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Credit Collections Jobs in Baltimore, MD (NOW HIRING)

American Pest

Collections Specialist

Columbia, MD

$18.25 - $24.50/hr

You'll also send notices of upcoming and past-expiring credit cards, provide outstanding customer service regarding collections issues, and work with the AR Manager to develop ways to improve ...

ASR Group

Regional Credit Manager

Baltimore, MD · On-site

In coordination with the Supervisor, Corporate Collections, ensure timely payment of all customer ... Review Credit Limit Trends Report to identify potential need for credit line increases. * Actively ...

Robert Half

Collections Lead

Baltimore, MD · On-site

$30 - $38/hr

... credit and collections practices, including account aging analysis and escalation management. • Experience handling sensitive or high-priority accounts with sound judgment and a results-focused ...

Carroll Fuel

Contract & Credit Specialist

Baltimore, MD · On-site

The Contract and Credit Specialist supports customer account administration, credit and collections activities, and contract-related processes across the Carroll Motor Fuels organization. This role ...

FedChoice Federal Credit Union

VP of Lending

Lanham, MD · On-site

$125K - $190K/yr

You will be expected to facilitate the growth of the Credit Union through the development, execution, and management of lending and collections strategic initiatives aimed at fostering continuous ...

FedChoice Federal Credit Union

VP of Lending

Lanham, MD

$125K - $190K/yr

You will be expected to facilitate the growth of the Credit Union through the development, execution, and management of lending and collections strategic initiatives aimed at fostering continuous ...

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Credit Collections information

See Baltimore, MD salary details

$14

$24

$34

How much do credit collections jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for credit collections in Baltimore, MD is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $27.69 per hour, depending on experience, location, and employer.

How much do credit collectors make?

Credit collectors typically earn a median annual salary of around $40,000 to $50,000, with some earning higher based on experience, location, and performance. Many collectors also receive commissions or bonuses based on recovery rates, and strong communication skills are essential for success in this role.

What are some common challenges faced in a Credit Collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

How to get a job in collections?

To get a job in collections, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and experience with customer service or finance. Familiarity with collection software and understanding of debt recovery laws can improve prospects, and some roles may require certification or training in collections practices.

What are the key skills and qualifications needed to thrive as a Credit Collections Specialist, and why are they important?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What jobs pay 4000 a week without a degree?

In credit collections, high-paying roles such as collections managers or senior account executives can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions typically require strong communication skills, industry knowledge, and sometimes certifications, but often do not require a college degree.

What are Credit Collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

How to make 2000 a week working from home?

A credit collections professional can potentially earn $2,000 or more weekly by handling high-volume accounts, working flexible hours, and developing strong negotiation skills. Achieving this income may require experience, a performance-based pay structure, and efficient use of collection tools and software. Consistent performance and building a client base are key factors in reaching higher earnings in remote credit collection roles.
What cities near Baltimore, MD are hiring for Credit Collections jobs? Cities near Baltimore, MD with the most Credit Collections job openings:
Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Baltimore, MD as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,734 per year, or $24.4 per hour.

Credit and Collections Associate

Bertelsmann-Jobs

Westminster, MD • On-site, Remote

$40K - $42K/yr

Full-time

Posted 16 days ago

Job description

Company Description
Bertelsmann is building a global network of Accounting Shared Service Centers (ASSC) to bundle and standardize the Group's accounting processes. This includes Accounting Shared Service Centers at existing Bertelsmann locations in core European countries, North America and China. Become part of the Shared Service Center organization at our Westminster (MD) location. We look forward to your application for this exciting and varied job at one of the world's largest media corporations.
Join us in shaping the world of media, services and education. We offer business challenges and exciting projects in attractive work environments, as well as individual career and development opportunities. Bertelsmann operates in some 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds.
Job Description
Credit & Collections Associate (Remote Opportunity)
We are seeking a detail-oriented Credit & Collections Associate to manage customer accounts, evaluate creditworthiness, monitor outstanding balances, and ensure timely collection of payments. Responsibilities include reviewing credit applications, maintaining accurate account records, resolving billing issues, following up on overdue accounts, and collaborating with internal teams to reduce credit risk.
What You'll Do
As a Credit & Collections Associate, you will:
  • Review and process credit-held orders throughout the day to ensure timely resolution.
  • Respond promptly to customer inquiries received by phone and email.
  • Investigate claims and process appropriate debit, credit, or denial adjustments.
  • Research and resolve internal and external customer account inquiries.
  • Build positive relationships with customers across assigned territories.
  • Maintain accurate account records, payment history, and status updates.
  • Analyze account activity and credit exposure to support informed credit decisions.
  • Assist with account maintenance and documentation for write-offs when necessary.
  • Assess customer financial information to evaluate risk and recommend appropriate actions.
  • Negotiate payment arrangements and account reconciliations within established guidelines.
  • Collaborate with customers to resolve outstanding balances and account discrepancies.
  • Recommend collection strategies, including payment plans, shipment holds, or other actions as appropriate.
  • Escalate complex situations and potential concerns to management when needed.
  • Stay current with technology, tools, and best practices that improve efficiency and customer service.
  • Support additional projects and responsibilities as business needs evolve.

Why Join Us?
  • Remote position with potential hybrid work opportunities.
  • Collaborative and supportive team environment.
  • Opportunities to develop your financial, analytical, and customer service skills.
  • Exposure to a variety of clients and business challenges.
  • Ongoing learning and professional growth opportunities.

The salary range for this position is $40,000-$42,000 per year. Additional compensation may be awarded annually contingent upon the company's results, and at the sole discretion of the company.
Qualifications
What We're Looking For
We're seeking someone who is:
  • A strong communicator with excellent verbal and written communication skills.
  • Customer-focused and skilled at building productive relationships.
  • Has the ability to manage multiple priorities in a fast-paced environment.
  • Comfortable making informed decisions and providing thoughtful recommendations.
  • Has intermediate excel skills, and proficient with Outlook (SAP experience is a bonus).
  • Familiar with credit, collections, and financial account management practices.
  • Knowledgeable of credit and bankruptcy regulations (preferred).
  • Has strong organizational skills with the ability to manage follow-ups, track outstanding items, and maintain timely reminders.

Qualifications
  • High school diploma or equivalent required.
  • Previous experience in collections, accounts receivable, customer service, or other related fields.
  • Have the availability to work Monday through Friday from 8:30AM to 5:00PM EST.

Additional Information
All your information will be kept confidential according to EEO guidelines.
Bertelsmann Global Business Services values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company's Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We value the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
All your information will be kept confidential according to EEO guidelines.
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