Critical Facilities Manager Jobs (NOW HIRING)

The Job

The Critical Facilities Manager (CFM)isresponsibleforall aspects of data center management and operations throughout the year. They willfoster an unwavering attitude and commitment to safety and reliability within the Data Center as they build a team of Engineers, Technicians, and Assistant Managers, along with outside contractors, capable of achieving100% availability.

Responsibilities

• Manage the complete physical assetoftheoperation andmaintenance of the critical and noncritical data center infrastructure equipment and systems.

• Build a staff of qualified technicians andassistantmanagers with the necessary skill sets to delivertotalavailability (100% uptime)tocustomers.

• Manage power and cooling capacity andmonitorenvironmental conditions within thedatahalls.

• Resolve all electrical, mechanical,andfireprotectionsystem issues in the data center while minimizing risksand business impacts;communicateproblemsto management and customerspromptly.

• Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to,schedules, new business, projects, budgets,expansion,and staffing.

• Manage theonboardingofthenew site by working closely with the construction and operations teams to ensure a seamless transition from construction to operations,with a goal of 100% compliance with all standards, policies, and lease expectations.

• Manage day-to-day facilitiessupportstaff, including coaching and development programs.

• Oversee the development and accuracy of site-level operating procedures and other documentation.

• Manage oversight from preventive maintenance inspections andguidehow to address issues.

• Determineactionable items to addressqualitycontrol review results.

• Implement and develop standards for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center work.

• Audit all CMMS databases for accuracy and completeness, produce reports asrequiredat customer request, control system access,and user credentials.

• Customize planned maintenance procedures and schedules to follow best practices and OEM recommendations.

• Make space and power recommendations to the customer and manage power and cooling capacity and environmental conditions within the data halls.

• Responsible for working with thedirectortoidentify, document, and implement new policies and procedures as needed.

• Enforce strict adherence to Customer SLA parameters and Change Control activities;review and approve all system changes (set-points, thresholds, alarm-points, etc.) which couldimpactcustomer operations.

• Work closely with HR to identify, evaluate, and hire new employees; ensure new employees are onboardedpromptly.Identify, vet, and approve allsubcontractorswho will perform work on-site.

• Develop PM contractscopes of work, negotiate contract terms and conditions, and ensure contract terms are fulfilled.

• Foster open, respectful, and professional communication directly within the team as well as with co-workers/ teammates and leaders across the organization.

• Performs other duties as assigned.

Qualifications

• Bachelor's Degree in a relevant field of study, technical school with an emphasis on mission-critical operationsorhigh-performance manufacturing,relatedmilitary operations, or equivalent experience isrequired.

• 5+ years' experience inmission-criticalenvironmentsisrequired.

• 3+ years' direct management of non-exempt shift-based employees,required.

• Musthave a valid driver's license.

• Exceptional verbal and written communication skillsrequiredfor interacting with internal employees and leaders, and external contractors and customers.

• Exceptional analytical and decision-making skillsarerequiredfor understanding and evaluating complex problems, including analyzing asituation,identifyingsolutions, and selecting the best solution.

• Financial acumen,including the ability to create and understand budgets, financial analysis, and invoicing.

• Excellent leadership, communication, and stakeholder management skills.

• Ability tooperateeffectively in high-pressure, mission-critical environments.

• Abilityto read and understand complex drawings, systems,and other documentation.

Reports To
Director,Data Center Engineering

Location

On Site

Travel

Occasional travel between data centers may berequiredas needed.

Work Environment

This joboperatesin a data center, office, and shop environment. This role routinely uses standard maintenance equipment, including ladders, scissor lifts, forklifts, power tools, and voltmeters. While performing these duties, the employee will be exposed to hot and cold environments.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands,andliftup to50 pounds.