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Crisis Negotiator Jobs in Raleigh, NC (NOW HIRING)

POLICE OFFICER

Cary, NC ยท On-site

$65K - $89K/yr

Patrol Operations Criminal Investigations Real-time Information Center Regional SWAT Team Crisis Negotiations Team Drone Pilot Downtown Unit K-9 Mobile Field Force School Resources Disaster Response ...

POLICE OFFICER

Cary, NC ยท On-site

$65K - $89K/yr

Crisis Negotiations Team * Drone Pilot * Downtown Unit * K-9 * Mobile Field Force * School Resources * Disaster Response Team If you are committed to excellence, high quality service delivery ...

School Counselor

Wendell, NC ยท On-site

$35 - $47/hr

Provide crisis intervention, referrals, and responsive services for students experiencing personal, behavioral, or mental health concerns. * Analyze student data to identify needs and evaluate the ...

... 24/7 crisis intervention, intensive outpatient programming (IOP), as well as persistence ... Contract Negotiation & Renewal Management: You are confident managing renewals, scoping expansions ...

... enhance negotiations and denial prevention with payers. * Maintain timely documentation of ... crisis contacts and safe community living. * Interface with team to determine multidisciplinary ...

... enhance negotiations and denial prevention with payers. * Maintain timely documentation of ... crisis contacts and safe community living. * Interface with team to determine multidisciplinary ...

CPR, First Aid, and Crisis Prevention and Intervention (CPI) training preferred. * Ability to meet all fingerprinting, background-check, and district clearance requirements. Benefits: * Competitive ...

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Excellent customer service skills along with strong interpersonal skills, specifically in the areas of conflict negotiation and diffusion, problem solving, and crisis communication; * Ability to work ...

Customer Service Representative

Raleigh, NC ยท On-site

$14.25 - $19.50/hr

Excellent customer service skills along with strong interpersonal skills, specifically in the areas of conflict negotiation and diffusion, problem solving, and crisis communication; * Ability to work ...

Customer Service Representative

Raleigh, NC ยท On-site

$14.25 - $19.50/hr

Excellent customer service skills along with strong interpersonal skills, specifically in the areas of conflict negotiation and diffusion, problem solving, and crisis communication; Ability to work ...

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Excellent customer service skills along with strong interpersonal skills, specifically in the areas of conflict negotiation and diffusion, problem solving, and crisis communication; Ability to work ...

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Crisis Negotiator information

See Raleigh, NC salary details

$8

$37

$68

How much do crisis negotiator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for crisis negotiator in Raleigh, NC is $37.03, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $43.94 per hour, depending on experience, location, and employer.

What is a crisis negotiator?

Crisis negotiators are specially trained law enforcement professionals who communicate with individuals in high-stress situations, such as hostage takings, barricaded suspects, or suicide attempts. Their primary goal is to de-escalate tense situations and resolve them peacefully through dialogue and negotiation, rather than force. Crisis negotiators use active listening, empathy, and problem-solving skills to build rapport and persuade individuals to cooperate with law enforcement. They often work as part of a specialized team and receive extensive training in psychology, communication, and crisis intervention. Their work is critical to saving lives and maintaining public safety.

What does a crisis negotiator do?

Crisis negotiators work with a team of law enforcement officials to defuse potentially dangerous situations. You arrive at the scene to open and maintain communication with the suspect in an attempt to end the confrontation in a non-violent way; circumstances may include someone attempting suicide, threatening to blow up a building, or holding victims hostage. Communication is typically conducted over a secure phone line. You talk with the suspect calmly, trying to determine what you can do to have them stop what they are doing and come into police custody. Most crisis negotiators are police officers that are specially trained for these situations; when not called out to a critical scene, they conduct other police work.

What are the key skills and qualifications needed to thrive as a crisis negotiator, and why are they important?

To thrive as a Crisis Negotiator, you need a background in law enforcement or psychology, strong negotiation and communication abilities, and specialized training in crisis intervention. Proficiency with police radio systems, incident management tools, and completion of FBI or similar negotiation certification courses are typically expected. High emotional intelligence, patience, and the ability to remain calm under pressure are vital soft skills for this role. These competencies are crucial for de-escalating high-stress situations and ensuring the safety of all involved parties.

What are some common challenges crisis negotiators face during high-stress incidents, and how are they supported by their team?

