ZipRecruiter

Log In

1

Credit Collections Jobs in Reston, VA (NOW HIRING)

Aston Carter

Collections Specialist

Bethesda, MD · On-site

$20 - $25/hr

Medical Collections Specialist The Collections Specialist plays a key role in managing patient accounts and reducing aging receivables by proactively contacting patients, reviewing account and ...

Fenwick & West LLP

Collections Specialist

Washington, DC · Hybrid

$76K - $107K/yr

Fenwick is seeking a Collections Specialist that will be responsible for the day-to-day management of assigned accounts to support timely collection of outstanding balances. This role will interact ...

TriSource Staffing Solutions

Be Seen First

Collections & Audit Specialist

Rockville, MD · On-site

$28 - $32/hr

Audit & Collections Analyst Job Type: Full-Time, temp to hire contract We are seeking a detail-oriented Audit & Collections Analyst to support audit administration, collections activities, and ...

Booz Allen Hamilton

Collections Specialist

Mclean, VA · On-site

$52K - $108K/yr

Collections Specialist The Opportunity: Play a lead role in the day-to-day collections' activity for several large client accounts. Work collaboratively with colleagues across the firm to ensure the ...

Tulk LLC

Collections SME Mid

Fort Belvoir, VA · On-site

$107K - $136K/yr

Collections SME Mid TULK is a boutique strategic technology and management consulting firm supporting U.S. Federal Government, Defense, Intelligence Community, and National Security customers. Our ...

Tulk LLC

Collections SME Mid

Fort Belvoir, VA · On-site

$105K - $145K/yr

Collections SME Mid TULK is a boutique strategic technology and management consulting firm supporting U.S. Federal Government, Defense, Intelligence Community, and National Security customers. Our ...

Sallie_mae

Manager, Credit Risk

Sterling, VA · On-site

Collaborate with various internal stakeholders, such as finance, originations, and collections teams, to ensure alignment of credit risk objectives and practices. * Collaborate with Compliance, Model ...

AltaGas

WGL - Sr. Collections Analyst

Alexandria, VA · On-site

$95K - $138K/yr

Position Summary The Sr Collections Analyst role requires a strong understanding of credit and collections processes, as well as SAP billing systems. This position focuses on conducting detailed ...

FedChoice Federal Credit Union

VP of Lending

Lanham, MD

$125K - $190K/yr

You will be expected to facilitate the growth of the Credit Union through the development, execution, and management of lending and collections strategic initiatives aimed at fostering continuous ...

next page

Showing results 1-20

All JobsCredit Collections JobsCredit Collections Jobs in Reston, VA

Credit Collections information

See Reston, VA salary details

$15

$25

$36

How much do credit collections jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for credit collections in Reston, VA is $25.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $28.99 per hour, depending on experience, location, and employer.

What qualifications do I need to be a debt collector?

To work as a debt collector, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of relevant laws such as the Fair Debt Collection Practices Act are important; some employers may prefer prior experience in collections or customer service. Certification is not mandatory but can enhance job prospects.

What is the highest paying collection job?

The highest paying collection jobs are often senior roles such as Collections Manager or Credit Manager, which can earn six-figure salaries depending on experience, industry, and location. These positions typically require strong negotiation skills, industry knowledge, and sometimes certifications like Certified Credit and Collection Professional (CCCP).

What are some common challenges faced in a Credit Collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

How to get a job in collections?

To get a job in collections, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with debt collection laws and software. Entry-level positions often require basic computer skills, and some employers may prefer prior customer service experience or relevant certifications. Building knowledge of financial procedures and maintaining professionalism are important for success in collections roles.

What are the key skills and qualifications needed to thrive as a Credit Collections Specialist, and why are they important?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

Is being a debt collector a good career?

A career in credit collections involves contacting debtors to recover overdue payments, often requiring strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement but may involve challenging interactions and adherence to regulations. Compensation varies by employer and experience, and some roles may require certification or training in debt collection practices.

