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Credit Collections Jobs in Washington, DC (NOW HIRING)

PJK Food Service Corp

Collections Manager PJK

Landover, MD · On-site

$80K - $100K/yr

The Collections Manager reports directly to the Credit Manager and is responsible for leading and developing the collections team to optimize cash flow and minimize delinquency for all entities. This ...

New

MASTER-PJK SERVICE LLC

Collections Manager PJK

Landover, MD · On-site

$80K - $100K/yr

The Collections Manager reports directly to the Credit Manager and is responsible for leading and developing the collections team to optimize cash flow and minimize delinquency for all entities. This ...

New

Friedman Williams

Collections Coordinator

Washington, DC · On-site

$85K - $105K/yr

... and credit balances and assistance with reconciliations Respond promptly and professionally to ... in collections, accounts receivable, billing, or law firm / professional services finance ...

Addison Group

Collections Specialist

Washington, DC · On-site

$23 - $29/hr

Collections Specialist Type: Contract Location: Washington, DC Compensation: $23-29 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k) I. Position Overview Our ...

Beacon Roofing Supply, Inc

Credit Manager II

Herndon, VA · On-site

$55 - $75/hr

Bachelor's degree in business or related field, preferred * 2+ years' experience in credit and collections * Strong interpersonal, presentation, and negotiating skills * Previous experience in ...

TriSource Staffing Solutions

Be Seen First

Collections & Audit Specialist

Rockville, MD · On-site

$28 - $32/hr

Audit & Collections Analyst Job Type: Full-Time, temp to hire contract We are seeking a detail-oriented Audit & Collections Analyst to support audit administration, collections activities, and ...

MOREgroup

Contracts & Collections Specialist

Chantilly, VA · Hybrid

$19 - $25.75/hr

Position Summary We are seeking a Contracts & Collections Specialist to join our Finance and Accounting team! You'll be responsible for managing the financial administration of architecture and ...

MOREgroup

Contracts & Collections Specialist

Chantilly, VA · On-site

$19 - $25.50/hr

Position Summary We are seeking a Contracts & Collections Specialist to join our Finance and Accounting team! You'll be responsible for managing the financial administration of architecture and ...

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Showing results 21-40

All JobsCredit Collections JobsCredit Collections Jobs in Washington, DC

Credit Collections information

See Washington, DC salary details

$16

$27

$39

How much do credit collections jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for credit collections in Washington, DC is $27.80, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $31.59 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Washington, DC?

The most popular types of Credit Collections jobs in Washington, DC are:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Washington, DC as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,830 per year, or $27.8 per hour.

Collections Specialist- 3648411

AMS Staffing, Inc.

Washington, DC • Hybrid

$80K - $90K/yr

Full-time

Posted 29 days ago

Key responsibilities

  • Manage daily collection efforts, including reviewing inventory and consulting with attorneys on accounts receivable issues.

  • Process client bills, submit electronic invoices, and respond to billing questions from clients and staff.

  • Develop and maintain collection and accounts receivable reports, perform account reconciliations, and assist with special projects and audits.

Job description

Job Title: Collections Specialist

Location: Washington DC 20037

Salary/Payrate: $80K-$90K annually and AWESOME benefits!!!

Work Environment:  Hybrid (1-2 days WFH after initial 60 day ramp up period)

Term: Permanent / Fulltime

Bachelor’s degree required:  No

Referral Fee: AMS will pay $500 should the person you refer gets hired



JOB DESCRIPTION


The Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, e-bill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.


Key Responsibilities

  • Responsible for daily function of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collection
  • Responsible for accounting functions including but not limited to accounts receivable and billing
  • Proactively and efficiently communicates accounts receivable information to office and firm management
  • Processes client bills using Pre-bill Viewer and Aderant software
  • Submits electronic client invoices and accruals via various e-billing websites
  • Researches and responds to accounting and billing questions; communicates with clients as needed
  • Reviews and edits pre-bills in response to requests from attorneys and legal support specialists
  • Analyzes client balances and client ledgers (payments and applications)
  • Application and re-application of deposits, retainers, unapplied cash
  • Assists with client refunds
  • Reviews client AR balances and collection communication with the Billing Attorney/Business Director/Revenue Director
  • Develops and prepares collection and A/R related reports; account reconciliations
  • Enters and maintains collection notes into our Dashboard/Aderant Collection system
  • Assists with our yearly Internal Audit (researches credits and initiates any refunds, updates the collection notes, etc.)
  • Assists with other special projects, ad hoc reports, and activities as needed, and performs additional duties as assigned
  • Flexibility to attend onsite trainings, work overtime and conduct business travel as needed

 



Qualifications




Skills & Competencies

  • Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, including active listening and ability to convey information clearly
  • Ability to prioritize workload and adapt to a fast-paced, high-pressure environment to meet strict deadlines to achieve business goals and objectives
  • Highly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented
  • High attention to detail, outstanding organizational skills, and the ability to manage time effectively
  • Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
  • Proactive in identifying accounting issues and providing solutions




Education & Prior Experience

  • Bachelor’s Degree or equivalent experience in Accounting, Finance, or related field preferred
  • Minimum three years of Collections experience, preferably in the professional services industry (legal, accounting, insurance, healthcare
  • Exceptional computer skills with the ability to learn new software applications quickly



Technology

  • Aderant software, Concur, Prebill Viewer, and Ebilling Hub experience a plus
  • Proficiency with Windows-based software, strong Excel preferred
  • Understanding of AI capabilities, limitations, and responsible use in a professional environment.
  • Familiarity with, or willingness to learn, firm-approved AI tools (e.g., Copilot, ChatGPT, or similar platforms) to support daily workflow and/or improve work quality.