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Crisis Line Jobs in Iowa (NOW HIRING)

Meskwaki Nation

Victim Advocate

Tama, IA · On-site

$42K - $59K/yr

Must be willing to be on call some evenings and weekends with a rotating crisis line. * Must be proficient in computer skills such as word processing, spreadsheet, internet, email, etc. * Must be ...

Sac and Fox Tribe of Iowa

Victim Advocate

Tama, IA · On-site

$42K - $59K/yr

Must be willing to be on call some evenings and weekends with a rotating crisis line. * Must be proficient in computer skills such as word processing, spreadsheet, internet, email, etc. * Must be ...

SNB

Mortgage Loan Closer

Sioux City, IA · On-site

Your work ensures borrowers reach the finish line with confidence--helping turn their mortgage into ... crisis -- and emerge as the region's most established and trustworthy locally owned bank. We ...

SNB

Mortgage Loan Closer

Sioux City, IA · On-site

Your work ensures borrowers reach the finish line with confidence-helping turn their mortgage into ... farm crisis - and emerge as the region's most established and trustworthy locally owned bank. We ...

Medical Solutions LTC

Travel LTC/SNF RN

George, IA · On-site

$1.8K - $2.4K/wk

Dedicated Recruiter and 24/7 Customer Care Line * Per Diem Allowance and Paid Travel * Licensure ... Crisis rates being offered. Must have 2 years experience in working LTC/SNF, Charge experience, AHA ...

Medical Solutions LTC

Travel LTC/SNF RN

George, IA · On-site

$1.8K - $2.4K/wk

Dedicated Recruiter and 24/7 Customer Care Line * Per Diem Allowance and Paid Travel * Licensure ... Crisis rates being offered. Must have 2 years experience in working LTC/SNF, Charge experience, AHA ...

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Crisis Line information

See Iowa salary details

$11

$19

$30

How much do crisis line jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for crisis line in Iowa is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.53 per hour, depending on experience, location, and employer.

What is a crisis line?

A crisis line is a confidential telephone service that provides immediate support to individuals experiencing emotional distress, mental health crises, or thoughts of self-harm or suicide. Trained counselors or volunteers answer these calls and offer compassionate listening, practical assistance, and referrals to local resources. Crisis lines are available 24/7 in many areas and are designed to help people navigate difficult moments and connect them with the help they need.

What are the key skills and qualifications needed to thrive as a crisis line counselor?

To thrive as a Crisis Line Counselor, you need strong active listening, crisis intervention skills, and foundational knowledge in psychology or social work, often supported by relevant training or a degree. Familiarity with call center systems, documentation software, and sometimes certifications like Applied Suicide Intervention Skills Training (ASIST) are typically required. Outstanding empathy, emotional resilience, and clear communication are vital soft skills for effectively supporting individuals in distress. These skills ensure immediate, compassionate, and effective assistance to callers, ultimately promoting safety and mental well-being.

What are some common challenges faced by crisis line workers, and how can they manage stress while supporting callers in distress?

Crisis Line workers often encounter emotionally intense situations, including callers experiencing severe anxiety, depression, or suicidal thoughts. These conversations can be challenging and emotionally draining, especially when supporting multiple callers each shift. To manage stress, professionals are encouraged to participate in regular debriefing sessions, practice self-care routines, and utilize support from supervisors and peers. Many organizations also provide ongoing training and access to mental health resources to help staff maintain their well-being and resilience.

What is the difference between Crisis Line vs Crisis Counselor?

AspectCrisis LineCrisis Counselor
Required CredentialsHigh school diploma or equivalent; training providedOften requires relevant certifications or degrees in mental health or counseling
Work EnvironmentCall centers, remote or community-based settingsClinical settings, mental health clinics, or hospitals
Employer & IndustryNonprofits, mental health organizations, crisis centersHospitals, mental health clinics, private practices
Primary RoleProvide immediate emotional support via phoneOffer ongoing mental health counseling and treatment

While both roles focus on mental health support, Crisis Line staff primarily provide immediate assistance over the phone, often with minimal formal credentials. Crisis Counselors typically have specialized training or certifications and offer more in-depth mental health treatment in clinical settings. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Crisis Line jobs in Iowa?

The most popular types of Crisis Line jobs in Iowa are:

What cities in Iowa are hiring for Crisis Line jobs?

Cities in Iowa with the most Crisis Line job openings:

Crisis Line jobs near you
Infographic showing various Crisis Line job openings in Iowa as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,455 per year, or $19.4 per hour.

Victim Advocate

Tama, IA • On-site

Meskwaki Nation
See more jobs at Meskwaki Nationexternal

$42K - $59K/yr

Full-time

Re-posted 26 days ago

Job description

JOB DESCRIPTION

JOB TITLE: Victim Advocate DEPARTMENT: Meskwaki Family Services

CLASSIFICATION: Non-Exempt

DUTIES AND RESPONSIBILITIES:

  • Provide direct services to victims of domestic violence and sexual assault.
  • Recruit, train, and maintain a group of volunteers who work as advocates with victims of domestic violence and sexual assault.
  • Provide victims information on legal services available for their protection, safety, and support.
  • Refer victims to community agencies and other resources such as shelters, job training, and family counseling.
  • Transport clients to and from necessary appointments including medical, legal, law enforcement, court, etc.
  • Provide crisis intervention to victims of domestic violence and sexual assault addressing immediate and long-term needs.
  • Coordinate and facilitate educational support groups for survivors.
  • Assist clients through and provide information of the criminal justice system.
  • Provide public education through public speaking and other means on safety and planning related to domestic violence, sexual assault, and related issues.
  • Attend conferences and workshops related to domestic violence and sexual assault.
  • Assist child welfare social workers in cases involving domestic violence and sexual assault.
  • Prepare monthly, quarterly, and annual reports, as required for grant.
  • Assist needs assessment and research necessary to further develop the domestic violence and sexual assault programs.
  • Other duties as assigned.

REQUIREMENTS:

  • Associate's Degree in Criminal Justice, Counseling, Public Health, Social Work, Psychology or related field and some personal or professional experience with advocacy or case management, family violence intervention, counseling, and/or crisis intervention OR an equivalent combination of education and experience.
  • Preferred Bachelor's Degree
  • Willingness to participate in certification trainings with Iowa Coalition Against Sexual Assault and Iowa Coalition Against Domestic Violence.
  • Experience in grant writing and reporting is desirable.
  • Must possess a valid driver's license.
  • Willingness to learn and incorporate skills in the cultural context of the Meskwaki community.
  • Must submit to and successfully complete a background investigation.
  • Must have strong oral and written communication skills and positive interpersonal relationships skills.
  • Must be willing to be on call some evenings and weekends with a rotating crisis line.
  • Must be proficient in computer skills such as word processing, spreadsheet, internet, email, etc.
  • Must be willing and able to travel.

SUPERVISION:

  • Supervised by the RISE Manager

SALARY LEVEL:

  • Annual Salary Range: $42,036-$59,030

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