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Crm Associate Jobs in Washington (NOW HIRING)

MyEyeDr.

Sr. IT CRM Developer

Vienna, VA · On-site

$140K - $160K/yr

Description About the role We are seeking a Sr. CRM Developer to lead the technical development and ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

Sr. IT CRM Developer

Vienna, VA · Hybrid

$140K - $160K/yr

Description About the role We are seeking a Sr. CRM Developer to lead the technical development and ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

Connsci

Sr. CRM Data Integration Lead

Gaithersburg, MD · On-site

Connsci is seeking a Senior CRM Data Migration & Integration Lead to join our growing organziation in support of one of our government customers. This individual will own the integrity of the data ...

Connsci

Sr. CRM Data Integration Lead

Gaithersburg, MD · On-site

$125K - $170K/yr

Connsci is seeking a Senior CRM Data Migration & Integration Lead to join our growing organziation in support of one of our government customers. This individual will own the integrity of the data ...

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Crm Associate information

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How much do crm associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for crm associate in Washington is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.62 per hour, depending on experience, location, and employer.

What does a CRM associate do?

A CRM Associate is responsible for managing and optimizing a company's Customer Relationship Management (CRM) system. Their duties include organizing customer data, analyzing customer interactions, supporting marketing campaigns, and ensuring data integrity within the CRM platform. They help improve customer engagement by segmenting audiences and personalizing communications. CRM Associates work closely with sales, marketing, and IT teams to ensure the CRM system supports business goals and enhances customer experiences.

What are the key skills and qualifications needed to thrive as a CRM associate?

To excel as a CRM Associate, you need a strong understanding of customer relationship management principles, data analysis, and marketing strategies, often supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in Excel and email marketing tools, is typically required. Attention to detail, strong communication, and problem-solving abilities are crucial soft skills that distinguish top performers. These skills and qualities are vital for building effective customer engagement, driving retention, and optimizing marketing efforts.

How does a CRM associate typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Associate plays a key role in bridging the gap between sales, marketing, and customer service teams. They work closely with sales to ensure customer data is accurate and leveraged for targeted outreach, and partner with marketing to help design and execute personalized campaigns. Regular communication and data sharing are essential, as CRM Associates often provide insights from customer analytics that inform campaign strategies and sales approaches. This cross-functional collaboration helps improve customer engagement, retention, and overall satisfaction.

What is the difference between Crm Associate vs Customer Service Representative?

AspectCrm AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with CRM softwareHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice setting, often in sales or marketing teamsCall centers, retail, or office environments
Employer & Industry UsageUsed in sales, marketing, and customer relationship managementUsed across various industries for customer support
Common Search & Comparison IntentUnderstanding CRM-related roles and responsibilitiesCustomer support roles and skills

The Crm Associate primarily focuses on managing customer relationships using CRM software within sales or marketing teams, while Customer Service Representatives handle direct customer interactions and support across various industries. Both roles require strong communication skills, but the Crm Associate emphasizes data management and relationship building, whereas Customer Service Representatives focus on resolving customer issues.

Is a CRM associate a good career?

A CRM associate role involves managing customer relationship management systems, analyzing customer data, and supporting marketing efforts. It can be a good career for those interested in data analysis, communication, and technology, with opportunities for advancement into roles like CRM manager or marketing analyst. The job often requires proficiency with CRM software and strong organizational skills.

What are the most commonly searched types of Crm jobs in Washington?

The most popular types of Crm jobs in Washington are:

What cities in Washington are hiring for Crm Associate jobs?

Cities in Washington with the most Crm Associate job openings:

Crm Associate jobs near you
Infographic showing various Crm Associate job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,036 per year, or $18.3 per hour.

