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Credit Collections Jobs in Washington, DC (NOW HIRING)

The Credit & Collections Analyst is responsible for managing customer credit risk, monitoring accounts receivable balances, and ensuring timely collection of outstanding invoices. This role partners ...

New

If you have familiarity and experience with credit, collections and accounts receivable coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization ...

New

If you have familiarity and experience with credit, collections and accounts receivable coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization ...

New

If you have familiarity and experience with credit, collections and accounts receivable coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization ...

New

Collection Specialist

Jessup, MD · On-site

$19 - $25.75/hr

Under general direction of the Corporate Credit Manager, the Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues. What you'll do: * Under ...

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Provide comprehensive support throughout the accounts receivable and collections process * Collect outstanding invoices and follow up on past-due accounts * Perform pre-sale credit risk evaluations ...

Provide comprehensive support throughout the accounts receivable and collections process * Collect outstanding invoices and follow up on past-due accounts * Perform pre-sale credit risk evaluations ...

Collection Specialist

Jessup, MD · On-site

$26 - $31.25/hr

Under general direction of the Corporate Credit Manager, the Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues. What you'll do: * Under ...

Collection Specialist

Jessup, MD · On-site

$26 - $31.25/hr

Under general direction of the Corporate Credit Manager, the Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues. What you'll do: * Under ...

Collection Specialist

Jessup, MD · On-site

$52 - $68/hr

Under general direction of the Corporate Credit Manager, the Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues. What you'll do: * Under ...

New

Under general direction of the Corporate Credit Manager, the Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues. What you'll do: * Under ...

Leading, managing, and motivating credit analysts to achieve collections targets. * Monthly reporting of the Key Performance Indicators for the department, including updating the CFO on the status of ...

New

Credit Manager

Landover, MD · On-site

$95K - $100K/yr

Leading, managing, and motivating credit analysts to achieve collections targets. * Monthly reporting of the Key Performance Indicators for the department, including updating the CFO on the status of ...

New

Credit Manager

Landover, MD · On-site

$95K - $100K/yr

Leading, managing, and motivating credit analysts to achieve collections targets. * Monthly reporting of the Key Performance Indicators for the department, including updating the CFO on the status of ...

New

Leading, managing, and motivating credit analysts to achieve collections targets. * Monthly reporting of the Key Performance Indicators for the department, including updating the CFO on the status of ...

New

Collections Specialist Employment Type: Contract (6+ Months) Compensation: $23.00 - $25.00 / Per ... Process account adjustments, credits, and payment applications as needed. * Prepare collection ...

Collaborate with senior leadership to align collections strategy with organizational goals and credit risk policies. * Provides thought leadership and strategy recommendations to drive financial ...

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Showing results 1-20

Credit Collections information

See Washington, DC salary details

$16

$27

$39

How much do credit collections jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for credit collections in Washington, DC is $27.80, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $31.59 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Washington, DC?

The most popular types of Credit Collections jobs in Washington, DC are:

Infographic showing various Credit Collections job openings in Washington, DC as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,830 per year, or $27.8 per hour.

Senior Manager, Global Credit & Collections

Viavi Solutions

Germantown, MD • Remote

Full-time

Re-posted 7 days ago


Job description

Summary:

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.
We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.
Reporting to the Assistant Global Controller, VIAVI is looking for a creative and confident self-starter who is a team player, but also comfortable working autonomously. The candidate must possess strong interpersonal and communication skills (written and oral) to establish credibility and facilitate an effective working relationship with a wide range of Company representatives including the Company's leadership team. Other critical skills include sound business judgment, calibrating advice and strategy based on the company's risk tolerance, strong organization and prioritization/time management skills, attention to detail, strategic thinking, goal and team orientation, and the ability to develop relationships with a variety of people at different levels and functions throughout the Company. If you are looking for a role that will give you exposure to senior level executives within the Company this position is for you.

Duties & Responsibilities:

Position Details:
  • Global Process Owner (GPO) for the Accounts Receivable (AR) function. This includes global responsibility for Credit, Invoicing, Collections, and Cash Applications performance and processes.
  • Drive towards global AR collections performance success and provide direction to shared service centers on invoicing, collection, cash application and AR reporting processes. Specifically drive towards quarterly AR collections forecast for North America region, and coordinate and manage international regions' forecasts feeding up to the quarterly Global AR collections forecast and provide regular updates to the Treasury organization.
  • Demonstrate proven ability to drive and manage changes due to system implementation or acquisitions or other internal process improvement initiatives.
  • Global lead and escalation for customer Credit and Payment Terms assessment and decisions. Ensure that the Global Credit Policy is followed in terms of credit review process and credit limit approval matrix. Demonstrate proven ability to assess and communicate customer Credit risk via customer financial capacity, key ratios and trends, and communicate Credit and Payment Terms decisions internally and to external customers.
  • Supervise, lead, and develop Local and International AR teams to achieve and maintain excellent customer service processes, and reach established AR performance goals.
  • The position directly manages two U.S.-based AR team members (Sr. Global Credit Analyst and North America Collections Analyst); Additionally, this position provides oversight and works closely with International teams including Shared Services Centers (Shenzhen and Pune) AR teams, and Regional Finance members in North America, Latin America, EMEA, and APAC.
  • Work closely and proactively with internal (Sales, Order Management, Regional Finance, Accounting, FP&A, GL, Internal/External Audit, Revenue, Legal, Treasury, etc.) and external customers, to effectively manage the AR cycle.
  • As the Account Owner for Global Bad Debt Reserves and Trade Accounts Receivable, ensure Monthly and Quarterly reconciliations are timely and accurate via the Oracle Account Reconciliation Module (ARM) process.
  • Ensure AR SOX Controls are followed and reported on a monthly/quarterly/annual basis, as required by each control.
  • Ensure that AR-related systems are operational and effectively utilized to facilitate efficient AR performance. These systems include Oracle (AR Module and Credit Module operations), Ariba and additional customer portals, e-Invoicing, EDI, bank receipts reporting (lockbox process & wire/ACH receipts), etc.
  • Drive Global AR process improvements to generate efficiencies and improve controls. Ensure policies and processes are up to date.
  • Responsible for leading the Corporate financial close for AR, including reconciliations, bad debt reserves/expense, confirmation process and working with external auditors in regard to AR performance, reconciliations, and reporting.
  • Responsible for Finance review and approval of Global Project Orders Statements of Work (SOW) Billing Milestones and customer credit terms.
  • Responsible for Consolidated AR reporting of performance metrics reported to senior management including the Audit Committee and Board Packages.

Pre-Requisites / Skills / Experience Requirements:

Qualifications
  • Minimum of 8+ years managing Global Credit and Collections operations.
  • Experience in a large publicly traded company with presence in multiple countries preferred.
  • BA/BS in Business/Economics/Finance/Accounting.
  • Hands-on experience with Oracle R12; experience with Get Paid/Ariba Portal and data warehouse (Brio/Essbase/etc.) desired.
  • Strong and proven track record of working cross-functionally with Order Management, Corporate Finance, Sales Management, and Regional Finance teams.
  • Proven track record of driving process improvements, improving controls, and increasing the overall productivity of the AR/Credit/Collections function.
Key skills and attributes necessary for success in the role:
  • Strong customer service focus.
  • Excellent written and verbal communication skills.
  • Ability to multi-task and set priorities.
  • Motivated problem-solver with the ability to quickly resolve issues.
  • Strong analytical skills.

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

VIAVI Solutions is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.