ZipRecruiter

Log In

1

Crisis Manager Jobs in Decatur, GA (NOW HIRING)

InCommunity

LPN CRISIS

Jonesboro, GA

$24 - $32.75/hr

Administrative and operational management will be carried out by the Crisis Program Manager. Essential Job Duties and Responsibilities Clinical Nursing Care * Provide skilled nursing care including ...

GEORGIA COMMUNITY SUPPORT AND SOLUT

LPN CRISIS

Jonesboro, GA · On-site

$24 - $32.75/hr

Administrative and operational management will be carried out by the Crisis Program Manager. Essential Job Duties and Responsibilities Clinical Nursing Care * Provide skilled nursing care including ...

next page

Showing results 1-20

People also search for

All JobsCrisis Manager JobsCrisis Manager Jobs in Decatur, GA

Crisis Manager information

What are the key skills and qualifications needed to thrive as a Crisis Manager, and why are they important?

To thrive as a Crisis Manager, you need expertise in risk assessment, incident response, and business continuity planning, often supported by a degree in emergency management or a related field. Familiarity with crisis management software, incident command systems, and certifications such as Certified Emergency Manager (CEM) are typically required. Strong leadership, decision-making under pressure, and effective communication are vital soft skills for this role. These abilities enable rapid, coordinated responses that minimize harm and maintain organizational stability during emergencies.

How does a Crisis Manager typically collaborate with other departments during a high-stress incident?

A Crisis Manager works closely with various departments such as communications, legal, operations, and human resources to ensure a coordinated response during a crisis. They facilitate information sharing, delegate responsibilities, and ensure all teams are aligned with the crisis management plan. Effective collaboration is crucial for maintaining clear communication, minimizing confusion, and ensuring that the organization responds swiftly and appropriately to mitigate risks.

What does a Crisis Manager do?

A Crisis Manager is responsible for preparing for, responding to, and recovering from emergencies or unexpected events that could negatively impact an organization. Their duties include developing crisis management plans, coordinating communication during incidents, and ensuring business continuity. They work closely with leadership and various departments to minimize damage and help the organization return to normal operations as quickly as possible.

What jobs make $3,000 a month without a degree?

Crisis managers typically require experience and specialized training, but roles such as customer service representatives, administrative assistants, or sales associates can sometimes earn around $3,000 monthly without a degree. These positions often rely on skills, certifications, or on-the-job training rather than formal education.

What is the difference between Crisis Manager vs Emergency Response Coordinator?

AspectCrisis ManagerEmergency Response Coordinator
Required CredentialsOften requires a degree in emergency management, public safety, or related fields; certifications like ICS or FEMA are commonSimilar credentials; certifications like ICS, FEMA, or first responder training are typical
Work EnvironmentStrategic planning, coordination, and decision-making during crises; office and field settingsOn-the-ground response, coordination during emergencies; field and operational settings
Employer & Industry UsageUsed by corporations, government agencies, and NGOs for managing crisesPrimarily used by emergency services, fire departments, and disaster response teams

While both roles focus on managing emergencies, a Crisis Manager typically handles strategic planning and coordination during crises, often in an office setting. An Emergency Response Coordinator is more involved in on-the-ground response activities during actual emergencies. Both roles require similar credentials and are vital in their respective contexts.

What job categories do people searching Crisis Manager jobs in Decatur, GA look for? The top searched job categories for Crisis Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Crisis Manager jobs? Cities near Decatur, GA with the most Crisis Manager job openings:
Crisis Manager jobs near you
Infographic showing various Crisis Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 2% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.
Crisis & Referral Specialist

Crisis & Referral Specialist

Elevance Health

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Elevance Health rating

7.8

Company rating: 7.8 out of 10

Based on 331 frontline employees who took The Breakroom Quiz

163rd of 259 rated insurance

Job description

Anticipated End Date:

2026-06-26

Position Title:

Crisis & Referral Specialist

Job Description:

Crisis & Referral Specialist

Location : Seeking candidates that reside in the state of Georgia.


Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Work Schedule : We operate 24 hours a day, 7 days a week, 365 days out of the year. This is a 24-hour call center, we are hiring for all shifts to include weekends and holidays.Training will be conducted Monday-Friday 10:00am-6:30pm EST.

A proud member of the Elevance Health family of companies, Carelon Behavioral Health uses our powerful combination of experience, expertise, dedication and compassion to see what's possible and what's better. Born out of one of the largest healthcare systems organization in the United States, our rich history gives us a unique and valuable perspective on how to solve the most pressing healthcare challenges.

The Crisis & Referral Specialist is responsible for screening, assessing, training, and providing telephonic intervention/de-escalation for helpline callers using established protocols to determine an immediate course of action.

How you will make an impact :

  • Takes inbound calls, texts and chats from individuals needing support, services, or who may be in crisis.
  • Performs safety screenings and assessments to discern presence and acuity of risk to the safety of the individual or others.
  • Uses information provided by the caller and obtained during the screenings and assessments to accurately understand the individual's needs and develop a plan of action in collaboration with the individual.
  • Completes appropriate, timely, and accurate documentation of interactions in accordance with established criteria.
  • Provides linkage follow-up as directed to assure individual accessed services.
  • Coordinates with other agencies, organizations and individuals to insure optimal use of resources, services and natural support systems.
  • Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations.

Minimum Requirements :

  • Requires a HS diploma or the equivalent and a minimum of 1 year of experience in behavioral health or a minimum of 6 months of direct crisis experience to include screenings and assessments to determine appropriate interventions; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities & Experiences :

  • BS/BA degree in a mental health or other human services field and two years of experience working directly with individuals in need of behavioral health services strongly preferred.
  • Call Center experience preferred.
  • Crisis experience preferred.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

MED > Healthcare Role (Non-Licensed)

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.

What Elevance Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Elevance Health logo

About Elevance Health

Sourced by ZipRecruiter

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2004

Social media

FacebookTwitter

View All Elevance Health Jobs

Apply