Sr. Manager CRM Field Operations

AstraZeneca

Gaithersburg, MD • On-site

$136K - $205K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

AstraZeneca rating

8.4

Company rating: 8.4 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

23rd of 86 rated pharmaceutical

Job description

The Senior Manager, CRM Operations & Field Enablement is responsible for leading the day-to-day business operations and operational excellence of the CRM ecosystem for US Oncology. This role ensures the effective execution, optimization, adoption, and continuous operation of CRM capabilities that support field effectiveness and commercial execution.
Acting as the operational owner of CRM business-as-usual (BAU), this role partners closely with business stakeholders, IT, vendors, and field teams to ensure CRM capabilities are effectively deployed, supported, and continuously optimized to meet evolving business needs.
This role serves as a functional subject matter expert and trusted partner, translating business needs into operational solutions while ensuring seamless execution and a strong field experience.
Key Responsibilities
  • Lead the day-to-day operational management of CRM capabilities, ensuring business continuity, operational effectiveness, and user satisfaction.

  • Serve as the operational owner of CRM-related business processes, workflows, and support models.

  • Monitor CRM performance, identify operational gaps, and implement improvements to enhance field efficiency and user experience.

  • Ensure operational readiness and continuity for launches, field force changes, campaigns, and business priorities.

  • Execute CRM roadmap priorities in partnership with business stakeholders and cross-functional teams.

  • Manage CRM releases, enhancements, issue triage, testing, and operational deployment activities.

  • Translate business requirements into actionable operational solutions and system enhancements.

  • Maintain change control, documentation, and operational governance processes.

  • Act as primary operational liaison for field teams regarding CRM-related inquiries, processes, efficiencies, and support needs.

  • Drive adoption and operational pull-through of CRM capabilities through communications, training, and support.

  • Ensure field readiness and successful implementation of CRM enhancements and new initiatives.

  • Partner with Commercial Operations, IT, Marketing, Data & Analytics, Sales Leadership, and vendors to support execution of CRM capabilities.

  • Influence within the function to optimize processes, improve adoption, and address operational needs.

Essential Requirements:
  • Bachelor's degree.

  • 2+ years of experience in CRM platforms, including adoption, omnichannel engagement, large-scale implementations, and system integrations (e.g., Salesforce, Veeva, or equivalent).

  • Functional, operational knowledge. Strong understanding of sales processes and workflows

  • Strong commitment to customer success and user experience.

  • Hands-on experience with IQVIA/Salesforce/VEEVA ecosystem tools

Preferred Experience:
  • Advanced degree
  • 5 years of experience in CRM platforms, including adoption, omnichannel engagement, large-scale implementations, and system integrations (e.g., Salesforce, Veeva, or equivalent)
  • Pharma Industry Experience

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our outstanding and ambitious world.
Why AstraZeneca: Here, patient needs drive our decisions and fuel our courage to innovate. You will work with unexpected teams that combine diverse perspectives to deliver evidence-based materials that influence care for people living with rare and devastating diseases. We balance the energy of a nimble biotech mindset with the scale and resources of a global biopharma, pairing cutting-edge science with a culture that values kindness alongside ambition. Your expertise will shape how clinicians understand our medicines, and you will grow in a community that supports honest debate, cross-functional collaboration, and meaningful impact.
The annual base pay for this position ranges from $136,938 to $205,407. Our positions offer eligibility for various incentives-an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.
Date Posted
28-Aug-2026
Closing Date
03-Sep-2026
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.

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About AstraZeneca

Sourced by ZipRecruiter

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. A place built on courage, curiosity and collaboration - we make bold decisions driven by patient outcomes. Empowered to lead at every level, free to ask questions and take smart risks that write the next chapter for our pipeline and Oncology team. Make a meaningful impact that brings real benefits to society. By applying your knowledge of data, you will help to redefine our industry and ultimately save lives. Work with experts who share a common goal: to accelerate the potential of medicines and the science of tomorrow.

Industry

Pharmaceutical product wholesalers and pharmaceutical and medicine manufacturing

Company size

10,000+ Employees

Headquarters location

Cambridge, Cambridgeshire, GB

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