Crisis negotiators often encounter high-pressure situations where emotions run high and outcomes are uncertain. One of the main challenges is maintaining clear communication and building rapport with distressed individuals while managing their own stress and staying calm under pressure. Negotiators typically work as part of a specialized team that includes tactical officers, mental health professionals, and supervisors, providing support and sharing critical information. Regular debriefings, ongoing training, and peer support are common practices to help negotiators process challenging incidents and improve their techniques.

What is the difference between Crisis Negotiator vs Hostage Negotiator?

AspectCrisis NegotiatorHostage Negotiator
CredentialsLaw enforcement or emergency services certification, negotiation trainingSpecialized law enforcement training, crisis intervention certification
Work EnvironmentPolice departments, emergency response teams, high-stress situationsHostage situations, barricade incidents, high-stakes negotiations
Employer & IndustryLaw enforcement agencies, federal agenciesPolice departments, SWAT teams, federal agencies

Both Crisis Negotiators and Hostage Negotiators work within law enforcement to resolve high-stakes situations through negotiation. While their roles overlap significantly, Hostage Negotiators specifically focus on hostage incidents, whereas Crisis Negotiators may handle a broader range of crises, including barricades and suicidal individuals. Both require specialized training, strong communication skills, and experience in high-pressure environments.

How much does a crisis negotiator make?

A crisis negotiator's salary typically ranges from $50,000 to $100,000 annually, depending on experience, location, and agency. Law enforcement agencies often require specialized training and may offer additional benefits or overtime pay for this role.

Is crisis negotiation a stressful job?

Crisis negotiation is a high-pressure role that requires managing intense situations, which can lead to significant stress for negotiators. The job involves emotional resilience, strong communication skills, and often unpredictable scenarios, making stress management an essential part of the profession.

What are the most commonly searched types of Crisis Negotiator jobs in Raleigh, NC?

The most popular types of Crisis Negotiator jobs in Raleigh, NC are:

What are popular job titles related to Crisis Negotiator jobs in Raleigh, NC?

For Crisis Negotiator jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Crisis Negotiator jobs?

Cities near Raleigh, NC with the most Crisis Negotiator job openings:

Infographic showing various Crisis Negotiator job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $77,031 per year, or $37 per hour.

POLICE OFFICER

Town of Cary

Cary, NC โ€ข On-site

$65K - $89K/yr

Full-time, Other

Re-posted 18 days ago


Job description

Description It's an exciting time to join the Cary Police Department as we are now hiring: Cadets Police Officer I (BLET certified officer) Police Officer II Master Police Officer Senior Police Officer Our salaries and benefits are the best in the region. Our hiring range starts at $65,104 for BLET certified officers and we consider years of law enforcement experience, military experience, educational background, and applicable certifications/qualifications to determine rank and salary up to $89,128. Contact the Cary PD Recruitment Office to learn more about why you'd be a great fit for our team and have all your questions answered.

Visit http://www.joincarypd.org/. Are you dedicated and eager to make a positive impact in the lives of others. Are you passionate about protecting and serving your community

Have you dreamed of being on a team all working towards these same goals. Then now is the time to join Cary Police. Our officers come from all walks of life just like the community we serve.

We hire amazingly talented people from a wide variety of backgrounds, not just because it's the right thing to do, but because it enhances our organizational culture, making us stronger as we innovate and improve the ways we serve Cary citizens. Cary is a progressive community of over 190,000 people on a continuous journey of challenging the standard of how local governments operate. We exist to build community and take care of people by embracing the individual differences, strengths and talents across the organization to pursue excellence, drive innovation, challenge ourselves and continuously improve.

The OneCary approach empowers each employee to have a voice in a collaborative, adaptive work environment between departments, thinking creatively and strategically together as a team. As a partner with the community, the Cary Police Department provides exemplary policing to ensure Cary remains one of the nation's safest cities. As part of our geo-policing philosophy, patrol officers are assigned to a district team on a 12-hour day or night shift (night shift teams receive a shift differential bonus to be paid quarterly).

