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Crm Associate Jobs in California (NOW HIRING)

Harper Group

CRM Lead

San Francisco, CA · On-site

$150K - $190K/yr

CRM Lead Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance - we're rebuilding the entire business as software, on a simple bet: turning expert ...

Sonsoft Inc

Sugar CRM

Sunnyvale, CA

Preferred At least 1 years of experience in Sugar CRM At least 1 year of experience with Object Oriented programming in PHP Experience of the Zend framework is a plus At least 1 year of web ...

Sonsoft Inc

Sugar CRM

Sunnyvale, CA · On-site

At least 1 years of experience in Sugar CRM * At least 1 year of experience with Object Oriented programming in PHP * Experience of the Zend framework is a plus * At least 1 year of web development ...

Sonsoft Inc

Sugar CRM

Sunnyvale, CA · On-site

Preferred At least 1 years of experience in Sugar CRM At least 1 year of experience with Object Oriented programming in PHP Experience of the Zend framework is a plus At least 1 year of web ...

Malbon

Senior Manager, CRM

Santa Monica, CA · Hybrid

Malbon is looking for a Senior CRM Manager to own and scale our customer communication channels, Email, SMS, and Push, with a clear mandate: drive revenue, retention, and lifetime value through best ...

New

Mattel

Sr CRM Coordinator

El Segundo, CA · On-site

You will work closely with the CRM Marketing Associates and Senior CRM Manager to support Digital Merchandising, Creative, Global Brand and National Account teams to deliver campaigns that meet ...

Mattel

Sr CRM Coordinator

El Segundo, CA

You will work closely with the CRM Marketing Associates and Senior CRM Manager to support Digital Merchandising, Creative, Global Brand and National Account teams to deliver campaigns that meet ...

Sonsoft Inc

Sugar CRM

Cupertino, CA · On-site

Preferred At least 1 years of experience in Sugar CRM At least 1 year of experience with Object Oriented programming in PHP Experience of the Zend framework is a plus At least 1 year of web ...

Mattel

Sr CRM Coordinator

El Segundo, CA · On-site

You will work closely with the CRM Marketing Associates and Senior CRM Manager to support Digital Merchandising, Creative, Global Brand and National Account teams to deliver campaigns that meet ...

L'oreal Usa

Manager- CRM (NYX)

El Segundo, CA · On-site

$90 - $120/hr

What You'll Do Lead, drive, and execute NYX Professional Makeup's CRM lifecycle strategy across direct messaging, the NYX Access loyalty program, data acquisition, promotional planning, cross ...

New

Sourcis Inc

Zoho CRM Expert

Folsom, CA · On-site

$36 - $38/hr

We need an expert in CRM systems like ZOHO as well as PHP, and PERL programming, who can navigate the previous code done and improve upon it. You will be designing, developing, maintaining, enhancing ...

Sourcis Inc

Zoho CRM Expert

Folsom, CA · On-site

$36 - $38/hr

We need an expert in CRM systems like ZOHO as well as PHP, and PERL programming, who can navigate the previous code done and improve upon it. You will be designing, developing, maintaining, enhancing ...

Sourcis Inc

Zoho CRM Expert

Folsom, CA · On-site

$36 - $38/hr

We need an expert in CRM systems like ZOHO as well as PHP, and PERL programming, who can navigate the previous code done and improve upon it. You will be designing, developing, maintaining, enhancing ...

Jobsbridge

Microsoft CRM Dynamics

Walnut Creek, CA · On-site

Contribute to the functional design and architecture of CRM development as well as integration points. Ability to participate in Agile/SCRUM based development and collaborate with Project Managers.

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Showing results 21-40

All JobsCrm Associate JobsCrm Associate Jobs in California

Crm Associate information

See California salary details

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How much do crm associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for crm associate in California is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.07 per hour, depending on experience, location, and employer.

What does a CRM associate do?

A CRM Associate is responsible for managing and optimizing a company's Customer Relationship Management (CRM) system. Their duties include organizing customer data, analyzing customer interactions, supporting marketing campaigns, and ensuring data integrity within the CRM platform. They help improve customer engagement by segmenting audiences and personalizing communications. CRM Associates work closely with sales, marketing, and IT teams to ensure the CRM system supports business goals and enhances customer experiences.

What are the key skills and qualifications needed to thrive as a CRM associate?

To excel as a CRM Associate, you need a strong understanding of customer relationship management principles, data analysis, and marketing strategies, often supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in Excel and email marketing tools, is typically required. Attention to detail, strong communication, and problem-solving abilities are crucial soft skills that distinguish top performers. These skills and qualities are vital for building effective customer engagement, driving retention, and optimizing marketing efforts.

How does a CRM associate typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Associate plays a key role in bridging the gap between sales, marketing, and customer service teams. They work closely with sales to ensure customer data is accurate and leveraged for targeted outreach, and partner with marketing to help design and execute personalized campaigns. Regular communication and data sharing are essential, as CRM Associates often provide insights from customer analytics that inform campaign strategies and sales approaches. This cross-functional collaboration helps improve customer engagement, retention, and overall satisfaction.

What is the difference between Crm Associate vs Customer Service Representative?

AspectCrm AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with CRM softwareHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice setting, often in sales or marketing teamsCall centers, retail, or office environments
Employer & Industry UsageUsed in sales, marketing, and customer relationship managementUsed across various industries for customer support
Common Search & Comparison IntentUnderstanding CRM-related roles and responsibilitiesCustomer support roles and skills

The Crm Associate primarily focuses on managing customer relationships using CRM software within sales or marketing teams, while Customer Service Representatives handle direct customer interactions and support across various industries. Both roles require strong communication skills, but the Crm Associate emphasizes data management and relationship building, whereas Customer Service Representatives focus on resolving customer issues.

