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Credit Repair Customer Service Jobs (NOW HIRING)

MSI Credit Solutions

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Credit Repair Specialist

Dallas, TX · On-site

$83K - $405K/yr (+ commission)

Educate prospects on the credit repair process, including how our services can benefit them ... Proficiency in CRM software and Microsoft Office Suite. Benefits: * Awesome and Rewarding ...

MSI Credit Solutions

Credit Consultant

Dallas, TX · On-site

$72K - $390K/yr

Document all sales activities and client interactions accurately in the CRM * Stay up to date about ... services or credit repair industry. * Above average communication skills, with the ability to ...

MSI Credit Solutions

Credit Consultant

Dallas, TX · On-site

$72K - $390K/yr

Document all sales activities and client interactions accurately in the CRM * Stay up to date about ... services or credit repair industry. * Above average communication skills, with the ability to ...

Star Stellar Credit Repair Solutions

Credit Repair company looking for energetic sales representatives to actively seek out and engage customer prospects. You will provide appropriate solutions for every customer in order to drive ...

Star Stellar Credit Repair Solutions

Credit Repair company looking for energetic sales representatives to actively seek out and engage customer prospects. You will provide appropriate solutions for every customer in order to drive ...

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Credit Repair Customer Service information

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How much do credit repair customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for credit repair customer service in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What does a credit repair customer service representative do?

A Credit Repair Customer Service representative assists clients in understanding and improving their credit reports. They help identify errors or inaccuracies on credit reports, dispute incorrect information with credit bureaus, and provide guidance on steps to boost credit scores. Representatives also answer client questions, explain credit repair processes, and offer support throughout the credit repair journey. Their goal is to help clients achieve better financial standing through improved credit.

What are the key skills and qualifications needed to thrive as a credit repair customer service representative?

To thrive as a Credit Repair Customer Service representative, you need a strong understanding of credit laws, dispute processes, and customer account management, usually supported by prior customer service experience. Familiarity with CRM software, credit report analysis tools, and compliance regulations such as the Fair Credit Reporting Act (FCRA) is essential. Outstanding communication, patience, and problem-solving skills help build trust and effectively resolve client concerns. These abilities are crucial for guiding clients through credit repair steps, ensuring regulatory compliance, and maintaining high customer satisfaction.

What are some typical challenges faced by credit repair customer service representatives, and how are they addressed within the team?

Credit Repair Customer Service representatives often encounter challenges such as handling frustrated clients, navigating complex credit report issues, and keeping up with evolving credit laws. To address these, teams typically provide ongoing training, access to knowledge bases, and support from supervisors or more experienced colleagues. Collaboration between customer service, legal, and credit analysis teams ensures representatives can resolve issues efficiently and maintain high client satisfaction.

What is the difference between Credit Repair Customer Service vs Credit Repair Specialist?

AspectCredit Repair Customer ServiceCredit Repair Specialist
CredentialsBasic knowledge of credit repair processes, customer service skillsCertifications in credit repair, financial counseling, or related fields
Work EnvironmentCall centers, customer support departments, online supportOffice settings, independent consulting, or company offices
Employer & IndustryCredit repair companies, financial servicesCredit repair firms, financial advisory firms
Search & Comparison IntentUnderstanding customer support roles in credit repairLearning about professional credit repair roles and qualifications

Credit Repair Customer Service focuses on assisting clients with inquiries, providing support, and explaining credit repair processes. In contrast, a Credit Repair Specialist actively analyzes credit reports, develops repair strategies, and implements credit improvement plans. While customer service roles emphasize communication skills, specialists require more technical knowledge and certifications. Both roles are essential in the credit repair industry but serve different functions within the process.

How do credit repair customer service agents get paid?

Credit repair customer service agents are typically paid an hourly wage or salary, often with additional commissions or bonuses based on performance. Compensation can vary depending on the employer, experience, and whether the role is full-time or part-time, with some positions offering benefits and opportunities for skill development.

What cities are hiring for Credit Repair Customer Service jobs?

Cities with the most Credit Repair Customer Service job openings:

What states have the most Credit Repair Customer Service jobs?

States with the most job openings for Credit Repair Customer Service jobs include:

What are popular job titles related to Credit Repair Customer Service jobs?

For Credit Repair Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Credit Repair Customer Service job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Credit Repair Specialist

Dallas, TX • On-site

MSI Credit Solutions
Finance and Insurance • 11 - 50 employees
Learn more about MSI Credit Solutionsexternal

$83K - $405K/yr (+ commission)

Full-time

Medical, Dental, Vision, Life

Posted 8 days ago

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Job description

MSI Credit Solutions is seeking candidates to join our dynamic sales team. This is a rewarding career opportunity, while helping consumers increase there credit scores. MSI Credit Solutions educate, and helps consumers reach their financial goals by removing negative items and derogatory remarks. We offer personal growth, development, and advancement opportunities to our team members. MSI Credit Solutions goal is to create a thriving, inclusive and diverse team where people love their work and working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better future. We highly value the uniqueness of every individual at our organization.


Responsibilities:

  1. Make outbound calls to leads that are provided
  2. Engage with potential clients to understand their credit repair needs and goals.
  3. Educate prospects on the credit repair process, including how our services can benefit them.
  4. Conduct thorough credit analyses to identify inaccuracies, errors, or negative items affecting clients' credit scores..
  5. Close sales and enroll clients in our credit repair programs.
  6. Follow up with leads and maintain ongoing communication with clients throughout the credit repair process.
  7. Meet or exceed sales targets and performance metrics.
  8. Document all sales activities and client interactions accurately in the CRM system.
  9. Stay informed about changes in credit laws, regulations, and industry trends.


Qualifications:

  1. Proven track record of success in phone sales.
  2. Excellent communication skills, with the ability to articulate complex information clearly and persuasively.
  3. The ability to build rapport with a diversity of clients.
  4. Ability to work in a fast-paced environment and adapt to changing priorities.
  5. Results-oriented mindset with a focus on achieving and exceeding sales goals.
  6. Proficiency in CRM software and Microsoft Office Suite.


Benefits:

  • Awesome and Rewarding Commission structure
  • W-2 Position
  • Weekly Pay, Monthly Bonuses & Monthly Residual
  • Health, Dental, and Vision insurance offered
  • Vacation offered and Monthly Sales contests
  • Free credit repair for employees
  • Ongoing training and professional development opportunities
  • Opportunity for advancement within the company
  • Onsite- Gym, Restaurant, Deli


To apply, please submit your updated resume.

Call our recruiting team for more details


Company Description

MSI Credit Solutions provides superior credit restoration and consulting services. Over the past 20 years MSI has helped thousands of clients across the nation to achieve their financial goals.

- Patriotic Employer Awarded by ESGR for supporting employees in America's National Guard and Reserve Force.
- Ranked among the fastest growing privately owned companies in the U.S. by Inc. 500.
- Ranked one of Dallas Business Journal's Best Places to Work in 2017, 2018, & 2019
- Angie’s List Super Service Award 2016, 2017, 2018, 2019, & 2020