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Crm Database Manager Jobs in Raleigh, NC (NOW HIRING)

CMDB Developer

Raleigh, NC

$52.50 - $72.25/hr

... Class Manager, relationships, CI lifecycle updates) * CMDB Health Dashboard, CMDB Workspace, and data quality reporting tools * Identification andamp; Reconciliation Engine (IRE) * ServiceNow ...

CMDB Developer

Raleigh, NC · On-site

$52.50 - $72.25/hr

... Class Manager, relationships, CI lifecycle updates) * CMDB Health Dashboard, CMDB Workspace, and data quality reporting tools * Identification andamp; Reconciliation Engine (IRE) * ServiceNow ...

.NET+Dynamics CRM_SQL Exp

Raleigh, NC

$47 - $62/hr

Knowledge of Microsoft dynamics CRM 2011-2016 Enterprise Knowledge of Microsoft SQL Server Report ... NET C# & Object Oriented Design Concepts Knowledge of SQL Database Design HTML5, CSS, Javascript ...

Expertise in data management, including the ability to perform mass updates and clean the current CRM database while understanding dependencies and downstream impacts. Preferred Qualifications

New

Client Service Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

... CRM databaseManage and update mailing lists for birthdays, holidays, and firm marketing efforts • Order supplies for office and act as point of contact for any infrastructure requests ...

Showing results 21-40

Crm Database Manager information

See Raleigh, NC salary details

$30.1K

$94.4K

$167.2K

How much do crm database manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for crm database manager in Raleigh, NC is $94,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $122,000.00 per year, depending on experience, location, and employer.

What is the difference between Crm Database Manager vs Crm Analyst?

AspectCrm Database ManagerCrm Analyst
Primary RoleOversees CRM database systems, manages data integrity, and ensures database performanceAnalyzes CRM data to generate insights, reports, and support marketing strategies
Skills & CertificationsDatabase management, SQL, CRM software proficiency, certifications like Microsoft Certified: Data Analyst AssociateData analysis, CRM tools, reporting skills, certifications like CRM certification programs
Work EnvironmentTypically in IT or database teams within marketing or sales departmentsOften in marketing, sales, or analytics teams focusing on data interpretation

The Crm Database Manager focuses on maintaining and optimizing CRM databases, ensuring data quality and system performance. In contrast, the Crm Analyst interprets CRM data to provide actionable insights. Both roles require data management skills and CRM knowledge but serve different functions within an organization.

What are the key skills and qualifications needed to thrive as a CRM database manager, and why are they important?

To thrive as a CRM Database Manager, you need strong analytical skills, experience with database management, and a background in information technology or related fields. Familiarity with CRM platforms like Salesforce or HubSpot, proficiency in SQL, and relevant certifications such as Salesforce Administrator can be highly beneficial. Excellent problem-solving, attention to detail, and strong communication skills help manage data integrity and support cross-functional teams. These competencies are crucial for optimizing customer data, ensuring data accuracy, and driving effective business strategies.

How does a CRM database manager typically collaborate with marketing and sales teams?

A CRM Database Manager works closely with marketing and sales teams to ensure customer data is accurate, accessible, and effectively segmented for targeted campaigns. They provide insights and reports that help these teams understand customer behaviors and preferences, enabling more personalized outreach. Regular meetings and ongoing communication are common to align database management with campaign goals and sales strategies, ensuring that both teams can leverage CRM data to drive engagement and revenue.

What is a CRM database manager?

A CRM Database Manager is a professional responsible for overseeing and maintaining a company's Customer Relationship Management (CRM) database. They ensure that customer data is accurately collected, organized, and updated, enabling businesses to manage interactions with current and potential customers effectively. CRM Database Managers also analyze data to provide insights for marketing, sales, and customer service teams, and they implement best practices for data security and privacy. Their role is crucial in improving customer satisfaction and supporting business growth.
What cities near Raleigh, NC are hiring for Crm Database Manager jobs? Cities near Raleigh, NC with the most Crm Database Manager job openings:
Infographic showing various Crm Database Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $94,433 per year, or $45.4 per hour.

$52.50 - $72.25/hr

Full-time

Re-posted 2 days ago


Martin Marietta Materials rating

7.2

Company rating: 7.2 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

351st of 536 rated manufacturers


Job description

Position Summary

The CMDB Developer plays a critical role in supporting the accuracy, reliability, and sustainability of the ServiceNow Configuration Management Database (CMDB). This position is responsible for executing detailed cleanup and remediation activities, validating and correcting CI records, improving data quality, and supporting the ongoing maturity of the CMDB in alignment with organizational standards, CSDM principles, and ITSM/ITOM needs.

The role collaborates closely with infrastructure, application, endpoint, and ServiceNow platform teams to resolve data issues, support Discovery and integration accuracy, and maintain a CMDB foundation that enables reliable operational processes such as change impact analysis, incident correlation, and event routing.

Position Responsibilities

  • Lead analysis and remediation of inaccurate, duplicate, stale, misclassified, or orphaned Configuration Items (CIs) within the ServiceNow CMDB
  • Monitor and improve CMDB data quality using CMDB Health Dashboard, Completeness, Compliance, and Correctness metrics
  • Oversee ServiceNow Discovery performance, coverage, scheduling, credential hygiene, and pattern effectiveness to ensure accurate CI population
  • Ensure Discovery sources and inbound integrations are aligned with the Identification and Reconciliation Engine (IRE) to prevent CI duplication and data conflicts
  • Partner with inventory, virtualization, monitoring, cloud, and other source system owners to validate inbound CMDB data and enforce authoritative source strategies
  • Analyze Discovery and IRE errors, misidentification logs, and reconciliation outcomes to continuously improve CI accuracy
  • Maintain foundational CI classes, attributes, and relationships required to support CSDM alignment, service modeling, and ITOM Visibility
  • Ensure CI data adheres to Common Service Data Model (CSDM) standards to support downstream service mapping and operational use cases
  • Validate CI ownership and support remediation of missing or incorrect CI Owner and Service Owner assignments
  • Provide guidance, documentation, and training to teams interacting with the CMDB to promote consistent adoption of CMDB standards and best practices

Required Proficiency

  • ServiceNow CMDB (CI Class Manager, relationships, CI lifecycle updates)
  • CMDB Health Dashboard, CMDB Workspace, and data quality reporting tools
  • Identification andamp; Reconciliation Engine (IRE)
  • ServiceNow Discovery (MID server, schedules, credentials, pattern, probes, sensors)
  • Ability to interpret CMDB health metrics and execute targeted data correction tasks.
  • Strong analytical, troubleshooting, and data validation capabilities.
  • Ability to work collaboratively across multiple technical teams.
  • VMware vCenter and virtualization inventory
  • AWS/Azure cloud discovery and metadata mapping

Experience

  • 2–4+ years of experience with ServiceNow administration, including direct work with CMDB records, class structures, data imports, or CI lifecycle updates
  • Proven experience conducting data cleanup, correcting CI inaccuracies, and supporting Discovery or integration validations

Education andamp; Certifications

  • Bachelor’s degree or equivalent relevant experience
  • Preferred: ServiceNow CSA certification; ITIL Foundation certification

What Martin Marietta Materials employees say

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Benefits

Hours and flexibility

Workplace

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About Martin Marietta

Sourced by ZipRecruiter

Martin Marietta is an American-based company and a leading supplier of building materials - including aggregates, cement, ready mixed concrete and asphalt.

Industry

Coal, metals and minerals mining

Company size

10,000+ Employees

Headquarters location

Raleigh, NC, US

Year founded

1994