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Crm Operations Manager Jobs in Florida (NOW HIRING)

CIG COMPANIES SERVICES

CRM Manager

Orlando, FL

Oversee day-to-day CRM operations including configuration, workflows, automation, and performance optimization * Design and maintain scalable system architecture, including custom objects, fields ...

Refresco

CRM Administrator

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain day-to-day Salesforce operations, including user account management, permissions, and ... Strong understanding of CRM data structures, workflows, and automation tools * Experience ...

Johnson and Johnson

Manager, CRM & Loyalty

Jacksonville, FL · On-site

  • Medical

  • Vision

  • Life

Operational Excellence * Ensure execution of CRM programs aligns with strategy through effective management of agency and execution partners. * Identify and address process inefficiencies to improve ...

Johnson & Johnson

Manager, CRM & Loyalty

Jacksonville, FL · On-site

  • Medical

  • Vision

  • Life

Operational Excellence * Ensure execution of CRM programs aligns with strategy through effective management of agency and execution partners. * Identify and address process inefficiencies to improve ...

Jj

Manager, CRM & Loyalty

Jacksonville, FL · On-site

  • Medical

  • Vision

  • Life

Operational Excellence * Ensure execution of CRM programs aligns with strategy through effective management of agency and execution partners. * Identify and address process inefficiencies to improve ...

Smith Seckman Reid, Inc

CRM I

Tampa, FL · On-site

What You'll Do As a Client Relationship Manager I, you will be the principal relationship leader ... Forecast monthly revenue and collaborate with Operations Directors on workload planning and ...

Smith Seckman Reid

CRM I

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As a Client Relationship Manager I, you will be the principal relationship leader ... Forecast monthly revenue and collaborate with Operations Directors on workload planning and ...

Subway

Assistant Manager, CRM

Miami, FL

$69K - $80K/yr

Facilitate offer strategy for the CRM program: build the offer plan for each campaign window and recommend which offer constructs to deploy against which business goal (traffic, average check, visit ...

Vector Solutions

CRM Analytics Engineer

Tampa, FL · On-site

$105K - $130K/yr

  • Medical

  • Retirement

Salesforce & CRM Analytics Solutions * Design and implement CRMA applications, dashboards, lenses, analytical workflows, and reusable components that communicate KPIs and operational performance for ...

Vector Solutions

CRM Analytics Engineer

Tampa, FL · On-site

  • Medical

  • Retirement

Salesforce & CRM Analytics Solutions * Design and implement CRMA applications, dashboards, lenses, analytical workflows, and reusable components that communicate KPIs and operational performance for ...

AllSTEM Connections

CRM Analytics Analyst

Orlando, FL · On-site

$72K - $83K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Title: CRM Analytics Analyst (Digital Marketing Data Infrastructure) Role Overview We are ... You will serve as a thought leader in marketing data operations, continuously optimizing data flows ...

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All JobsCrm Operations JobsCrm Operations Manager JobsCrm Operations Manager Jobs in Florida

Crm Operations Manager information

See Florida salary details

$23.2K

$47.4K

$88.6K

How much do crm operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for crm operations manager in Florida is $47,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $57,900.00 per year, depending on experience, location, and employer.

What is the difference between Crm Operations Manager vs Crm Analyst?

AspectCrm Operations ManagerCrm Analyst
ResponsibilitiesOversees CRM processes, manages teams, implements strategies to improve customer engagementAnalyzes customer data, generates reports, provides insights to optimize CRM campaigns
Required SkillsLeadership, project management, CRM platform expertiseData analysis, reporting, CRM software proficiency
CertificationsCRM certifications, project management certifications often preferred

The Crm Operations Manager focuses on managing CRM teams and strategies to enhance customer relationships, while the Crm Analyst concentrates on analyzing data to inform CRM decisions. Both roles require CRM platform knowledge, but differ in scope and responsibilities.

Is a CRM operations manager a high paying job?