We offer an excellent salary and benefits package that includes a Career Ladder program with several levels of advancement possibilities, enhanced by a candidate's educational background. Our agency also offers a variety of specialty units and opportunities that include: Patrol Operations Criminal Investigations Real-time Information Center Regional SWAT Team Crisis Negotiations Team Drone Pilot Downtown Unit K-9 Mobile Field Force School Resources Disaster Response Team If you are committed to excellence, high quality service delivery, leadership development and looking for a great place to work, this is the opportunity for you. Visit the Cary Police Department Recruitment website, www.joincarypd.org, for more information on how Cary Police leads the way

Additional Benefits Comprehensive leave and reimbursement program Night Shift Pay Differential Take Home Vehicle Program Career Ladder, enhanced by educational background Robust Leadership Development and Training options Performance-based increases annually Variety of Extra and Off Duty Opportunities ย  Typical Tasks Proactive Patrolling: Engage in regular patrols of assigned areas to deter criminal activity, ensuring a visible and active law enforcement presence in the community. Crime Prevention Initiatives: Actively participate in and lead community outreach programs, workshops, and crime prevention initiatives to build positive relationships and enhance public safety awareness. Emergency Response: Respond promptly to emergency calls, demonstrating quick decision-making and crisis management skills to handle a variety of situations effectively.

Investigative Excellence: Conduct thorough investigations of criminal activities, accidents, and incidents, utilizing advanced investigative techniques and technology to gather evidence and ensure case resolution. Traffic Enforcement: Enforce traffic laws through observation, radar use, and proactive measures, ensuring road safety and reducing traffic-related incidents. Community Engagement: Establish and maintain positive relationships with community members, local businesses, and organizations through regular interactions, community meetings, and outreach events.

Team Collaboration: Work collaboratively with fellow officers and law enforcement agencies to address complex issues, share information, and enhance overall public safety efforts. Professional Development: Actively participate in ongoing training programs, workshops, and skill-building activities to stay updated on the latest law enforcement practices, technology, and legal changes, fostering a culture of continuous improvement. Knowledge, Skills and Abilities Empathy: Understanding and empathizing with diverse community members.

Courage: Willingness to face danger and take smart risks to ensure public safety. Teamwork: Ability to collaborate with fellow officers and work effectively in a team. Conflict Resolution: Skill in de-escalating conflicts and resolving disputes peacefully and respectfully.

Problem Solving: Ability to assess situations quickly, make informed decisions, and resolve problems effectively. Criminal Justice: Familiarity with local, state, and federal laws and knowledge of investigative procedures and protocols. Effective Communication: Clear verbal and written communication that fosters trust and collaboration.

Interpersonal Skills: Building positive relationships within the community, colleagues, and other local agencies. Community Awareness: Understanding of local dynamics, cultural diversity, and other social factors impacting the area. Adaptability: Flexibility to adapt to changing situations, policies, and procedures.

Physical Requirements Work in the class requires considerable physical ability in order to maintain law enforcement certification. Work in this class is medium to heavy and requires exposure to the elements such as heat, cold and rain while wearing issued uniform, body armor and equipment. An employee in this class must not have a significant limitation of any major life activity in that work may include the physical ability to apprehend suspects.

This includes the physical ability to walk, run, stand for long periods, reach, climb, etc. Visual acuity is also necessary to read and write handwritten and typewritten reports and information. The employee must also be able to hear and speak normally in order to communicate with the public.

Minimum and Preferred Qualifications Any combination of education and experience (minimum of high school graduation) supplemented by additional training and experience in the law enforcement field. Rank will be determined based on the minimum qualifications at each level considering these factors. Requires possession of a valid driver's license.

Personal History Statement: Form F-3 As part of the application process for Police Officer, you are required to fill out the North Carolina Criminal Justice Education and Training Standards Commission (FORM F-3). This form can be found by clicking the "Personal History Statement F-3" link on the NC DOJ website at: https://ncdoj.gov/download/114/law-enforcement/373039/f-3-le-personal-history-statement-08-2026.pdf Forms that supplement the F-3 also are available at https://ncdoj.gov/law-enforcement-training/criminal-justice/forms-and-publications/#91-114-wpfd-law-enforcement-p1 Please complete this form prior to completing your Cary Application. It is recommended that you follow these steps for completing the F-3: Save the F-3 PDF form on your device first, then complete it

The 'form-fill' PDF will not retain your data if you fail to save the form first on your device. You do not need to notarize the document at this time. Simply fill out and attach.

Once completed, and as you are working on your town application, please attach the F-3 form to the Town's application. Prior to submitting your application, please ensure that you check and confirm that your fully completed F-3 is attached to your application. Conditions of Employment Requires successful completion of a physical and psychological exam, drug testing and background check (which may include criminal history check, motor vehicle records check, education verification and credit history review), Computer Voice Stress Analysis (CVSA) and satisfactory reference checks prior to employment.

Cary ensures equal employment opportunities (EEO) are provided to all employees and applicants for employment without regard to age, sex, race, color, religion, national origin, disability, political affiliation, marital status, veteran status, or genetic information.