What are Credit Collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What are the most commonly searched types of Credit Collections jobs in Reston, VA? The most popular types of Credit Collections jobs in Reston, VA are:
What are popular job titles related to Credit Collections jobs in Reston, VA? For Credit Collections jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Credit Collections jobs in Reston, VA look for? The top searched job categories for Credit Collections jobs in Reston, VA are:
What cities near Reston, VA are hiring for Credit Collections jobs? Cities near Reston, VA with the most Credit Collections job openings:
Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Reston, VA as of June 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,120 per year, or $25.5 per hour.
Collections Specialist

Collections Specialist

Aston Carter

Bethesda, MD • On-site

$20 - $25/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Medical Collections Specialist
Job Description
The Collections Specialist plays a key role in managing patient accounts and reducing aging receivables by proactively contacting patients, reviewing account and insurance information, and resolving outstanding balances. This position focuses on medical collections in a fast-paced, patient-centered environment, ensuring accuracy, professionalism, and compliance with privacy regulations while supporting the overall financial health of the organization.
Responsibilities
  • Monitor and follow up on aging receivables, including accounts that are 31, 61, 91, and 121+ days past due.
  • Conduct mostly outbound calls to patients regarding outstanding balances and past-due accounts, averaging approximately 60+ calls per day.
  • Review patient accounts, insurance payments, and explanations of benefits (EOBs) to ensure balances are accurate and properly applied.
  • Explain account status, payment options, and available financial assistance programs to patients in a clear and professional manner.
  • Document all patient interactions, account notes, and updates thoroughly within the electronic health record (EHR) system.
  • Track outreach efforts, follow-up activities, and account resolution through reporting tools and established workflows.
  • Escalate complex, disputed, or unresolved accounts to appropriate team members or leadership when necessary.
  • Work cross-functionally with Patient Financial Services, billing, and other internal teams to identify and resolve account discrepancies.
  • Ensure strict compliance with HIPAA and maintain patient confidentiality in all communications and record-keeping.
  • Perform account reconciliation, balance audits, and adjustments as needed to maintain accurate financial records.
  • Analyze EOBs and claims data to identify issues, trends, and opportunities for improved collections processes.
  • Manage multiple priorities and accounts simultaneously while maintaining organization and meeting productivity expectations.
  • Provide high-level customer service during collection calls, addressing patient questions and concerns with empathy and professionalism.
  • Support additional responsibilities and projects as assigned to contribute to the overall success of the Patient Financial Services team.

Essential Skills
  • High school diploma is required.
  • At least 2+ years of medical collections experience, preferably in a clinical or healthcare setting.
  • Experience with collection calls and call center or high-volume outbound calling environments.
  • Proficiency with electronic health record (EHR) or electronic billing systems; experience with ModMed is beneficial, though other EHR experience is acceptable.
  • Strong understanding of insurance coverage, benefits, medical terminology, and medical billing processes.
  • Solid knowledge of billing procedures, account reconciliation, and insurance workflows across commercial and non-commercial payors.
  • Accounting knowledge or experience performing balance audits, adjustments, and account reviews.
  • Ability to review, interpret, and analyze explanations of benefits (EOBs) and claims data to resolve account issues.
  • Proficiency with Microsoft Office, including strong skills in Excel for filtering, formatting, and preparing data.
  • Excellent communication skills, both written and verbal, with a high level of professionalism in patient and team interactions.
  • Strong relationship-building skills with the ability to collaborate and influence across cross-functional teams.
  • Proven ability to manage multiple priorities and remain organized in a fast-paced environment.
  • Strong problem-solving and analytical skills to address complex account issues and identify resolutions.
  • High attention to detail, strong time management, and self-discipline to meet productivity and quality standards.

Additional Skills & Qualifications
  • Orthopedic or specialty practice medical collections experience is a plus.
  • Experience working with billing and accounts receivable for both commercial and non-commercial payors.
  • Comfort working in a collections-focused customer service role, handling sensitive financial conversations with patients.
  • Interest in continuing education, leadership training, and career development within the healthcare and patient financial services space.
  • Ability to contribute ideas and participate in collaborative, innovative initiatives related to musculoskeletal (MSK) health and transformative healthcare solutions.
  • Commitment to lifelong learning and staying current with evolving billing practices, insurance workflows, and healthcare technologies.

Work Environment
This is an onsite role based in Bethesda, working five days per week within the Patient Financial Services team. Standard schedules are either 8:30 a.m. to 5:00 p.m. or 8:00 a.m. to 4:30 p.m., providing a consistent daytime work structure.
Job Type & Location
This is a Contract position based out of Bethesda, MD.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bethesda,MD.
Application Deadline
This position is anticipated to close on Jun 30, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Aston Carter logo

About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

View All Aston Carter Jobs

Apply