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Crm Database Manager Jobs in Raleigh, NC (NOW HIRING)

Apex Tool Group

Sr. Manager, CRM

Apex, NC

The Blueprint (Role Profile) The Senior Manager, CRM & CX Systems is the business owner of Apex Tool Group's CRM platform and related customer experience systems. This role owns the end-to-end CRM ...

Apex Tool Group, LLC

Sr. Manager, CRM

Apex, NC

The Blueprint (Role Profile) The Senior Manager, CRM & CX Systems is the business owner of Apex Tool Group's CRM platform and related customer experience systems. This role owns the end-to-end CRM ...

Apex Tool Group, LLC

Sr. Manager, CRM

Apex, NC · On-site

This role is responsible for owning the CRM platform strategy, driving adoption, and ensuring the platform delivers business value and improves customer experience. Responsibilities : • Own the end ...

Apex Tool Group, LLC

Sr. Manager, CRM

Apex, NC · On-site

The Blueprint (Role Profile) The Senior Manager, CRM & CX Systems is the business owner of Apex Tool Group's CRM platform and related customer experience systems. This role owns the end-to-end CRM ...

Infojini Inc

CRM Specialist/ Architect

Raleigh, NC · On-site

... Database o Creating icons for the Phase II entities o Updating CRM Main Menu with better ... organization of new entities, etc. o View Cleanup to include making views for all the new entities ...

MyEyeDr.

Sr. IT CRM Developer

Raleigh, NC · On-site

Description About the role We are seeking a Sr. CRM Developer to lead the technical development and optimization of our omnichannel marketing and patient engagement campaigns. This is a hands-on ...

MyEyeDr.

Sr. IT CRM Developer

Raleigh, NC · Hybrid

Description About the role We are seeking a Sr. CRM Developer to lead the technical development and optimization of our omnichannel marketing and patient engagement campaigns. This is a hands-on ...

Martin Marietta

CMDB Administrator

Raleigh, NC

... Class Manager, relationships, CI lifecycle updates) * CMDB Health Dashboard, CMDB Workspace, and data quality reporting tools * Identification andamp; Reconciliation Engine (IRE) * ServiceNow ...

Martin Marietta

CMDB Administrator

Raleigh, NC

... Class Manager, relationships, CI lifecycle updates) * CMDB Health Dashboard, CMDB Workspace, and data quality reporting tools * Identification andamp; Reconciliation Engine (IRE) * ServiceNow ...

Martin Marietta

CMDB Administrator

Raleigh, NC · On-site

... Class Manager, relationships, CI lifecycle updates) * CMDB Health Dashboard, CMDB Workspace, and data quality reporting tools * Identification andamp; Reconciliation Engine (IRE) * ServiceNow ...

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All JobsCrm Database JobsCrm Database Manager JobsCrm Database Manager Jobs in Raleigh, NC

Crm Database Manager information

See Raleigh, NC salary details

$30.1K

$94.4K

$167.2K

How much do crm database manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for crm database manager in Raleigh, NC is $94,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $122,000.00 per year, depending on experience, location, and employer.

What is the difference between Crm Database Manager vs Crm Analyst?

AspectCrm Database ManagerCrm Analyst
Primary RoleOversees CRM database systems, manages data integrity, and ensures database performanceAnalyzes CRM data to generate insights, reports, and support marketing strategies
Skills & CertificationsDatabase management, SQL, CRM software proficiency, certifications like Microsoft Certified: Data Analyst AssociateData analysis, CRM tools, reporting skills, certifications like CRM certification programs
Work EnvironmentTypically in IT or database teams within marketing or sales departmentsOften in marketing, sales, or analytics teams focusing on data interpretation

The Crm Database Manager focuses on maintaining and optimizing CRM databases, ensuring data quality and system performance. In contrast, the Crm Analyst interprets CRM data to provide actionable insights. Both roles require data management skills and CRM knowledge but serve different functions within an organization.

What are the key skills and qualifications needed to thrive as a CRM Database Manager, and why are they important?

