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Crisis Line Jobs (NOW HIRING)

Compass Health Network

MO · On-site

$26.04/hr

As a Crisis Line Clinician with Compass Health Network, you'll provide immediate, person-centered support to individuals reaching out through our Disaster Line. You'll help identify needs, offer ...

Opportunityalliance

$23/hr

Crisis Support Specialist Maine Crisis Line Pay rate: $23 per hour (Remote optional - in Maine) The Opportunity Alliance is hiring Full-Time Crisis Support Specialist(s) to join the team with our ...

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How much do crisis line jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for crisis line in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Crisis Line Counselor, and why are they important?

To thrive as a Crisis Line Counselor, you need strong active listening, crisis intervention skills, and foundational knowledge in psychology or social work, often supported by relevant training or a degree. Familiarity with call center systems, documentation software, and sometimes certifications like Applied Suicide Intervention Skills Training (ASIST) are typically required. Outstanding empathy, emotional resilience, and clear communication are vital soft skills for effectively supporting individuals in distress. These skills ensure immediate, compassionate, and effective assistance to callers, ultimately promoting safety and mental well-being.

What are some common challenges faced by Crisis Line workers, and how can they manage stress while supporting callers in distress?

Crisis Line workers often encounter emotionally intense situations, including callers experiencing severe anxiety, depression, or suicidal thoughts. These conversations can be challenging and emotionally draining, especially when supporting multiple callers each shift. To manage stress, professionals are encouraged to participate in regular debriefing sessions, practice self-care routines, and utilize support from supervisors and peers. Many organizations also provide ongoing training and access to mental health resources to help staff maintain their well-being and resilience.

What is the difference between Crisis Line vs Crisis Counselor?

AspectCrisis LineCrisis Counselor
Required CredentialsHigh school diploma or equivalent; training providedOften requires relevant certifications or degrees in mental health or counseling
Work EnvironmentCall centers, remote or community-based settingsClinical settings, mental health clinics, or hospitals
Employer & IndustryNonprofits, mental health organizations, crisis centersHospitals, mental health clinics, private practices
Primary RoleProvide immediate emotional support via phoneOffer ongoing mental health counseling and treatment

While both roles focus on mental health support, Crisis Line staff primarily provide immediate assistance over the phone, often with minimal formal credentials. Crisis Counselors typically have specialized training or certifications and offer more in-depth mental health treatment in clinical settings. Understanding these differences helps in choosing the right career path or job search focus.

What is a crisis line?

A crisis line is a confidential telephone service that provides immediate support to individuals experiencing emotional distress, mental health crises, or thoughts of self-harm or suicide. Trained counselors or volunteers answer these calls and offer compassionate listening, practical assistance, and referrals to local resources. Crisis lines are available 24/7 in many areas and are designed to help people navigate difficult moments and connect them with the help they need.
More about Crisis Line jobs
What cities are hiring for Crisis Line jobs? Cities with the most Crisis Line job openings:
What are the most commonly searched types of Crisis Line jobs? The most popular types of Crisis Line jobs are:
What states have the most Crisis Line jobs? States with the most job openings for Crisis Line jobs include:
Crisis Line jobs near you
Infographic showing various Crisis Line job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 90% Full Time, 3% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,071 per year, or $20.7 per hour.
Crisis Line Clinician (Weekend/Days)

Crisis Line Clinician (Weekend/Days)

Compass Health Network

MO • On-site

$26.04/hr

Part-time

Posted 9 days ago

Compass Health Network rating

7.0

Company rating: 7.0 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

404th of 872 rated healthcare providers

Job description

Description
Be the calm voice that helps someone find hope in their hardest moment.
Schedule: Saturday & Sunday 8:00am-4:00pm.
 *Remote position, must be a Missouri resident.

As a Crisis Line Clinician with Compass Health Network, you’ll provide immediate, person-centered support to individuals reaching out through our Disaster Line. You’ll help identify needs, offer compassionate crisis intervention, and connect callers to services and resources that promote safety, stability, and hope.

This is a great opportunity for someone who thrives in a fast-paced, collaborative environment and is passionate about helping others through moments of crisis. You’ll play a vital role in supporting individuals in our rural communities and ensuring they have access to care—anytime, day or night.

Key Responsibilities
 • Provide trauma-informed and person-centered crisis intervention via phone
 • Assess caller needs, screen for safety, and connect to appropriate services or resources
 • Collaborate with internal and external providers to ensure coordinated care
 • Maintain accurate and timely documentation in compliance with agency standards
 • Participate in supervision and team meetings to support continuous improvement 

Requirements, Skills, Knowledge and Expertise
• Associate degree or completion of 60 college credit hours required
• Bachelor’s degree in social work, psychology or related field preferred

WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
  •  At least one (1) year of experience in behavioral health or human services if Associate degree is the highest degree obtained
  •  Working knowledge of DSM-V required
You’ll be a great fit for this role if you:
• Excel at active listening and communicating with empathy and professionalism
• Can remain calm and focused under pressure
• Are comfortable working independently while collaborating with a supportive team
• Believe in the power of connection and recovery for every individual you serve
• Are motivated by Compass Health Network’s mission to Inspire Hope. Promote Wellness.

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