieve tasks within set timelines
  • Ability to present information in a professional manner in both written and verbal communication 
  • Ability to work with minimum supervision and possess initiative to seek improvements
  • Motivated self-starter with capabilities to work within a fast paced team oriented environment 

  *Travel is required for this position*

WHY JOIN OUR TEAM:

  • Benefits Starting Day One of Employment!
  • Health, dental, and vision coverage
  • Employee Assistance Program
  • Paid holidays
  • Paid time off
  • Respectful Workplace
  • Competitive wages
  • Ongoing training and development through a variety of initiatives
  • 401K with Company Match

Pay Range: $120,000 - $145,000


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