To thrive as a CRM Database Manager, you need strong analytical skills, experience with database management, and a background in information technology or related fields. Familiarity with CRM platforms like Salesforce or HubSpot, proficiency in SQL, and relevant certifications such as Salesforce Administrator can be highly beneficial. Excellent problem-solving, attention to detail, and strong communication skills help manage data integrity and support cross-functional teams. These competencies are crucial for optimizing customer data, ensuring data accuracy, and driving effective business strategies.

How does a CRM Database Manager typically collaborate with marketing and sales teams?

A CRM Database Manager works closely with marketing and sales teams to ensure customer data is accurate, accessible, and effectively segmented for targeted campaigns. They provide insights and reports that help these teams understand customer behaviors and preferences, enabling more personalized outreach. Regular meetings and ongoing communication are common to align database management with campaign goals and sales strategies, ensuring that both teams can leverage CRM data to drive engagement and revenue.

What is a CRM Database Manager?

A CRM Database Manager is a professional responsible for overseeing and maintaining a company's Customer Relationship Management (CRM) database. They ensure that customer data is accurately collected, organized, and updated, enabling businesses to manage interactions with current and potential customers effectively. CRM Database Managers also analyze data to provide insights for marketing, sales, and customer service teams, and they implement best practices for data security and privacy. Their role is crucial in improving customer satisfaction and supporting business growth.
What are popular job titles related to Crm Database Manager jobs in Raleigh, NC? For Crm Database Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Crm Database Manager jobs in Raleigh, NC look for? The top searched job categories for Crm Database Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Crm Database Manager jobs? Cities near Raleigh, NC with the most Crm Database Manager job openings:
Crm Database Manager jobs near you
Infographic showing various Crm Database Manager job openings in Raleigh, NC as of May 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $94,433 per year, or $45.4 per hour.
Sr. Manager, CRM

Sr. Manager, CRM

Apex Tool Group

Apex, NC

Full-time

Posted 4 days ago

Apex Tool Group rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

119th of 417 rated machine equipment manufacturers

Job description

The Blueprint (Role Profile)

The Senior Manager, CRM & CX Systems is the business owner of Apex Tool Group’s CRM platform and related customer experience systems. This role owns the end-to-end CRM product vision, roadmap, and value delivery, and is accountable for driving adoption, business impact, and continuous improvement across Customer Service and Sales.

This role operates as a product owner and platform leader, balancing strategy and execution. It partners closely with CX, Sales, Operations, and IT to ensure the CRM ecosystem enables growth, improves customer experience, and scales with the business.

The Build (Responsibilities)
  • Own the end-to-end CRM platform strategy, roadmap, and backlog, aligned to business growth and CX objectives.
  • Act as the business product owner for CRM and related CX systems, accountable for outcomes, adoption, and value realization.
  • Define platform standards, governance, and prioritization in partnership with IT and business stakeholders.
  • Lead planning and delivery of enhancements, integrations, and new capabilities across the CRM ecosystem.
  • Partner with IT and vendors on solution design, delivery, testing, releases, and production support.
  • Oversee user acceptance testing, release readiness, and change adoption.
  • Ensure platform stability, scalability, and continuous improvement.
  • Drive adoption and effective use of CRM across Customer Service and Sales.
  • Partner with functional leaders to translate business needs into scalable platform solutions.
  • Establish feedback loops, usage insights, and improvement cycles to continuously raise platform impact.
  • Own CRM data quality, core process alignment, and key platform metrics.
  • Define and maintain core workflows, standards, and documentation.
  • Support reporting and insights that demonstrate business value and operational impact.
  • Provide direction and prioritization for a dotted-line analyst and cross-functional delivery resources.
  • Establish a clear operating cadence for roadmap planning, intake, prioritization, and delivery.
The Toolbox (Qualifications)
  • Bachelor’s degree required, Masters degree preferred.
  • 5+ years of experience in CRM, CX platforms, business systems, or digital product roles.
  • Proven experience owning a CRM or business platform roadmap as a product owner or platform lead.
  • Strong experience working with enterprise CRM platforms, SAP Sales and Service Cloud experience or certification strongly preferred.
  • Demonstrated ability to lead cross-functional delivery with IT, vendors, and business stakeholders.
  • Strong business acumen with the ability to translate strategy into executable platform roadmaps.
  • Excellent communication and stakeholder management skills at both operational and executive levels.
  • Experience driving adoption, change management, and business value from enterprise platforms.

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