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Crisis Counseling Jobs (NOW HIRING)

SUMMARY OF POSITION This is a hybrid position providing crisis counseling to individuals effected by a natural disaster in their community. Under the administrative and clinical supervision of the ...

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VOLUNTEER Crisis Hotline Counselor

Buffalo, NY · On-site

$21 - $27.25/hr

We are seeking compassionate and dedicated individuals to serve as Volunteers with our Crisis Counseling Program to support our mission of providing immediate, life-saving support to individuals in ...

Crisis Counselor, CCP Grant-2

Saint Louis, MO

$21.25 - $27.50/hr

Crisis Counselor, CCP Location: Saint Louis, Missouri Department: CB Adult Community Services ... Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation ...

Crisis Counselor, CCP Grant-2

Saint Louis, MO · On-site

$21.25 - $27.50/hr

This position offers... • Employee Assistance Program - 24/7 counseling services, legal ... Crisis Counseling Program (CCP) at community events, meetings, and outreach activities. • ...

Provides triage, crisis counseling and linkage on-demand in any setting in which a crisis is occurring including homes, schools, or community based setting within 60 minute on-site response time ...

Provides triage, crisis counseling and linkage on-demand in any setting in which a crisis is occurring including homes, schools, or community based setting within 60 minute on-site response time ...

SUMMARY OF POSITION This is a hybrid-remote position providing crisis counseling to individuals effected by a natural disaster in their community. Under the administrative and clinical supervision of ...

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Crisis Counseling information

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$26K

$66.1K

$174.5K

How much do crisis counseling jobs pay per year?

As of Jul 30, 2026, the average yearly pay for crisis counseling in the United States is $66,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What are some common challenges crisis counselors face, and how can they manage stress in this role?

Crisis counselors often encounter emotionally intense situations and may work with clients experiencing acute distress or trauma. This can lead to compassion fatigue or burnout if not managed properly. To cope, counselors are encouraged to participate in regular supervision, practice self-care, and utilize organizational resources such as peer support groups or mental health days. Many teams foster a collaborative environment, allowing colleagues to debrief and support one another, which helps mitigate stress and maintain resilience in this demanding field.

What qualifications do you need to be a crisis counselor?

To become a crisis counselor, individuals typically need a relevant bachelor's degree in psychology, social work, or a related field, along with training in crisis intervention. Certification such as the Crisis Prevention and Intervention (CPI) or Mental Health First Aid is often required or preferred, and strong communication and emotional resilience are essential skills for the role.

What skills do you need to be a crisis counselor?

Crisis counselors need strong communication and active listening skills to effectively support individuals in distress. Empathy, emotional resilience, problem-solving abilities, and the ability to remain calm under pressure are essential, along with relevant certifications such as crisis intervention training or mental health first aid. Familiarity with mental health resources and confidentiality protocols is also important.

What field of counseling makes the most money?

In counseling, clinical psychologists and psychiatrists tend to earn the highest salaries, often exceeding $100,000 annually, due to advanced degrees and licensure requirements. Crisis counseling typically offers lower compensation compared to these specialized mental health roles, but salaries can vary based on experience, location, and work setting.

What is the difference between Crisis Counseling vs Mental Health Counseling?

AspectCrisis CounselingMental Health Counseling
Required CredentialsTypically requires a bachelor's or master's degree in counseling or psychology; licensure varies by stateRequires a master's degree in counseling, psychology, or social work; state licensure often necessary
Work EnvironmentImmediate, short-term intervention settings such as crisis centers, hospitals, or helplinesLong-term therapy settings including clinics, private practices, or hospitals
Employer & Industry UsageHospitals, crisis centers, emergency services, mental health agenciesPrivate practices, mental health clinics, hospitals, community agencies

While both Crisis Counseling and Mental Health Counseling involve supporting individuals with mental health issues, crisis counselors focus on immediate, short-term intervention during emergencies. Mental health counselors provide ongoing therapy for broader mental health concerns. The roles often overlap in credentials and work environments, but their primary focus and duration of care differ.

What is crisis counseling?

