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Credit Collections Jobs in Novi, MI (NOW HIRING)

Lead credit, collections, and cash application activities. This includes maintenance and enforcement of policies for each. * Manage collections on past-due accounts and document all actions ...

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

Recommend credit holds, order blocks, or management escalation when necessary. * Partner with ... Collections * Credit & Collections * Corporate Finance Technical Skills * ERP experience (SAP S ...

Collections Specialist

Livonia, MI

$17.25 - $23.50/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

Collections Specialist

Livonia, MI · On-site

$17.25 - $23.50/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

Analyst, Collections

Ann Arbor, MI · On-site

$60K - $103K/yr

Recommend credit holds, order blocks, or management escalation when necessary. * Partner with ... Collections * Credit & Collections * Corporate Finance Technical Skills * ERP experience (SAP S ...

Analyst, Collections

Ann Arbor, MI · On-site

$60K - $103K/yr

Recommend credit holds, order blocks, or management escalation when necessary. * Partner with ... Collections * Credit & Collections * Corporate Finance Technical Skills * ERP experience (SAP S ...

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

Recommend credit holds, order blocks, or management escalation when necessary. * Partner with ... Collections * Credit & Collections * Corporate Finance Technical Skills * ERP experience (SAP S ...

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI.We're seeking a professional and ...

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

Recommend credit holds, order blocks, or management escalation when necessary. * Partner with ... Collections * Credit & Collections * Corporate Finance Technical Skills * ERP experience (SAP S ...

Prior Credit/Collections experience This position is responsible for: * Acting as the Accounts Receivable liaison working with dealers, their respective banks, the Business Centers, MOPAR, Legal ...

Process credit applications and responding to credit inquiries from external and internal clients ... in collections preferred. * Working understanding of accounting principles, practices and ...

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Credit Collections information

See Novi, MI salary details

$13

$23

$32

How much do credit collections jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for credit collections in Novi, MI is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.15 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Novi, MI?

The most popular types of Credit Collections jobs in Novi, MI are:

What cities near Novi, MI are hiring for Credit Collections jobs?

Cities near Novi, MI with the most Credit Collections job openings:

Infographic showing various Credit Collections job openings in Novi, MI as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,903 per year, or $23 per hour.

Credit Manager

Auburn Hills, MI • On-site

Ideal Clamp Products
Construction Materials Wholesalers • 501 - 1,000 employees

Other

Posted 26 days ago


Job description

Credit Manager

The Ideal Tridon Group comprises a family of brands that support, secure, and connect the movement of air, fluid, and electricity in critical applications. With over 100 years of proven quality and a strong culture of service, we are the worldwide leader in clamps, strut, hose supports, conduit, fittings, and coupling solutions. Our products are engineered to meet the highest standards across a range of industries, and our commitment to innovation, reliability, and customer support ensures we're ready to meet the demands of today and tomorrow. At the Ideal Tridon Group, connections aren't just what we make—they're the heart of everything we do.

We are seeking a Credit Manager for our Corporate Office in Smyrna, Tennessee.

Summary:

The Credit Manager oversees cash application, credit, and collections operations across the U.S. and Europe, while providing guidance and approval support to teams in China and India. This role manages credit risk, sets and reviews customer credit limits, and drives performance against key metrics including bad debt, receivables aging, days beyond terms, and DSO.

Primary Responsibilities:
  • Lead credit, collections, and cash application activities. This includes maintenance and enforcement of policies for each.
  • Manage collections on past-due accounts and document all actions, communications, and follow-up in the customer master record.
  • Approve or decline credit applications for all divisions based on credit reports, financial analysis, and reference checks.
  • Monitor receivables, bad debt, doubtful account reserves, delinquent accounts, and bankruptcies; take appropriate action as needed.
  • Review customer accounts and write-offs for abuse of terms, discounts, and other issues; partner with sales leadership and customers to resolve problems.
  • Support customer requests, including invoice copies, statements, W-9s, and proof of delivery.
  • Maintain resale tax certificate and customer invoice/statement email databases with a focus on completeness and accuracy.
  • Perform other related duties as assigned.
Leadership Responsibilities:
  • Lead, coach, and develop a credit team.
  • Partner across the organization to service our customers, with emphasis on Sales, Customer Service, and Finance.
  • Drive process improvement and optimization across all facets of the department.
  • Maintain department dashboard and KPI reporting.
  • Manage hiring, training, performance reviews, and employee development plans.
  • Ensure compliance with company policies, quality standards, regulatory requirements, and health, safety, and environmental guidelines.
  • Safeguard confidential company, supplier, and customer information.
  • Credit Department efficiency and effectiveness improvements to better serve internal and external customers.
Qualifications:
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field required.
  • Minimum 5 years of experience in credit and collections.
  • Minimum 3 years of supervisory or management experience.
  • Strong negotiation skills and the ability to resolve credit-related disputes.
  • Deep knowledge of credit and collections practices, principles, and regulations.
  • Strong analytical, problem-solving, and decision-making skills.
  • Knowledge of accounting policies, practices, and systems.
Work Environment & Culture:

Foster and embody the Ideal Tridon Group values:

  • Devoted to Customers – Builds trusted relationships through service and reliability.
  • We Care – Acts with integrity, accountability, and respect for others.
  • Passionate About Growth – Committed to personal and team development.
  • Positive Energy – Creates a collaborative, energizing work environment.
  • We Find a Way – Resourceful, determined, and solutions-focused.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.