A CRM Operations Manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management role with compensation reflecting skills in CRM systems, data analysis, and process optimization.

What does a CRM operations manager do?

A CRM operations manager oversees the implementation, maintenance, and optimization of customer relationship management systems. They analyze data, coordinate with sales and marketing teams, and ensure the CRM supports business goals, often using tools like Salesforce or HubSpot. Strong analytical skills and knowledge of CRM software are essential for this role.

What cities in Florida are hiring for Crm Operations Manager jobs?

Cities in Florida with the most Crm Operations Manager job openings:

Crm Operations Manager jobs near you

CRM Operations Specialist

Island Marine Center

Fort Lauderdale, FL • On-site

$49K - $65K/yr

Full-time

Re-posted 8 days ago

Job description

Role Overview

The CRM Operations Specialist is responsible for the day-to-day management, support, and continuous improvement of CRM systems for the MarineMax Superyacht Division, supporting Fraser Yachts and Northrop & Johnson.

This role focuses primarily on user support, data integrity, system administration, and issue resolution within Microsoft Dynamics, while also supporting the ongoing transition to HubSpot.

The CRM Operations Specialist works closely with the CRM Manager, business users, and technical teams to ensure CRM systems and connected applications are reliable, accurate, and effectively supporting day-to-day operations.

This is a hands-on role, requiring direct interaction with users, troubleshooting system issues, managing support tickets, and maintaining CRM data quality. This role supports the CRM platform and its ecosystem of connected marketing technology tools, and includes coordination of smaller initiatives and issue resolution, including project management responsibilities aligned to these efforts.

Key Responsibilities

CRM Administration & User Support (≈50–60%)

  • Serve as a primary point of contact for CRM-related user support and questions
  • Manage and respond to helpdesk tickets, including troubleshooting issues and escalating when needed
  • Provide hands-on assistance and guidance to users on CRM processes and functionality
  • Conduct informal and formal user training sessions as needed
  • Support onboarding of new users and ensure proper system usage

Data Management & System Maintenance (≈25–30%)

  • Monitor CRM data to ensure accuracy, completeness, and consistency
  • Perform regular data audits and cleanups
  • Identify data quality issues early and implement corrective actions
  • Assist in maintaining CRM structure (fields, records, workflows in coordination with technical teams)
  • Support reporting needs (Power BI or CRM reporting tools where applicable)

Issue Coordination & System Improvement

  • Coordinate with internal teams and external vendors to resolve system issues and bugs
  • Escalate critical issues with clear context and follow through to resolution
  • Track recurring issues and help identify root causes and long-term solutions
  • Support small-scale system improvements and enhancements based on user feedback

CRM Migration Support (Secondary Responsibility)

  • Support ongoing migration from Microsoft Dynamics to HubSpot by:
    • Assisting with data validation and cleanup
    • Supporting user readiness and training
    • Helping identify process gaps and inconsistencies
  • Provide feedback from users to help improve the new system setup

Key Result Areas

  • Reliable and responsive CRM user support
  • High data accuracy and system integrity
  • Efficient resolution of CRM issues and support tickets
  • Improved user adoption and system usability
  • Reduced recurring issues through proactive identification and resolution
  • Smooth operational support during CRM migration

Required Qualifications

  • 2–5+ years of experience working with CRM systems (Microsoft Dynamics preferred)
  • Experience in user support, helpdesk environments, or system administration
  • Strong troubleshooting and problem-solving skills
  • Experience working with CRM data and maintaining data accuracy
  • Excellent communication and ability to work directly with business users
  • Highly organized with strong attention to detail

Preferred Qualifications

  • Experience with Microsoft Dynamics CRM
  • Experience with HubSpot CRM
  • Experience using or working with helpdesk/ticketing systems
  • Experience conducting user training or onboarding
  • Experience with Power BI or reporting tools
  • Experience working with external vendors or technical partners
  • Experience in the yachting, marine, or luxury services industry

Apply