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Credit Collections Jobs in Hamden, CT (NOW HIRING)

TekSky

Director of Finance

Waterbury, CT · On-site

Manage Accounts Receivable, including credit management and collections * Collaborate with the sales team to monitor and resolve delinquent accounts * Maintain fixed asset records in SAP, including ...

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$14

$24

$34

How much do credit collections jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for credit collections in Hamden, CT is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $27.74 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Hamden, CT?

The most popular types of Credit Collections jobs in Hamden, CT are:

What cities near Hamden, CT are hiring for Credit Collections jobs?

Cities near Hamden, CT with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Hamden, CT as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,762 per year, or $24.4 per hour.

Patient Financial Services Reimbursement Specialist I - Part Time

Northwell Health

Danbury, CT • Hybrid

$19.54 - $29/hr

Full-time, Part-time

Re-posted 6 hours ago

Northwell Health rating

7.7

Company rating: 7.7 out of 10

Based on 565 frontline employees who took The Breakroom Quiz

160th of 893 rated healthcare providers

Job description

Description

Part-Time: 20 hours per week. Monday-Friday 8:00am-12:00pm. Hybrid-Remote. 

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better

Summary:

Coordinates and monitors all aspects of Patient Financial Services daily functions, including billing compliance and accounts receivable functions. Responsible for the assigned area's claims submission, payment application, denial management, and account follow-up to ensure optimal reimbursement.

Responsibilities:

1. Accurately processes claims, payments, rejections, refunds, credit balances and unapplied cash on a daily basis and performs timely follow-up. 2. Confirms electronic and hard-copy billing of any delinquent claims. Rebills and follow-ups of all delinquent claims. 3. Responds to all patient and payer inquiries, denials, correspondence and telephone inquiries. 4. Advises other areas of updated insurance information and claim denials, i.e., registration. 5. Follows through with education of rules and regulations in the managed care system, as well as State & Federal guidelines. 6. Adjusts account balances to specific account needs. 7. Maintains Contract Management reporting (i.e., payment errors, carve out billings) and updates any information as needed or requested by supervisor. 8. Responsible for reviewing and resolving patient/insurance credit/debit balances and ensure proper communication is delivered to the patient. 9. Adheres to all policies and procedures related to federal, state and department compliance for the position. 10. Maintains and Model the Organizations values. 11. Demonstrates regular, reliable and predictable attendance. 12. Performs other duties as required.

Education Skills Experience:

High School Graduate or Equivalent required.  Data entry and customer service experience preferred. Six months minimum experience in billing and collections is preferred. Medical Office/Healthcare experience preferred.

Company: Nuvance Health
Org Unit: 1826
Department: Patient Accounting Med Practice
Exempt: No
Salary Range: $19.54 - $29.00 Hourly

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