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Crisis Response Manager Jobs in California (NOW HIRING)

Crisis Counselor

Sacramento, CA · On-site

$24.90 - $32.37/hr

Accurately document all interactions in a CRM system * Collaborate with supervisors and mobile ... Participate in ongoing training, including 988 crisis response certification What We' re Looking ...

New

Crisis Counselor

Sacramento, CA · On-site

$24.90 - $32.37/hr

Accurately document all interactions in a CRM system * Collaborate with supervisors and mobile ... Participate in ongoing training, including 988 crisis response certification What We're Looking For

New

Crisis Counselor

Petaluma, CA · On-site

$24.04 - $26.54/hr

... case management duties as appropriate. ABOUT STEP PROGRAMS The STEP (Skills, Transitions ... Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training.

... response, recovery & review of PSec crisis situations. Responsibilities - Lead the adoption, implementation and continuous improvement of the global Physical Security crisis management programme ...

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Crisis Response Manager information

What are the key skills and qualifications needed to thrive as a Crisis Response Manager, and why are they important?

To thrive as a Crisis Response Manager, you need a background in emergency management, risk assessment, and a relevant degree or certifications such as Certified Emergency Manager (CEM). Familiarity with incident command systems (ICS), crisis management software, and communication platforms is crucial. Strong decision-making, calmness under pressure, and leadership are essential soft skills for coordinating teams and resources effectively. These competencies are vital to ensure a swift, organized, and effective response during high-stress crisis events, minimizing harm and restoring normalcy.

How does a Crisis Response Manager typically collaborate with other departments during a crisis situation?

A Crisis Response Manager works closely with various departments such as communications, legal, operations, and human resources to ensure a unified and effective response during emergencies. They coordinate information flow, delegate responsibilities, and facilitate real-time decision-making to mitigate the impact of the crisis. Regular cross-departmental meetings and clear protocols help ensure that all teams are aligned and prepared to respond swiftly and efficiently. Successful collaboration is crucial for minimizing disruption and maintaining organizational stability.

What is a Crisis Response Manager?

A Crisis Response Manager is a professional responsible for preparing for, responding to, and managing emergencies or critical incidents that could negatively impact an organization. Their duties include developing crisis management plans, coordinating response teams, communicating with stakeholders, and ensuring business continuity during and after a crisis. They work closely with leadership and external agencies to minimize damage and recover operations as quickly as possible. Strong communication, decision-making, and organizational skills are essential in this role.
What are the most commonly searched types of Crisis Response jobs in California? The most popular types of Crisis Response jobs in California are:
What job categories do people searching Crisis Response Manager jobs in California look for? The top searched job categories for Crisis Response Manager jobs in California are:
What cities in California are hiring for Crisis Response Manager jobs? Cities in California with the most Crisis Response Manager job openings:
Infographic showing various Crisis Response Manager job openings in California as of May 2026, with employment types broken down into 2% As Needed, 91% Full Time, 5% Part Time, and 2% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.
MCRT Administrator LCSW LPCC LMFT - Mobile Crisis Response 639

MCRT Administrator LCSW LPCC LMFT - Mobile Crisis Response 639

Telecare

Stockton, CA • On-site

$131.38K - $162.26K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago


Telecare Corporation rating

7.2

Company rating: 7.2 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

326th of 864 rated healthcare providers


Job description

Program Administrator - San Joaquin Mobile Crisis Response Team (MCRT)
This position is fully in person. No hybrid. No remote work. Program office is located at 2105 W. March Lane, Suite 2, Stockton, CA 95207.
At Telecare Corporation, we believe the strength of our organization sits in the hands of our leaders. We are seeking a California-licensed behavioral health leader to oversee Mobile Crisis Response Team (MCRT) Program #639 in Stockton, California - a high-impact community-based crisis program supporting individuals experiencing behavioral health emergencies across San Joaquin County.
This is an opportunity for a clinically strong, operationally savvy, recovery-oriented leader who thrives in fast-paced environments and is passionate about behavioral health crisis response, community partnerships, and building strong multidisciplinary teams.
Required Qualifications
  • Master's degree in Social Services or related behavioral health field
  • Current California licensure as an LCSW, LMFT, LPCC, PhD, or PsyD
  • Minimum two (2) years of post-licensure experience
  • Minimum two (2) years managing behavioral health services
  • Minimum two (2) years providing crisis management services
  • Experience supervising clinical or multidisciplinary staff
  • Experience with data collection systems, reporting, and operational oversight
  • Experience providing presentations, trainings, and community engagement
  • Employment is contingent upon successful completion of required background checks, health screenings, and license verification