Is a CRM associate a good career?

A CRM associate role involves managing customer relationship management systems, analyzing customer data, and supporting marketing efforts. It can be a good career for those interested in data analysis, communication, and technology, with opportunities for advancement into roles like CRM manager or marketing analyst. The job often requires proficiency with CRM software and strong organizational skills.

What are the most commonly searched types of Crm jobs in California?

The most popular types of Crm jobs in California are:

What cities in California are hiring for Crm Associate jobs?

Cities in California with the most Crm Associate job openings:

Crm Associate jobs near you
Infographic showing various Crm Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,143 per year, or $15.9 per hour.

CRM Lead

Harper Group

San Francisco, CA • On-site

$150K - $190K/yr

Full-time

Medical, Dental, Vision

Re-posted 12 days ago

Job description

CRM Lead
Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance - we're rebuilding the entire business as software, on a simple bet: turning expert human judgment into compute is one of the largest transitions left to make, and a trillion-dollar industry still run 90% by hand is the place to prove it. We've grown ~100x in the last year and we move at that speed - on-site, in person, long days, very high standards. Almost no one joins Harper for insurance; they join to build the company that replaces how it works.
The role
Acquisition gets a customer in the door; you own everything after. Harper has thousands of customers and adds ~1,000 more a month, and what happens after they sign matters as much as how they got here. Every gap in the lifecycle is a revenue leak: policies that lapse, referrals that never happen, customers who forget Harper exists until something breaks. You own the systems and campaigns that close those gaps and keep Harper indispensable - not just at renewal, but at every moment in between.
You're a CRM and lifecycle marketer who thinks in revenue, not sends - equal parts strategist and executor, designing a segmentation model in the morning and QA'ing a drip sequence in the afternoon. You report to the Head of Marketing and work hand-in-hand with the growth and product teams. Winning in 6-12 months looks like a measurably healthier customer base, a repeatable lifecycle playbook, and a CRM that's a revenue driver - not a support function.
What you'll do
  • Own the full CRM strategy. Design and run lifecycle programs that drive retention, upsell, cross-sell, and referrals across Harper's customer base.
  • Build and optimize automated sequences. Trigger-based, behavior-driven campaigns that reach customers at the right moment with the right message.
  • Find and close revenue leaks. Audit the journey for where policies lapse, engagement drops, or referrals stall - then build the programs that fix it.
  • Segment and personalize. Build audiences by industry, policy type, lifecycle stage, and engagement signal to drive relevance at scale.
  • Own referral and advocacy. Turn happy customers into a growth channel with structured referral and testimonial programs.
  • Drive measurable revenue. Tie every program to retention, LTV, and revenue impact - not vanity metrics.

Who you are
  • You've owned CRM end-to-end for a company with a large, active customer base - not just managed a tool.
  • You think in revenue terms: retention, expansion, referral, and reactivation - and you report on LTV and revenue, not open rates.
  • You've built segmentation strategies from scratch and can explain the logic behind every audience you create.
  • You're as comfortable writing the brief for a drip sequence as you are pulling cohort data to evaluate it.
  • You've worked in a fast-moving environment where you had to prioritize ruthlessly and ship quickly.
  • You believe the best CRM is invisible to the customer - it just feels like the company knows them.
  • You're based in San Francisco or willing to relocate.

The reality - read this before you apply
This is a revenue seat, measured in retention, LTV, and lifecycle-driven revenue - not opens, clicks, or sends. It's on-site in San Francisco, in person, long days, high standards. The customer base is thousands of businesses and growing every month, which means the leaks are real and they're yours to find and fix - often before anyone else notices them. You'll calibrate lifecycle programs against what the business actually needs at each moment, so the job is as much operational discipline and data judgment as it is marketing instinct.
This is explicitly not a batch-and-blast email role, and it isn't a place to manage a plan someone else owns. Almost no one takes it for insurance - they take it because owning the full post-acquisition relationship for a company growing ~100x, with a direct line to revenue, is a rare seat. If being measured that directly is the appeal, apply. If it's a deterrent, it won't get easier here.
Compensation & logistics
  • Salary: $150,000-$190,000, plus performance bonus and equity.
  • Location: On-site, San Francisco. Based here or willing to relocate.
  • Schedule: Monday-Friday, long days, in the building with the team.

Benefits
  • Uber commuter benefits
  • Meals provided - breakfast, lunch, and dinner
  • Snacks, drinks, and coffee stocked daily
  • Free gym membership
  • Health, dental, and vision insurance

Requirements
  • 5+ years of CRM or lifecycle marketing experience, with direct ownership of retention and engagement outcomes
  • Hands-on experience building automated campaigns in at least one major CRM or marketing automation platform (HubSpot, Salesforce Marketing Cloud, Klaviyo, Iterable, Braze, or comparable)
  • Proven track record improving retention, reducing churn, or increasing LTV through lifecycle programs
  • Strong analytical skills - comfortable working with customer data to segment audiences and measure campaign impact
  • Experience collaborating with product, sales, or customer success teams to align on lifecycle moments and messaging
  • Excellent written communication - able to brief and evaluate copy across a range of tones and formats
  • This is not a brand, content, or comms role

Nice to have
  • Experience in insurance, fintech, or another regulated industry with complex customer relationships
  • Familiarity with SMB customer bases and the triggers and behaviors unique to small business owners
  • Experience designing referral or advocacy programs
  • Working knowledge of data tools and CRM analytics (SQL, Looker, Mixpanel, or similar)
  • Background scaling CRM in a high-growth startup environment

Process
  • People screen - fit and alignment
  • Lead screen - skills and judgment
  • Super day - how you operate in real time

To apply
Send your resume and one lifecycle program you built that moved retention or revenue - what you built, and what it did.

Apply