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How much do crisis first responder jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for crisis first responder in the United States is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What is a crisis first responder?

Crisis First Responders are trained professionals who provide immediate assistance and support to individuals experiencing acute mental health crises, traumatic events, or other emergencies. They are often the first point of contact in situations like natural disasters, accidents, or mental health emergencies, working to stabilize individuals and connect them with appropriate care. Their duties may include de-escalating situations, offering psychological first aid, and coordinating with other emergency services. Crisis First Responders play a crucial role in ensuring safety and facilitating access to further help.

What skills and qualifications are needed to be a crisis first responder?

To thrive as a Crisis First Responder, you need strong crisis intervention skills, a background in emergency response or mental health, and relevant certifications such as CPR, First Aid, or specialized crisis intervention training. Familiarity with communication tools, dispatch systems, and incident reporting software is typically required. Exceptional emotional resilience, quick decision-making, and effective communication are vital soft skills for this role. These skills and qualities are crucial for delivering immediate, effective support and ensuring safety during high-pressure, unpredictable emergencies.

What challenges do crisis first responders face during emergency situations and how are they addressed?

Crisis First Responders often encounter high-pressure environments where they must make quick decisions, manage intense emotions, and ensure the safety of everyone involved. One unique challenge is maintaining clear communication and composure amidst chaos, which is essential for effective intervention and support. Many organizations provide specialized training in de-escalation techniques, stress management, and teamwork to help responders navigate these challenges. Additionally, regular debriefings and access to mental health resources are common industry practices to support responders' well-being.

What is the difference between Crisis First Responder vs Emergency Medical Technician?

AspectCrisis First ResponderEmergency Medical Technician
CertificationsCPR, First Aid, Crisis InterventionEMT-Basic, CPR, First Aid
Work EnvironmentEmergency scenes, community outreach, mental health crisesAmbulances, hospitals, emergency scenes
Employer & IndustryPublic safety agencies, mental health servicesAmbulance services, hospitals, EMS providers

While both Crisis First Responders and Emergency Medical Technicians respond to emergencies, Crisis First Responders focus on mental health crises, de-escalation, and community support, often working in diverse environments. EMTs primarily provide medical care and transport patients in emergency medical situations. The roles overlap in emergency response but differ in scope and training focus.

How to become a crisis first responder?

To become a crisis first responder, individuals typically need to complete specialized training such as CPR, first aid, and crisis intervention, often provided by organizations like the Red Cross or local emergency services. Certification in emergency response and relevant skills in communication and stress management are also important, along with meeting any age or background requirements set by employers or certifying bodies.

Is there a shortage of crisis first responders?

There is a growing demand for crisis first responders due to increased awareness of mental health and emergency response needs. Many regions are experiencing shortages, leading to efforts to recruit and train more personnel, often requiring certifications such as CPR and crisis intervention training.

What cities are hiring for Crisis First Responder jobs?

Cities with the most Crisis First Responder job openings:

What states have the most Crisis First Responder jobs?

States with the most job openings for Crisis First Responder jobs include:

What are popular job titles related to Crisis First Responder jobs?

For Crisis First Responder jobs, the most frequently searched job titles are:

Infographic showing various Crisis First Responder job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,018 per year, or $21.6 per hour.

Crisis Responder

Mendota Heights, MN • On-site

Nexus Family Healing
Offices of Mental Health Practitioners • 1 - 5K employees
Learn more about Nexus Family Healingexternal

$52K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 24 days ago

Nexus Family Healing rating

7.5

Company rating: 7.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Description:

Nexus Family Healing is excited to add Crisis Responders for its innovative Family Response and Stabilization Services (FRSS) program!


This program crisis provides response and stabilization services to Hennepin County families with youth ages 0-18 everyday, 365 days a year, 24/7! Crisis need is defined by the family and services are driven by family’s cultural, community and clinical needs. Our Family Response Team de-escalates and addresses the immediate concern with the goal of responding in-home within one hour.


Our Family Response Team connects family with other supports with option of eight-week stabilization services to help promote well-being of the family.


At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.


Location, Schedule and Pay:

  • Weekends required (approximately once a month)
  • Hiring full-time, 40 hours per week
  • Scheduling 24/7 - mix of some overnights, some days, some evenings
  • $52,000 per year
  • Mendota Heights, MN
  • This is an on-the-road position requiring community work, in-home work and office work

Nexus’ Comprehensive Benefits Include:

  • Four weeks paid time off (PTO) in the first year of employment
  • Multiple options for health insurance coverage
  • No-cost life insurance
  • Short/long-term disability insurance
  • 401k match
  • NEW – Talkspace Therapy Benefit for the whole family
  • NEW – Hinge Health Benefit for the whole family
  • NEW – Carrot Fertility Benefit
  • Tuition assistance and training opportunities
  • Advancement pathways and internal promotion
  • And much more!

Position Summary: The Family Responder assists eligible clients and their families at times of difficulty and in crisis. Responders support the child/youth and family system in various settings (hospitals, home, school, childcare, etc.) through assessment of needs and providing a plan with access to needed medical, social, and educational services that promote stability, healthy family functioning, and keeping the family unit together. The Family Responder aligns themselves with the client, their experiences and needs and always within their culture, and community. Family Responders are guided by the Program Lead and supervised by a clinical supervisor.


Responsibilities:

  • Believes in and is inspired by the power of community work; delivers best-practice service throughout community settings as needed
  • Identifies resources available and shares knowledge with family and providers on trauma exposure, its impact, and trauma focused
  • Creates a high-touch experience for every client and family served and provides a timely response to requests for service
  • Screens for trauma exposure and difficulties to be addressed and demonstrates competence in using screening tool results to enhance outcomes
  • Develops and maintains community contacts and resource building with liaison relationships for seamless referrals
  • Establishes a plan for families based on assessment with clinical supervisor oversight and emphasizes continuity of care and collaboration across youth service
  • Communicates with client’s family and team regarding crisis support and stabilization
  • Connects family system to resources with a warm hand-off in the determined priority areas; links client or family to crisis services if required
  • Understands the potential for secondary traumatic stress and practices self-care strategies to mitigate these effects
  • Exhibits clear, professional, respectful, and effective communication when interfacing with clients, coworkers, families, and external contacts and willingly shares knowledge, information and resources
  • Emphasizes and supports cultural connections and supports multiple modalities of healing
  • Provides complete and required documentation, within established timelines relating to planning and stabilization
  • Complies with local office procedures for referrals and service; maintains high degree of ethical conduct, integrity, and confidentiality
  • Recognize and value cultural differences in all aspects of work and service delivery
Requirements:

Required Education and Qualifications:

  • Bachelor’s degree in a helping field such as Social Work, Counseling or other Human Service field required
  • 1+ years’ experience in crisis assessment and de-escalation, behavioral intervention, and/ or direct work with youth and families.
  • Valid driver’s license and car insurance
  • Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
  • Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
  • Must successfully pass a DHS criminal background check.

Preferred Qualifications:

  • Experience in crisis/mobile/residential or community work with children/youth and families
  • Experience working within home and/or community settings
  • Experience working in diverse communities and populations
  • Bilingual candidates encouraged to apply! (Spanish and Somali speaking preferred)

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Our ICARE Values:

  • Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
  • Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
  • Agility: Exhibiting flexibility and adapting quickly
  • Responsiveness: Being quick, positive, and accurate
  • Excellence: Demonstrating quality results that surpass ordinary standards

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!

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