Crisis counseling is a short-term intervention designed to help individuals cope with immediate emotional distress or trauma resulting from a crisis situation, such as a natural disaster, loss, or personal emergency. The goal is to provide support, stabilize emotions, and help people develop coping strategies to manage their current situation. Crisis counselors do not provide long-term therapy but instead focus on immediate problem-solving and resource referral. They often work in settings like hotlines, hospitals, schools, or community centers and may assist with safety planning and connecting clients to further mental health resources if needed.

What are the key skills and qualifications needed to thrive as a Crisis Counselor, and why are they important?

To thrive as a Crisis Counselor, you need a background in psychology or social work, crisis intervention training, and often a relevant certification such as Certified Crisis Counselor (CCC). Familiarity with crisis management hotlines, case management systems, and mental health assessment tools is typically required. Strong active listening, emotional resilience, and the ability to remain calm under pressure are essential soft skills in this role. These abilities ensure effective support for individuals in crisis, enabling timely intervention and promoting safety and well-being.
More about Crisis Counseling jobs
What cities are hiring for Crisis Counseling jobs? Cities with the most Crisis Counseling job openings:
What states have the most Crisis Counseling jobs? States with the most job openings for Crisis Counseling jobs include:
Infographic showing various Crisis Counseling job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 79% Full Time, 18% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,097 per year, or $31.8 per hour.

988 Lifeline Crisis Counseling Specialist

Crisis Services

Buffalo, NY • On-site

$22.04 - $25.81/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

Crisis Services is looking to add experienced crisis counseling professionals to our team. We are seeking Crisis Counseling Specialists who are available to work onsite in our offices during the day or overnight and are interested in supporting our mission to provide crisis support to anyone in need.
Who we are:
Crisis Servicesis a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration.
What we offer:
  • Competitive pay including regular annual increases
  • Paid training and professional development opportunities
  • CWA Local 1122 union membership
  • Generous paid time off and paid meal breaks
  • Employee self-care and wellness supports including Calm app subscription for all employees and their family members
  • Quiet Room, Exercise Room and Lactation Room onsite
  • Great health insurance coverage w/generous employer premium contribution
  • $300/year Flexible Spending Account provided by agency
  • Access to dental, vision and other ancillary insurance coverage options
  • 403(b) plan w/employer match after one year of service
  • Eligibility for Public Service Loan Forgiveness program

About this opportunity:
The Crisis Counseling Specialist assures the seamless availability and delivery of crisis phone and chat counseling (including lethality assessment), supportive counseling, and information and referral to individuals who contact Crisis Services 24-hour hotline, Chautauqua County 24-hour hotline, 988 Lifeline, Chat Platform and all other dedicated lines in the Crisis Counseling Program.
Job Type:
  • Full- and Part-Time positions available

Schedule:
  • Weekend Days (9a-5p)
  • Evenings (4p-12a)

Pay:
  • $22.04 - $25.81 per hour*, exact rate will be based on experience/education per collective bargaining agreement

  • PLUS, shift differentials for:
    • Weekend Days (8a-6p) - additional $0.96/hour
    • Evenings (4p-12a) - additional $3.00/hour

Work Setting:
  • On-site in Buffalo, NY

What you will bring to this position:
Crisis Counseling Specialist Level II
  • Master's degree from an accredited college and/or university in human service field, social work or relevant field.
  • Licensure in Social Work (LMSW or LCSW) OR licensure in Mental Health Counseling (LMHC) required.
  • Must possess strong knowledge of mental health and suicide dynamics and effects, public awareness and crisis prevention and intervention services.
  • Superior knowledge of HIPAA laws/regulations with regard to protected health information; code of ethics, confidentiality and privacy principles.
  • Ability to manage multiple tasks and establish priorities in a rapidly changing and fast paced environment.
  • Intermediate computer skills.

Crisis Counseling Specialist Level I
  • Bachelor's degree from an accredited college and/or university in human service field, social work or relevant field, or equivalent experience.
  • Must possess strong knowledge of mental health and suicide dynamics and effects, public awareness and crisis prevention and intervention services.
  • Superior knowledge of HIPAA laws/regulations with regard to protected health information; code of ethics, confidentiality and privacy principles.
  • Ability to manage multiple tasks and establish priorities in a rapidly changing and fast paced environment.
  • Intermediate computer skills.

Ready for the toughest job you'll love coming back to?
Our employees are what make Crisis Services the pinnacle of crisis care for our community. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Join our team of passionate people making a difference.
EEO STATEMENT:
Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.