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Crisis Line Jobs in Georgia (NOW HIRING)

UHS

DIR - ASSESSMENT/REFERRAL BH

Lawrenceville, GA · On-site

Ensure all intake and/or crisis line calls are answered promptly, professionally, and courteously * Coordinate the provision of psychiatric and chemical dependency assessments * Maintain positive ...

Crisis Text Line Inc

Aselo Partnerships Lead

Atlanta, GA · On-site +1

$89K - $109K/yr

We also partner closely with Crisis Text Line so that helplines can access a complementary set of solutions through a single relationship. The Opportunity The Aselo Partnerships Lead will grow this ...

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Crisis Line information

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$10

$17

$27

How much do crisis line jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for crisis line in Georgia is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.46 per hour, depending on experience, location, and employer.

What is a crisis line?

A crisis line is a confidential telephone service that provides immediate support to individuals experiencing emotional distress, mental health crises, or thoughts of self-harm or suicide. Trained counselors or volunteers answer these calls and offer compassionate listening, practical assistance, and referrals to local resources. Crisis lines are available 24/7 in many areas and are designed to help people navigate difficult moments and connect them with the help they need.

What are the key skills and qualifications needed to thrive as a crisis line counselor?

To thrive as a Crisis Line Counselor, you need strong active listening, crisis intervention skills, and foundational knowledge in psychology or social work, often supported by relevant training or a degree. Familiarity with call center systems, documentation software, and sometimes certifications like Applied Suicide Intervention Skills Training (ASIST) are typically required. Outstanding empathy, emotional resilience, and clear communication are vital soft skills for effectively supporting individuals in distress. These skills ensure immediate, compassionate, and effective assistance to callers, ultimately promoting safety and mental well-being.

What are some common challenges faced by crisis line workers, and how can they manage stress while supporting callers in distress?

Crisis Line workers often encounter emotionally intense situations, including callers experiencing severe anxiety, depression, or suicidal thoughts. These conversations can be challenging and emotionally draining, especially when supporting multiple callers each shift. To manage stress, professionals are encouraged to participate in regular debriefing sessions, practice self-care routines, and utilize support from supervisors and peers. Many organizations also provide ongoing training and access to mental health resources to help staff maintain their well-being and resilience.

What is the difference between Crisis Line vs Crisis Counselor?

AspectCrisis LineCrisis Counselor
Required CredentialsHigh school diploma or equivalent; training providedOften requires relevant certifications or degrees in mental health or counseling
Work EnvironmentCall centers, remote or community-based settingsClinical settings, mental health clinics, or hospitals
Employer & IndustryNonprofits, mental health organizations, crisis centersHospitals, mental health clinics, private practices
Primary RoleProvide immediate emotional support via phoneOffer ongoing mental health counseling and treatment

While both roles focus on mental health support, Crisis Line staff primarily provide immediate assistance over the phone, often with minimal formal credentials. Crisis Counselors typically have specialized training or certifications and offer more in-depth mental health treatment in clinical settings. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Crisis Line jobs in Georgia?

The most popular types of Crisis Line jobs in Georgia are:

What cities in Georgia are hiring for Crisis Line jobs?

Cities in Georgia with the most Crisis Line job openings:

Crisis Line jobs near you
Infographic showing various Crisis Line job openings in Georgia as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,368 per year, or $17.5 per hour.

PT Weekend/Holiday Shelter Advocate

Crisis Line and Safe House of Central Georgia, Inc

Macon, GA • On-site

$15/hr

Part-time

Re-posted 9 days ago

Job description

Benefits:
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

The Shelter Advocate at Crisis Line & Safe House of Central Georgia serves as the motivator, mentor, and supervisor working with clients and ensures that each client is given every opportunity to gain a life free of domestic violence.
Essential Job Functions as Shelter Advocate:
  • Serves as shift staff member on weekends and holidays (3pm-11pm)
  • Manages day to day operations during shift (3pm-11pm)
  • Keeps shelter safe and secure at all times, is responsible for the safety of residents
  • Answers crisis calls during shift
  • Collects and maintains detailed statistical data pertaining to all calls
  • Provides crisis intervention and referrals for clients
  • Screens client appropriateness for shelter entrance when admission is needed and contacts on-call staff as needed
  • Completes intake of in-coming clients and children
  • Completes all resident paperwork
  • Provides verbal, positive support for clients
  • Instructs, supervises, and helps implement housekeeping chores required of residents
  • Resolves client conflicts and misconduct when necessary
  • Helps clients adjust to communal living
  • Keeps all records for attending shift, with complete documentation and information for Shelter Manager and other staff
  • Records all material donations
  • Performs clerical tasks as requested by Shelter Manager
  • Attends to other duties as may be assigned
  • Maintains confidential client files and agency statistics for program
  • Serves as an active and supportive team member and participates in work processes as identified
  • Maintains communication with Shelter Manager and alerts her to any major problems or high-risk situations

Non-essential Job Functions:
  • Assists in office coverage when necessary
  • Assists in other areas such as shelter advocacy when needed

Requirements of Position Applicants:
  • Possess a background in victim advocacy
  • Possess an understanding of domestic violence dynamics
  • Able to work independently
  • Able to utilize the resources available both in the community and in-house.
  • Obtain CPR/ First Aid Training
  • Pass criminal background check
  • Willing to submit to random drug screenings
  • Willing to adhere to all shelter policies and procedures

Other Skills/Abilities:
  • Organizational skills
  • Problem solving skills
  • Ability to learn to use TTY machine
  • Ability to use all office equipment (Microsoft included)

Compensation: $15.00 per hour
About Us
Crisis Line & Safe House is a nonprofit agency serving family violence, sexual assault, and stalking victims and their children in a seven-county area in Central Georgia, including Bibb, Crawford, Houston, Jones, Monroe, Peach, and Twiggs counties.

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