Compensation
Expected starting salary range: $131,379.02 - $162,256.35
Starting pay is based on licensure, experience, and qualifications above minimum requirements. Geographic differentials apply.
What's In It for You
  • Nine (9) Paid Holidays, Paid Sick Leave
  • Free CEUs
  • Coaching, mentorship, and leadership development opportunities
  • Tuition discounts and company-sponsored scholarships
  • Comprehensive Medical, Dental, and Vision coverage
  • 401(k) and Employee Stock Ownership Plan (ESOP)

Why San Joaquin MCRT?
Community-Based Crisis Intervention
San Joaquin MCRT provides mobile behavioral health crisis response services to individuals experiencing acute psychiatric and behavioral health emergencies within the community. The program works collaboratively with county partners, healthcare systems, law enforcement, hospitals, and community agencies to deliver immediate crisis intervention and stabilization services.
Recovery-Centered Behavioral Health Services
The program utilizes a recovery-focused, person-centered approach that emphasizes stabilization, dignity, community integration, and reducing unnecessary hospitalization whenever possible. Services are designed to support individuals experiencing serious mental illness, behavioral health crises, and co-occurring conditions in the least restrictive environment.
High-Acuity, Fast-Paced Leadership
This program operates within complex, high-pressure community settings requiring a confident and responsive leader who can effectively support crisis teams, manage operational demands, navigate community partnerships, and lead through rapidly evolving situations.
Multidisciplinary Team Leadership
The Administrator oversees approximately 35 employees and leads a multidisciplinary behavioral health team focused on crisis intervention, clinical excellence, operational performance, and community collaboration.
Meaningful Community Impact
This role provides the opportunity to directly influence behavioral health crisis services within San Joaquin County while helping shape community-based alternatives to hospitalization and incarceration.
The Role: Program Administrator
The Program Administrator serves as the senior operational and clinical leader for San Joaquin MCRT. This leader is responsible for the overall success of the program while ensuring excellence across Telecare's Four Pillars of Performance:
  • Clinical Quality Excellence
  • Workforce Engagement
  • Customer Satisfaction
  • Financial Security

This role requires participation in a structured on-call rotation, remaining accessible and prepared to respond to crisis situations and operational needs within established protocols.
What You'll Do
Clinical & Crisis Leadership
  • Provide executive oversight of all clinical and operational aspects of MCRT #639
  • Lead crisis response operations and support field-based behavioral health interventions
  • Ensure regulatory compliance, quality assurance, and operational excellence
  • Provide clinical supervision and leadership to multidisciplinary staff
  • Conduct W&I 5150 Holds
  • Support crisis prevention and intervention practices
  • Oversee data collection, reporting systems, and operational analytics

Workforce & Culture
  • Recruit, mentor, develop, and retain a high-performing crisis response team
  • Foster a culture grounded in Telecare's mission, values, and recovery philosophy
  • Guide staffing models, workforce engagement, and accountability
  • Support leadership development and team performance initiatives

Community Partnerships
  • Serve as liaison to county agencies, healthcare systems, law enforcement, and community stakeholders
  • Represent MCRT #639 in meetings, trainings, presentations, and community forums
  • Adapt program operations to evolving county and community needs
  • Support collaboration across behavioral health and emergency response systems

Financial & Operational Oversight
  • Manage the program within approved budgetary parameters
  • Partner in operational and fiscal planning initiatives
  • Ensure responsible use of resources while maintaining high-quality service delivery

EOE AA M/F/V/Disability
If job posting references any sign-on bonus, internal applicants and applicants employed with Telecare within the previous 12 months may not be eligible.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Telecare

Sourced by ZipRecruiter

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.

Industry

Offices of mental health practitioners

Company size

1,001 - 5,000 Employees

Headquarters location

Alameda, CA, US

Year founded

1965

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