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Credit Collections Jobs in Enfield, CT (NOW HIRING)

Farm Credit East

Credit Analyst Associate

Enfield, CT · Hybrid

$55K - $80K/yr

Farm Credit East (FCE) is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast with nearly $15 ...

Conning

Analyst, Municipal Credit

Hartford, CT · On-site

Develop and apply municipal credit expertise to generate forward-looking credit views, internal ratings, and investment recommendations across a range of municipal sectors. Responsibilities include ...

Conning

Analyst, Municipal Credit

Hartford, CT · On-site

Develop and apply municipal credit expertise to generate forward-looking credit views, internal ratings, and investment recommendations across a range of municipal sectors. Responsibilities include ...

Nwcommunitybank

SPECIAL ASSETS MANAGER

Winsted, CT · On-site

$120 - $180/hr

Represent the Bank through community and industry activities Skills Loan Workouts & Special Assets Management Commercial Credit Analysis Financial Statement & Cash Flow Analysis Collections ...

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Showing results 21-40

All JobsCredit Collections JobsCredit Collections Jobs in Enfield, CT

Credit Collections information

See Enfield, CT salary details

$15

$24

$35

How much do credit collections jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for credit collections in Enfield, CT is $24.90, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $28.27 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What cities near Enfield, CT are hiring for Credit Collections jobs?

Cities near Enfield, CT with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Enfield, CT as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $51,799 per year, or $24.9 per hour.

Accounts Receivable & Credit Manager

Catalyst Acoustics Group

Springfield, MA • On-site

$95K - $105K/yr

Full-time

Re-posted 11 days ago

Job description

Accounts Receivable & Credit Manager

Location: Hybrid/Remote – Agawam, MA; or North Aurora, IL Preferred
Reports To: Shared Services Manager

About Catalyst Acoustics Group

Catalyst Acoustics Group (CAG) is a leading designer and manufacturer of engineered acoustical solutions serving architectural, industrial, medical, commercial, and infrastructure markets. Through a portfolio of industry-leading brands, CAG operates a multi-entity manufacturing platform supported by a centralized Shared Services organization focused on operational excellence, continuous improvement, and scalable growth.

Position Summary

The Accounts Receivable & Credit Manager leads the end-to-end Order-to-Cash process across a multi-entity manufacturing platform. This role is responsible for billing oversight, collections, cash application, customer credit, dispute resolution, customer account management, and working capital performance.
This is a hands-on player/coach leadership role responsible for developing a high-performing team while actively managing complex customer accounts, resolving escalated issues, and driving continuous improvement throughout the Order-to-Cash process.
The successful candidate is a builder who thrives in a fast-paced, private equity-backed environment. They are comfortable creating structure where little exists, standardizing processes across multiple business units and ERP systems, using data to drive decisions, and partnering cross-functionally to eliminate the root causes of customer issues—not simply treating the symptoms.

1. Accounts Receivable Operations
  • Lead the daily Accounts Receivable function, including collections, cash application oversight, account reconciliations, deductions, credit management, billing support, dispute resolution, write-offs, refunds, and customer account maintenance.
  • Manage a personal portfolio of strategic and high-risk customer accounts while coaching and supporting the Accounts Receivable team.
  • Ensure customer accounts remain accurate through timely application of cash, credits, adjustments, write-offs, refunds, and reconciliations.
  • Monitor customer aging and proactively drive collection efforts to improve DSO, reduce past-due receivables, and strengthen working capital.
  • Ensure collection activities are documented consistently and follow established escalation procedures.
2. Billing & Order-to-Cash Management
  • Oversee billing activities to ensure invoices are accurate, complete, and issued timely.
  • Partner with Customer Service, Sales, Operations, Shipping, and Finance to resolve billing issues.
  • Identify recurring billing issues and implement sustainable process improvements.
  • Drive standardization of billing practices across multiple business units and acquired companies.
3. Credit & Customer Risk Management
  • Oversee customer credit evaluations, credit limits, payment terms, and ongoing account monitoring.
  • Evaluate customer payment behavior and financial risk.
  • Manage collection escalations including payment plans, lien filings, collection agencies, legal referrals, account holds, and write-off recommendations.
  • Partner with Sales to balance customer relationships with appropriate financial risk management.
4. Root Cause Resolution & Continuous Improvement
  • Analyze recurring customer disputes, deductions, pricing discrepancies, PO issues, shipping errors, tax questions, and order entry errors to identify root causes.
  • Partner cross-functionally to eliminate recurring issues.
  • Develop standardized policies, procedures, workflows, collection strategies, escalation paths, and KPIs.
  • Drive automation and continuous improvement initiatives.
  • Lead integration of acquired businesses into standardized Order-to-Cash processes.
5. Leadership & Team Development
  • Lead, coach, develop, and motivate the Accounts Receivable team while remaining hands-on.
  • Establish clear expectations and foster accountability and continuous improvement.
  • Support hiring, onboarding, training, cross-training, succession planning, and development.
  • Provide hands-on support during peak workloads, close, and business integrations.
6. Financial Reporting & Analytics
  • Manage AR month-end close responsibilities including aging reviews, bad debt analysis, reconciliations, reserves, and write-offs.
  • Develop KPIs for DSO, collections, disputes, unapplied cash, billing quality, deductions, and working capital.
  • Analyze operational and financial data to prioritize work and support decisions.
  • Support audits and compliance.
7. Cross-Functional Partnership
  • Partner with Sales, Customer Service, Operations, Shipping, Treasury, Finance, IT, and executive leadership.
  • Drive accountability across departments to resolve customer issues.
  • Balance strong collection discipline with excellent customer service.
  • Support standardized Shared Services processes across the organization.
Qualifications & Experience
  • Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
  • 7–10+ years of progressive experience in Accounts Receivable, Credit, Collections, or Order-to-Cash leadership.
  • Experience in multi-entity manufacturing or distribution; PE-backed experience preferred.
  • Demonstrated success improving DSO, cash collections, and working capital.
  • Experience building standardized processes, controls, KPIs, and reporting.
  • Strong knowledge of collections, billing, credit, cash application, disputes, GL accounting, and month-end close.
  • Advanced Excel and ERP reporting skills.
  • Experience with multiple ERP systems and process standardization.