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Credit Collections Jobs in Jackson, TN (NOW HIRING)

Farmers Home Furniture

Credit Representative

Jackson, TN · On-site

Initiates credit investigations by telephone for new credit account applicants under the direction ... collections or general office procedures; or any combination of training, experience and education ...

Farmers Home Furniture

Credit Representative

Jackson, TN · On-site

Initiates credit investigations by telephone for new credit account applicants under the direction ... collections or general office procedures; or any combination of training, experience and education ...

Farmers Home Furniture

Credit Representative

Jackson, TN · On-site

Initiates credit investigations by telephone for new credit account applicants under the direction ... collections or general office procedures; or any combination of training, experience and education ...

Farmers Home Furniture

Store Manager Trainee

Brownsville, TN · On-site

$15.50 - $18.50/hr

Assists in day to day store operations including sales, credit, collections, warehouse, delivery, bookkeeping, and general office functions * Operates and demonstrates proficiency in the Company ...

Farmers Home Furniture

Store Manager Trainee

Brownsville, TN · On-site

$15.50 - $18.50/hr

Assists in day to day store operations including sales, credit, collections, warehouse, delivery, bookkeeping, and general office functions * Operates and demonstrates proficiency in the Company ...

Farmers Home Furniture

Store Manager Trainee

Brownsville, TN · On-site

$15.50 - $18.50/hr

Assists in day to day store operations including sales, credit, collections, warehouse, delivery, bookkeeping, and general office functions * Operates and demonstrates proficiency in the Company ...

OneMain Financial

Branch Manager

Bolivar, TN

Manage training on branch operations,complianceand collections, providing real time coaching to ... College degreeorexperience with underwriting, credit decision, or related financial industry ...

OneMain Financial

Branch Manager

Bolivar, TN · On-site

Manage training on branch operations, compliance and collections, providing real time coaching to ... College degree or experience with underwriting, credit decision, or related financial industry ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Jackson, TN

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Jackson, TN · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

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How much do credit collections jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for credit collections in Jackson, TN is $23.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.44 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What cities near Jackson, TN are hiring for Credit Collections jobs?

Cities near Jackson, TN with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Jackson, TN as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $48,451 per year, or $23.3 per hour.

Credit Assistant

Farmers Home Furniture

Brownsville, TN • On-site

Part-time

Re-posted 27 days ago

Farmers Home Furniture rating

5.7

Company rating: 5.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

48th of 63 rated furniture retailers

Job description

Job Type
Part-time
Description
The purpose of this classification is to perform work functions associated with assisting the credit manager in coordinating, overseeing and managing accounts receivable and collection duties. The person in this position will assist in approving or declining and issuing lines of credit to customers; conducting credit investigations; and following proper credit approval procedures that limit losses while growing the store's accounts receivable. This person would also ensure that customers with delinquent accounts are contacted and proper collection procedures are followed.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
  • Leads assigned staff, processing employee concerns and problems, directing work, , disciplining, and provides general guidance as to attain efficient office and credit operations.
  • Helps manage and oversee the activities and operations of the accounts receivable and collection areas.
  • Reviews and evaluates applications; investigates and verifies financial status and reputation of prospective customers applying for credit; prepares documents to substantiate findings; recommends rejection or approval of credit applications to the credit manager; establishes credit limitations on customer's account.
  • Contacts customers by telephone and/or text to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment; mails form letters, texts, and/or late charge notices to customers to encourage payment of delinquent accounts; travels to customers' homes to collect on late payments; assists with repossessions of merchandise as necessary; ensures payments are posted to customer's account.
  • Ensures all correspondence and attempted correspondence with customers concerning accounts is properly documented.
  • Sends text messages, mails form letters and/or late charge notices to customers to encourage payment of delinquent accounts.
  • Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
  • Documents all correspondence and attempted correspondence with customers concerning accounts.
  • Receives payments and posts amount paid to customer's account.
  • Reviews and analyzes collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.
  • Reviews delinquent account records to determine which customers must be contacted for collection of overdue accounts; organizes collection workload according to degree and amount of delinquency; determines which accounts to delegate to assigned staff for collection.
  • Prepares paperwork prior to legal action to be initiated against severely late-paying customers; Submits delinquent accounts to attorney or outside agency for collection with prior approval of the credit manager.
  • Collects on returned checks and delinquent accounts.
  • Maintains a work environment free of legally prohibited discriminatory practices and sexual harassment.
  • Completes, prepares, reviews, and/or approves a variety of forms, logs, requests, records, reports, correspondence, and other documents associated with daily responsibilities of this position; oversees maintenance of accurate files and administrative records.
  • Operates a calculator, copy machine, telephone, or other equipment as necessary to complete essential functions.
  • Logs customer service requests into PQA and schedules merchandise repairs for customers.
  • Assist customers on the sales floor as assigned by management to include participation in the sales floor rotation, greeting customers, demonstrating products, completing sales write ups, and updating CRM.
  • Maintains an acceptable sales quota as established in weekly, monthly, and annual store goals as assigned by the Store Manager.
  • Complies with Store Operations Customer Service Counter and Telephone Standards.
  • Upholds and promotes our H.O.M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a Motivated owner that cares, and Ensuring that excellence is a habit personally and for those entrusted to them to lead.

ADDITIONAL FUNCTIONS
  • Performs the duties of the Store Manager as required
  • Assists in other store departments as required.
  • Performs other related duties as required.

Requirements
MINIMUM QUALIFICATIONS
High School Diploma or GED required; three (3) years experience in accounting/bookkeeping, loan processing, and/or collections; or any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position. Must possess and maintain a valid State Driver's License.
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or access data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to function in a managerial capacity for a division or organizational unit. Includes the ability to make decisions on procedural and technical levels.
Equipment, Machinery, tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; the ability to interpret graphs.
Functional Reasoning: Requires the ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form; the ability to apply principles of rational systems; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, in addition to that which is clearly measurable or verifiable.
Farmers Furniture is an Equal Opportunity Employer. The Company is committed to maintaining an environment free of harassment and discrimination.
ADA COMPLIANCE
Physical Ability: Tasks require the ability to exert moderate physical effort, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-50 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, temperature extremes, electric currents or toxic agents/chemicals.
Farmers Furniture is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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