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Credit Collections Jobs in Enfield, CT (NOW HIRING)

TRUMPF

Credit and Collections Specialist

Farmington, CT · On-site

$23 - $30.75/hr

Minimum 5 years B2B Credit Management and Collections experience preferred, with experience in a diversified manufacturing company desirable. * Proficient with SAP, Microsoft Excel and Power BI.

Smith College

Collections Registrar

Northampton, MA · On-site

$52K - $71K/yr

Department Museum of Art Job Summary As a member of the Collections Management team at the Smith College Museum of Art, the Associate Registrar plays a key role in the stewardship, documentation, and ...

Rent-A-Center

Assistant Manager - Credit

Hartford, CT · On-site

$19.55 - $23/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Hartford, CT · On-site

$19.55 - $23/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Hartford, CT · On-site

$19.55 - $23/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

The Whiteside Agency

Credit Analyst

Hartford, CT

$99K - $163K/yr

... billing and collections, and management - regarding credit risk, account documentation, and ... collateral issues. * Conduct target market research and gather competitive intelligence on a ...

Travelers Companies (Import)

Credit Analyst

Hartford, CT · On-site

$99K - $163K/yr

... billing and collections, and management - regarding credit risk, account documentation, and ... collateral issues. * Conduct target market research and gather competitive intelligence on a ...

pca

Sales Representative

Northampton, MA

Responsible for overall account management, which may include recordkeeping, credit applications, forecasts, budgets and credit collections from delinquent accounts. Basic Qualifications: Bachelor ...

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$15

$24

$35

How much do credit collections jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for credit collections in Enfield, CT is $24.90, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $28.27 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What cities near Enfield, CT are hiring for Credit Collections jobs?

Cities near Enfield, CT with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Enfield, CT as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $51,799 per year, or $24.9 per hour.

Business Credit and Collections Analyst (Hybrid Schedule)

Eversource Energy

Windsor, CT • On-site

$92K - $102K/yr

Full-time

Posted 19 days ago

Eversource Energy rating

8.7

Company rating: 8.7 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

9th of 53 rated energy and utility

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.
Provides analyses for data to support decisions and planning to address customer balances and ultimately Bad Debt expense. Responsible for extracting data insights from the customer bill journey through payment, payment plans and/or write-off for all operating companies. Utilizes data analytics and working collaboratively with the operational functions, they will assess areas of opportunity and propose process changes that will reduce the risk of write-offs and aged Accounts Receivable. Provides data analysis for regulatory filings and/or responses, projects for system enhancements and collaborates with accounting to provide monthly or annual metrics and analyses to assist with budget planning.
Essential Functions:
  • Develop complex queries and perform detailed analysis of Customer Information Systems/SAP data to support collections activities, accounts receivable management, and operational decision-making.

  • Investigate, track, and resolve data and system issues impacting collections performance, partnering closely with the IT team and other business stakeholders.

  • Design, develop and maintain data management tools, analytical databases, data dictionaries, and documentation.

  • Utilize Power BI to enhance data-driven decision making and implement automation of recurring reports.

  • Monitor and analyze collections performance, and accounts receivables trends, and provide actionable recommendations to improve collections and ensure high quality of service to Eversource customers.

  • Collaborate with various business groups within Eversource to gather requirements and support data requests.

  • Prepare presentations, reports, and analysis on business cases to support strategic initiatives and operational improvements.

  • Reviews policies, procedures and regulatory filings and recommend changes to ensure compliance with state and federal regulations.

  • Develop forecasts and analytical models to support Credit and Collections planning, resource allocation, collection strategies, disconnect notices, field orders, and associated costs.

Qualifications:
Technical Knowledge/Skill:
  • Strong experience with data querying, extraction, and manipulation using SQL or similar database query languages required.

  • Experience working with enterprise systems and large-scale databases; SAP experience preferred.

  • Advanced data analysis and reporting skills, including experience working with large, complex datasets from multiple systems and data sources.

  • Analytical skills: ability to translate analytical results into actionable recommendations for improvements.

  • Experience developing and maintaining dashboards, reports, and visualizations using Power BI or similar business intelligence tools.

  • Familiarity with emerging analytics and Artificial Intelligence (AI) tools, to leverage AI to improve data analysis, reporting efficiency, process automation, and business insights.

  • Experience with statistical analysis, forecasting and predictive modeling is a plus.

Education:
  • Bachelor's degree in computer science, engineering, business related field or equivalent experience

Experience:
  • Five (5) plus years of related experience in Data analysis along with the use a variety of skills, including statistical analysis, database design, and communication.

#LI-ES3
#custajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$92,250.00-$102,500.00
Worker Type:
Regular
Number of Openings:
1
Emergency Response:
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor

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